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2.9 Automatic Contour Malfunction

Chapter 2: Troubleshooting Procedures

Page 2 - 40

RESIDENT® Low Bed Service Manual (man259)

Yes

↓

→

If only one button produces a click when pushed, go to RAP 2.5.
If there is no click when either button is pushed, replace the
electrical control/lockout box (refer to procedure 4.9).

4. Check the following:

•

The head actuator cable (C) connection at the electrical
control/lockout box (D) (see figure 2-19 on page 2-40)

Figure 2-19. Electrical Control/Lockout Box

•

The knee actuator cable (E) connection at the electrical
control/lockout box (D)

•

The condition of the head actuator cable (C) between the electrical
control/lockout box (D) and the head actuator

•

The condition of the knee actuator cable (E) between the electrical
control/lockout box (D) and the knee actuator

•

The automatic contour cable (F) connection at the junction box (G)
(see figure 2-20 on page 2-41)

m259_016

Summary of Contents for RESIDENT P872

Page 1: ...SERVICE MANUAL RESIDENT Low Bed From Hill Rom Product No P872 For Parts Or Technical Assistance man259 USA 800 445 3720 Canada 800 267 2337 International Contact your distributor...

Page 2: ......

Page 3: ...RESIDENT Low Bed Service Manual man259 Page i RESIDENT Low Bed Service Manual Revisions man259 Revision Letter Pages Affected Date Original Issue April 2000...

Page 4: ...ation Oilite is a registered trademark of Beemer Precision Incorporated PRIMA is a trademark of Hill Rom Company Inc PRIME AIRE is a trademark of Hill Rom Company Inc RESIDENT is a registered trademar...

Page 5: ...Revisions RESIDENT Low Bed Service Manual man259 Page iii To order additional copies of this manual call 800 445 3720 and place a parts order for part number man259...

Page 6: ...Revisions Page iv RESIDENT Low Bed Service Manual man259 NOTES...

Page 7: ...ures 1 3 Chapter 5 Parts List 1 4 Chapter 6 General Procedures 1 4 Chapter 7 Accessories 1 4 Typographical Conventions 1 5 Introduction 1 6 Overview 1 6 Features 1 6 Head Knee Inclination and Automati...

Page 8: ...ng Procedures Getting Started 2 3 Initial Actions 2 3 Function Checks 2 4 Final Actions 2 16 Floor Lock Brakes Malfunction 2 17 Central Braking Malfunction 2 19 Siderail Malfunction 2 21 Siderail Cont...

Page 9: ...4 4 Fixed Casters 4 5 Removal 4 5 Replacement 4 6 Central Lock Casters 4 7 Removal 4 7 Replacement 4 9 Siderail 4 10 Removal 4 10 Replacement 4 11 Siderail Latch 4 13 Adjustment 4 13 Base Frame Compo...

Page 10: ...l 4 37 Replacement 4 39 Hilow Actuator 4 40 Removal 4 40 Replacement 4 42 Automatic Contour Assembly 4 43 Removal 4 43 Replacement 4 45 Chapter 5 Parts List Warranty 5 3 Service Parts Ordering 5 5 Exc...

Page 11: ...nance 6 6 Preventive Maintenance Schedule 6 7 Preventive Maintenance Checklist 6 8 Tool and Supply Requirements 6 9 Chapter 7 Accessories Accessories 7 3 IV Rod P2217 7 4 Installation 7 4 Adjustment 7...

Page 12: ...Table of Contents Page x RESIDENT Low Bed Service Manual man259 NOTES...

Page 13: ...oval Replacement and Adjustment Procedures 1 3 Chapter 5 Parts List 1 4 Chapter 6 General Procedures 1 4 Chapter 7 Accessories 1 4 Typographical Conventions 1 5 Introduction 1 6 Overview 1 6 Features...

Page 14: ...l Operation 1 10 Siderails 1 10 Raising the Siderail 1 10 Lowering the Siderail 1 11 Bed Positioning 1 11 Operating the Hilow Function 1 11 Raising or Lowering the Head Section 1 11 Raising or Lowerin...

Page 15: ...manual contains seven chapters Chapter 1 Introduction In addition to a brief description of this service manual chapter 1 also provides a product overview Chapter 2 Troubleshooting Procedures Repair...

Page 16: ...ocedure and illustrated parts lists Chapter 6 General Procedures Cleaning preventive maintenance and other general procedures are described in this chapter Chapter 7 Accessories A list of additional p...

Page 17: ...larification The symbol below highlights a WARNING or CAUTION Figure 1 1 Warning and Caution A WARNING identifies situations or actions that may affect patient or user safety Disregarding a warning co...

Page 18: ...The head and knee sections separately articulate up or down at the touch of each individual control button within a range of 0 to 65 for head up or down 0 to 25 for knee up or down and 0 to 15 for au...

Page 19: ...ON Do not use the RESIDENT Low Bed without the base bumper in place Equipment or facility damage could result A base bumper mounted to the head end base frame protects the wall from damage during bed...

Page 20: ...ow height from floor 11 to 25 29 2 cm to 64 8 cm Safe working load including resident and accessories 480 lb 218 kg Under bed floor to base clearance with bed in the low position 5 13 cm Head angle ra...

Page 21: ...ter 1 Introduction RESIDENT Low Bed Service Manual man259 Page 1 9 1 Regulations Standards and Codes The RESIDENT Low Bed meets UL 2601 1 IEC 60601 1 CAN CSA C22 2 No 601 1 IEC 60601 1 2 and IEC 60601...

Page 22: ...estraint device Appropriate medical personnel must determine the level of restraint necessary to ensure a resident will remain safely in bed and prevent personal injury Raising the Siderail 1 Grasp th...

Page 23: ...Positioning SHOCK HAZARD The potential of electrical shock exists when working with electrical equipment Use caution when working with electrical equipment Failure to do so could result in personal in...

Page 24: ...Steering WARNING Guide the bed from the corners near the foot end of the bed This will help to keep your legs clear of the frame and your feet clear of the base frame and caster assemblies Failure to...

Page 25: ...ARNING Operate the bed only when persons are clear of the drive mechanisms Failure to do so could result in personal injury or equipment damage WARNING Guide the bed from the corners near the foot end...

Page 26: ...lt in personal injury WARNING Use Loctite 1 adhesive on the threads of all Torx 2 screws before installing them Failure to do so could allow the fasteners to loosen This could lead to the sudden colla...

Page 27: ...could result in personal injury or equipment damage SHOCK HAZARD Exercise extreme caution when handling electrical components and measuring voltage on live electrical circuits Severe burns or injury...

Page 28: ...ailure to install the hilow actuator in the correct position for the bed size could result in damage to the unit CAUTION Do not exceed the RESIDENT Low Bed maximum safe working load of 480 lb 218 kg E...

Page 29: ...ow Bed Service Manual man259 Page 1 17 1 Equipment damage could result CAUTION Do not use silicone based lubricants Equipment damage could occur CAUTION Do not lower the bed frame with the trapeze sup...

Page 30: ...Warning and Caution Labels Chapter 1 Introduction Page 1 18 RESIDENT Low Bed Service Manual man259 Warning and Caution Labels Figure 1 6 Warning and Caution Labels m259_004...

Page 31: ...ions 2 3 Function Checks 2 4 Final Actions 2 16 Floor Lock Brakes Malfunction 2 17 Central Braking Malfunction 2 19 Siderail Malfunction 2 21 Siderail Controls Malfunction 2 23 Hand Pendant Malfunctio...

Page 32: ...Chapter 2 Troubleshooting Procedures Page 2 2 RESIDENT Low Bed Service Manual man259 NOTES...

Page 33: ...o begin gathering information about the problem start with Initial Actions To isolate or identify a problem and to verify the repair after completing each corrective action replacing or adjusting a pa...

Page 34: ...page 2 4 Function Checks The major hardware mechanical and electrical components and subsystems discussed in these function checks are shown in figure 2 1 on page 2 5 Siderail A Siderail release B Hea...

Page 35: ...Function Checks Chapter 2 Troubleshooting Procedures RESIDENT Low Bed Service Manual man259 Page 2 5 2 Figure 2 1 RESIDENT Low Bed m259_047...

Page 36: ...wivel casters W Central brake casters X can be used at the head and foot ends or at the foot end only with fixed casters Y at the head end Fixed casters Y are used at the head end only The foot end ma...

Page 37: ...rs roll and turn freely If the brake design has a central lock both brakes release when one brake release pedal is used Yes No Refer to table 2 1 on page 2 7 for the style of casters used and then go...

Page 38: ...sable for personnel to be under the bed If service personnel need to be under the bed use suitable jack stands to block up the bedframe Failure to do so could result in personal injury 8 Visually insp...

Page 39: ...function operates as expected in response to the button pressed and the motion stops when the button is released Yes No Go to RAP 2 5 11 Press and hold the hilow up button Z on the hand pendant until...

Page 40: ...e head section begins to lower When the head section reaches an angle of approximately 25 the knee section begins to lower Both sections lower smoothly until they are flat parallel to the floor Yes No...

Page 41: ...and knee Each function operates as expected in response to the button pressed and movement stops when the button is released Yes No Go to RAP 2 4 18 Repeat step 17 and test the siderail control butto...

Page 42: ...nit lowers smoothly until the platform is approximately 11 29 21 cm above the floor Yes No Go to RAP 2 9 21 Press and hold the siderail head up control button AH until the unit stops by itself see fig...

Page 43: ...9 23 Press and hold the knee up control button AJ until the unit stops by itself The head and knee sections rise simultaneously The knee section stops rising when it reaches an angle of approximately...

Page 44: ...ut box refer to procedure 4 9 27 Push each of the siderail hilow up control buttons AF see figure 2 4 on page 2 11 The unit stays still when either siderail hilow up button AF is pushed Yes No Replace...

Page 45: ...t the electrical control lockout box at the foot of the bed push in the knee lockout button AN see figure 2 6 on page 2 14 Then press the knee up button AD on the hand pendant see figure 2 3 on page 2...

Page 46: ...DENT Low Bed Service Manual man259 Final Actions 1 Complete the required preventive maintenance procedures See Preventive Maintenance Checklist on page 6 8 2 Complete all required administrative tasks...

Page 47: ...adhesive P N SA3618 and install the screws C If this solves the problem go to Final Actions on page 2 16 If not go to step 2 2 Raise the foot end siderail and press down on the floor lock pedal D The...

Page 48: ...nual man259 Yes No Replace the floor lock brake A refer to procedure 4 1 4 Release all floor lock brakes A and move the bed All casters E turn freely and the bed moves easily Yes No Identify and repla...

Page 49: ...place Yes No Check that the Allen 1 screw B is firmly engaged with the hex rod C refer to procedure 4 3 If this solves the problem go to Final Actions on page 2 16 If not go to step 2 2 Repeat step 1...

Page 50: ...wheel by hand The caster D wheel stays still Yes No Replace the damaged caster D refer to procedure 4 3 If this solves the problem go to Final Actions on page 2 16 4 Release the brake and attempt to t...

Page 51: ...the frame and raise it until you hear a click Figure 2 9 Siderail The siderail A moves outward rises smoothly and locks into the raised position with an audible click Yes No If the siderail moves eas...

Page 52: ...roximately level with the sleep surface Yes No Replace the damaged siderail A refer to procedure 4 4 4 Push the siderail A in until it contacts the bed frame The siderail A moves in smoothly until it...

Page 53: ...expected using one siderail control but not the other Yes No If the same function i e hilow does not work from either siderail control refer to table 2 3 on page 2 23 Table 2 3 Function Troubleshooti...

Page 54: ...step 6 5 Go to Final Actions on page 2 16 NOTE Siderail control plugs are interchangeable When checking the connection of the plugs check both 6 Check the siderail control plug B connection to the ju...

Page 55: ...ify that the junction box C is properly connected and functioning If this solves the problem go to Final Actions on page 2 16 Otherwise go to step 11 9 Replace the junction box C refer to procedure 4...

Page 56: ...pushing each of the control buttons If the hand pendant now works go to Final Actions on page 2 16 Otherwise go to step 3 3 Plug the hand pendant into another outlet on the junction box except for th...

Page 57: ...ntrol lockout box B see figure 2 11 on page 2 27 Figure 2 11 Electrical Control Lockout Box 9 Using a voltmeter measure the current at the end of the power cord A nearest the electrical control lockou...

Page 58: ...cal control lockout box B Yes No Plug the actuators securely into their sockets on the electrical control lockout box B If this solves the problem go to Final Actions on page 2 16 If not go to step 12...

Page 59: ...buttons are out If this solves the problem go to Final Actions on page 2 16 If not go to step 3 3 Check the head actuator cable connection at the electrical control lockout box The connection is sound...

Page 60: ...to Final Actions on page 2 16 6 Press and hold the head up button A on the hand pendant The head and knee sections rise together until the knee section is at an angle of approximately 15 2 and the hea...

Page 61: ...is at approximately 30 as indicated by the angle markings on the side rail If interference is found correct it If no interference is found replace the head actuator refer to procedure 4 12 8 At the el...

Page 62: ...hapter 2 Troubleshooting Procedures Page 2 32 RESIDENT Low Bed Service Manual man259 The bed stays still Yes No If the bed moves replace the electrical control lockout box refer to procedure 4 9 10 Go...

Page 63: ...and knee lockout buttons on the electrical control lockout box at the foot of the bed are in the unlocked position i e the buttons are out Yes No Move the head and knee lockout buttons to the unlocke...

Page 64: ...o If the cable is damaged replace the knee actuator refer to procedure 4 13 6 Press and hold the knee up button A on the hand pendant The knee section rises smoothly until it is at an angle of approxi...

Page 65: ...l Yes No If the bed moves replace the electrical control lockout box refer to procedure 4 9 9 Press and hold the knee down button B on the hand pendant The bed stays still Yes No If the bed moves repl...

Page 66: ...ow lockout button on the electrical control lockout box at the foot of the bed is in the unlocked position i e the button is out Yes No Move the hilow lockout button to the unlocked position i e the b...

Page 67: ...s and hold the hilow up button A on the hand pendant The bed rises smoothly until it is between 26 and 26 66 cm and 67 31 cm above the floor and it stops automatically Yes No Check for interference fr...

Page 68: ...on A on the hand pendant see figure 2 16 on page 2 36 The bed stays still Yes No If the bed moves replace the electrical control lockout box refer to procedure 4 9 10 Press and hold the hilow down but...

Page 69: ...16 If not go to step 2 2 All lockout controls on the electrical control lockout box at the head of the bed are in the unlocked position i e the buttons are out Yes No Move all lockout controls to the...

Page 70: ...ctuator cable C connection at the electrical control lockout box D see figure 2 19 on page 2 40 Figure 2 19 Electrical Control Lockout Box The knee actuator cable E connection at the electrical contro...

Page 71: ...ce Manual man259 Page 2 41 2 Figure 2 20 Junction Box Connections The condition of the automatic contour cable F between the junction box G and the automatic contour assembly The condition and mobilit...

Page 72: ...ged replace the associated actuator To replace the head actuator refer to procedure 4 12 To replace the knee actuator refer to procedure 4 13 If these actions fail to resolve the problem call Hill Rom...

Page 73: ...of approximately 25 2 at which point the knee section begins to lower The sections do not stop lowering until they are flat Yes No Check for interference from other parts of the bed If interference i...

Page 74: ...ol lockout box D refer to procedure 4 9 8 Press and hold the head down button B on the hand pendant The bed stays still Yes No If any section of the bed moves replace the electrical control lockout bo...

Page 75: ...Service Manual man259 Page 2 45 2 Press and hold the head up button A on the hand pendant see figure 2 18 on page 2 39 The head section rises but the knee section remains flat Yes No Replace the elec...

Page 76: ...2 9 Automatic Contour Malfunction Chapter 2 Troubleshooting Procedures Page 2 46 RESIDENT Low Bed Service Manual man259 NOTES...

Page 77: ...Theory of Operation Chapter Contents Electrical System 3 3 Theory of Operation 3 5 Electrical System 3 5 Electrical Control Lockout Box 3 5 Junction Box 3 7 Automatic Contour Control Assembly 3 8 Hand...

Page 78: ...Chapter 3 Theory of Operation Page 3 2 RESIDENT Low Bed Service Manual man259 NOTES...

Page 79: ...Electrical System Chapter 3 Theory of Operation RESIDENT Low Bed Service Manual man259 Page 3 3 3 Electrical System Figure 3 1 Electrical System Block Diagram m259_019...

Page 80: ...Electrical System Chapter 3 Theory of Operation Page 3 4 RESIDENT Low Bed Service Manual man259 Figure 3 2 Electrical System Cable Routing m259_051...

Page 81: ...is determination A component that is diagnosed as not working is removed and replaced with a known working model There are nine replaceable electrical components on the RESIDENT Low Bed the electrical...

Page 82: ...and junction box F All components are plug connected to the electrical control lockout box B Connector plugs for the actuator motors are interchangeable but the power cord A junction box F and actuat...

Page 83: ...ng either the knee or head function disables the automatic contour as well as the locked function Any function can be locked in any position or height it can achieve Junction Box The junction box K is...

Page 84: ...ols L are interchangeable Pinouts in the hand pendant M and automatic contour control N plugs keep them from being connected to the wrong ports The junction box K has no serviceable parts Automatic Co...

Page 85: ...e that plugs into the junction box K From the junction box K the signal goes to the electrical control lockout box where it is used to determine when to deactivate the knee actuator during knee up or...

Page 86: ...ust be off for the function to operate Head up R Head down S Knee up T Knee down U Hilow up V Hilow down W The hand pendant Q has no serviceable parts Siderail Controls Function controls are located o...

Page 87: ...trol Buttons Mechanical Function The only hand operated mechanical functions are raising and lowering the siderails When the siderails are in the up position a spring loaded latch locks them in place...

Page 88: ...Theory of Operation Chapter 3 Theory of Operation Page 3 12 RESIDENT Low Bed Service Manual man259 NOTES...

Page 89: ...3 Removal 4 3 Replacement 4 4 Fixed Casters 4 5 Removal 4 5 Replacement 4 6 Central Lock Casters 4 7 Removal 4 7 Replacement 4 9 Siderail 4 10 Removal 4 10 Replacement 4 11 Siderail Latch 4 13 Adjustm...

Page 90: ...Lockout Box 4 26 Removal 4 26 Replacement 4 27 Junction Box 4 29 Removal 4 29 Replacement 4 30 Hand Pendant 4 32 Removal 4 32 Replacement 4 33 Head Actuator 4 34 Removal 4 34 Replacement 4 36 Knee Act...

Page 91: ...ng location 2 Place a jack stand beneath the frame to raise it high enough to remove the floor lock brake A see figure 4 1 on page 4 3 Figure 4 1 Floor Lock Brake 3 Using a 5 16 Torx driver bit remove...

Page 92: ...threads of the four carriage bolts C and insert them through the floor lock support E and the floor lock brake A WARNING Do not reuse locknuts Failure to use a new locknut could allow the floor lock...

Page 93: ...stand Removal 1 Move the bed to a convenient working location 2 Place a jack stand beneath the frame to raise it high enough to remove the caster 3 Pull down on the caster A and remove it from the cas...

Page 94: ...age could occur 6 Examine the caster socket B and discard it if it shows evidence of cracks or breaks If the caster socket B is sound retain it Replacement 1 Push a caster socket B into the frame leg...

Page 95: ...ion 2 Place a jack stand beneath the frame to raise it high enough to remove the caster NOTE Do not remove the round tube plug in the base pedal lock weldment to remove the locking mechanism However i...

Page 96: ...emove the Allen screw B that secures either of the brake pedals C to the hex rod D 5 Pull off the brake pedal C 6 From the opposite side of the bed pull the hex rod D out of the base F 7 Using the phi...

Page 97: ...he holes in the side of each base tube I and caster H and tighten securely 5 Place an appropriate brake pedal C on the hex rod D with the brake pedal C lever aimed toward the foot of the bed 6 Align t...

Page 98: ...erails and lock all caster brakes or floor lock brakes 3 Raise the head section to gain access to the underside of the deck WARNING The bed is always energized when connected to a power source Unplug...

Page 99: ...ing plate E from the frame Replacement NOTE Siderails are available as patient left and patient right head and foot models Ensure that you have the correct siderail model for the application 1 Align t...

Page 100: ...9 4 Route the siderail control connector A cable along the frame to the junction box B and plug it into either receptacle 5 Secure the siderail control connector A cable to the frame with cable ties a...

Page 101: ...kes or floor lock brakes 3 Raise the bed to its highest position WARNING The bed is always energized when connected to a power source Unplug the unit from its power source Failure to do so could resul...

Page 102: ...Bed Service Manual man259 Figure 4 5 Siderail Latch Mechanism 7 Lubricate the latch mechanism D with Teflon 1 lubricant 8 To ensure proper operation of the RESIDENT Low Bed perform the Function Checks...

Page 103: ...rsonal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 If possible lower all sections to the full flat position and lower the bed to the lowest hilow position W...

Page 104: ...s 275 lb 125 kg Have two or more people who can help you lift and turn the bed Failure to do so could result in personal injury CAUTION Do not roll the RESIDENT Low Bed to turn it over Lift and turn t...

Page 105: ...secure it to the intermediate frame A c To remove the upper pivot arm N remove the two shoulder screws O and two bushings P that secure the it to the base weldment F and the intermediate frame A d To...

Page 106: ...Base Frame Components Chapter 4 Removal Replacement and Adjustment Procedures Page 4 18 RESIDENT Low Bed Service Manual man259 Figure 4 6 Base Frame Component Connections to Intermediate Frame m259_0...

Page 107: ...he bed This could cause equipment damage or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 If possible lower all sections to the full flat position an...

Page 108: ...o the intermediate frame A c To remove the seat pan J remove the two Torx 2 button head screws K that secure it to the intermediate frame A d To remove the thigh section deck L and foot section deck Q...

Page 109: ...ep Surface Components Chapter 4 Removal Replacement and Adjustment Procedures RESIDENT Low Bed Service Manual man259 Page 4 21 4 Figure 4 7 Sleep Surface Component Connections to Intermediate Frame m2...

Page 110: ...installing them Failure to do so could allow the fasteners to loosen This could lead to the sudden collapse of a bed section which could lead to injury to a resident or caregiver 1 Perform the remova...

Page 111: ...ARNING Lock all caster brakes Failure to do so could result in inadvertent movement of the bed This could cause equipment damage or personal injury 2 Raise the foot end siderails and lock all caster b...

Page 112: ...ment of the bed and could cause personal injury 4 Unplug the unit from its power source 5 Using a screwdriver pry the plug lock I from the plug ports on the electrical control lockout box D see figure...

Page 113: ...l control lockout box D 2 Install new wire ties F at each support position along the frame 3 Install the plug lock on the underside of the plug ports 4 Using a screwdriver install the screw G that sec...

Page 114: ...a convenient working location WARNING Lock all caster brakes Failure to do so could result in inadvertent movement of the bed This could cause equipment damage or personal injury 2 Raise the foot end...

Page 115: ...ce 5 Using a screwdriver pry the plug lock K from the plug ports on the electrical control lockout box D see figure 4 11 on page 4 27 Figure 4 11 Electrical Control Lockout Box Connections 6 Unplug th...

Page 116: ...trol lockout box D overhang into each support bracket 3 Insert the following plugs into the correct ports on the electrical control lockout box D junction box I hilow actuator H head actuator G knee a...

Page 117: ...ge or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 Flip the foot deck panel back onto the thigh and seat sections to gain access to the underside el...

Page 118: ...matic contour plug E hand pendant plug F and two siderail plugs G from the junction box C 8 Remove the two screws H that secure the junction box C to the frame rail Replacement 1 Place the new junctio...

Page 119: ...C cable along the frame rail to the electrical control lockout box B and attach the junction box C cable to the rail with cable ties D 5 Insert the junction box plug A into the electrical control lock...

Page 120: ...rtent movement of the bed This could cause equipment damage or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes WARNING The bed is always energized when p...

Page 121: ...e 4 13 Hand Pendant 5 Cut and remove tie wraps C that hold the pendant cord to the frame Replacement 1 Insert the new hand pendant plug A into the junction box B 2 Install new tie wraps C to secure th...

Page 122: ...use equipment damage or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 If possible lower the head to the full flat position WARNING The bed is always...

Page 123: ...race the section securely so it does not collapse suddenly when the support of the actuator motor is removed Failure to do so could result in serious personal injury 8 If necessary brace the head sect...

Page 124: ...ad actuator C motor and align the hole in the support knob with the holes in the frame bracket 4 Insert a clevis pin F through the aligned holes and secure it with a rue ring E see figure 4 14 on page...

Page 125: ...pment damage or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 If possible lower the head and knee sections to the full flat position WARNING The bed...

Page 126: ...the section securely to prevent sudden collapse when the support of the actuator motor is removed Failure to do so could result in serious personal injury 8 If necessary brace the head and knee secti...

Page 127: ...Lift the knee actuator C motor and align the hole in the support knob with the holes in the frame bracket 4 Insert a clevis pin F through the aligned holes and secure it with a rue ring E 5 Route the...

Page 128: ...rails and lock all caster brakes or floor lock brakes 3 If possible lower the bed to its lowest position WARNING The bed is always energized when connected to a power source Unplug the bed from its po...

Page 129: ...race the intermediate frame components securely to prevent sudden collapse when the support of the actuator motor is removed Failure to do so could result in serious personal injury 9 If necessary bra...

Page 130: ...e bed size could result in damage to the unit 1 Align the hole in the tip of the hilow actuator C rod between the two spacers J and the appropriate holes in the hilow section support brace I 2 Insert...

Page 131: ...t damage or personal injury 2 Raise the foot end siderails and lock all caster brakes or floor lock brakes 3 If possible lower the bed to its lowest position WARNING The bed is always energized when p...

Page 132: ...apter 4 Removal Replacement and Adjustment Procedures Page 4 44 RESIDENT Low Bed Service Manual man259 Figure 4 17 Seat Pan Attachment 7 Remove the automatic contour plug C from the junction box D see...

Page 133: ...automatic contour control assembly G to the frame Replacement 1 Align the mounting holes in the bottom of the automatic contour control assembly G with the mounting holes on the frame 2 Insert the tw...

Page 134: ...man259 6 Apply Loctite 1 adhesive to two Torx 2 head screws A and install them through the seat pan B to secure it to the frame 7 To ensure proper operation of the RESIDENT Low Bed perform the Functi...

Page 135: ...ter Contents Warranty 5 3 Service Parts Ordering 5 5 Exchange Policy 5 7 In Warranty Exchanges 5 7 Out of Warranty Exchanges 5 7 Recommended Spare Parts 5 8 Base Frame and Caster Assemblies 5 10 Main...

Page 136: ...Chapter 5 Parts List Page 5 2 RESIDENT Low Bed Service Manual man259 NOTES...

Page 137: ...del number serial number and description of problem A qualified specialist will provide via telephone United States and Canada or FAX Outside the United States and Canada troubleshooting assistance fo...

Page 138: ...Warranty Chapter 5 Parts List Page 5 4 RESIDENT Low Bed Service Manual man259 NOTES...

Page 139: ...t identification label A see figure 5 1 on page 5 5 Figure 5 1 Product Identification Label Location Call Hill Rom Technical Support at 800 445 3720 with the following information Six digit customer a...

Page 140: ...LE IN 47006 9167 Address all return goods to ATTN SERVICE STORES DISTRIBUTION CENTER DOOR D23 HILL ROM COMPANY INC COUNTY ROAD 300E BATESVILLE IN 47006 9167 NOTE To eliminate possible delays or incorr...

Page 141: ...full selling price only for internal use at Hill Rom Do not confuse this price with your price Do not return any parts without an RMA number When parts products have been requested to be returned Hill...

Page 142: ...art Number Quantity Description 8252 872 1 2 oz M 1 Oil SA3351 872 1 4 oz lithium grease SA0646 872 1 Teflon a lubricant a Teflon is a registered trademark of E I du Pont and de Nemours and Company 65...

Page 143: ...Recommended Spare Parts Chapter 5 Parts List RESIDENT Low Bed Service Manual man259 Page 5 9 5 NOTES...

Page 144: ...Base Frame and Caster Assemblies Chapter 5 Parts List Page 5 10 RESIDENT Low Bed Service Manual man259 Base Frame and Caster Assemblies Figure 5 2 Base Frame and Caster Assemblies m259_001...

Page 145: ...or lock brakes only 7 65446 872 1 or 2 Rod hex models with central brake cast ers only 8 63862 872 2 or 4 Cap screw 10 24 x button models with central brake casters only 9 65769 872 2 or 4 Cap 1 outer...

Page 146: ...Main Frame Chapter 5 Parts List Page 5 12 RESIDENT Low Bed Service Manual man259 Main Frame Figure 5 3 Main Frame m259_002...

Page 147: ...taining ring 12 33355 33 872 4 Pointer 13 Reference only 1 Intermediate frame weldment 14 65388 872 1 Deck head section weldment 76 model only 15 43878 872 4 Torx a button head screw a Torx is a regis...

Page 148: ...w Bed Service Manual man259 Item Number Part Number Quantity Description 28 37104 872 6 Shoulder screw 3 8 24 black 29 90234 22 872 6 Locknut 30 610350233 872 1 Bumper base board 80 model only 31 6538...

Page 149: ...Main Frame Chapter 5 Parts List RESIDENT Low Bed Service Manual man259 Page 5 15 5 NOTES...

Page 150: ...Electrical Assemblies Chapter 5 Parts List Page 5 16 RESIDENT Low Bed Service Manual man259 Electrical Assemblies Figure 5 4 Electrical Assemblies m259_005...

Page 151: ...ring cotter 6 65517 872 1 Cable power supply 7 65441 872 1 Actuator head 8 65442 872 1 Actuator knee 9 65443 872 1 Actuator hilow 10 65507 872 1 Box control 11 65509 872 1 Pendant handset optional 12...

Page 152: ...Siderail Assemblies Chapter 5 Parts List Page 5 18 RESIDENT Low Bed Service Manual man259 Siderail Assemblies Figure 5 5 Siderail Assemblies m259_046...

Page 153: ...h optional 8 6562204 872 1 Head siderail assembly with controls and extension rh optional 9 6562203 872 1 Head siderail assembly with controls and extension lh optional 10 6579804 872 1 Head siderail...

Page 154: ...h outer rh siderail assembly only 22 90349 05 872 8 Hilow screw 23 49932 872 2 Cable interconnect 24 6011304 872 1 Siderail control lh inner lh siderail assembly only 25 6011301 872 1 Siderail control...

Page 155: ...Siderail Assemblies Chapter 5 Parts List RESIDENT Low Bed Service Manual man259 Page 5 21 5 NOTES...

Page 156: ...Labels Chapter 5 Parts List Page 5 22 RESIDENT Low Bed Service Manual man259 Labels Figure 5 6 Labels m259_003...

Page 157: ...5 Table 5 6 Labels Item Number Part Number Quantity Description 1 65508 872 1 Label bundle 2 65541 872 1 Label warning French 3 Reference only 1 Label pendant 4 61208 872 1 Label brake LTC 5 41696 02...

Page 158: ...Labels Chapter 5 Parts List Page 5 24 RESIDENT Low Bed Service Manual man259 NOTES...

Page 159: ...nd Care 6 3 General Cleaning 6 3 Steam Cleaning 6 3 Cleaning 6 3 Disinfecting 6 3 Mattress Care 6 4 Care of Wooden Headboards and Footboards 6 4 Lubrication Requirements 6 5 Preventive Maintenance 6 6...

Page 160: ...Chapter 6 General Procedures Page 6 2 RESIDENT Low Bed Service Manual man259 NOTES...

Page 161: ...equipment damage could occur CAUTION Do not use harsh cleaners solvents or detergents Equipment damage could occur General Cleaning Clean the unit with a lightly dampened cloth and ordinary disinfect...

Page 162: ...e to abrasion staining fluids and fire CAUTION Use a diluted solution of ammonia or household detergent to clean the wood surfaces If used in high concentrations many cleaners have a softening effect...

Page 163: ...arings and bushings If any silicone based lubricant is applied to the bearings and bushings or anywhere else on the system this self lubricating quality is neutralized It is safe to apply the followin...

Page 164: ...PM and testing not only meet JCAHO requirements but will help ensure a long operative life for the RESIDENT Low Bed PM will minimize downtime due to excessive wear The following PM schedule guides you...

Page 165: ...occurs when the brakes are engaged Casters Test the swivel casters to ensure they do not bind Check all casters for cuts wear tread etc Replace if necessary Siderails Inspect the siderails for proper...

Page 166: ...nction Hill Rom Manufacturer Hilow limits Automatic contour Head section limits Knee section limits Brakes Casters Siderails Model Number Lockout box Pendant control Wiring Pivot points Headboard foot...

Page 167: ...esive P N SA3618 5 16 Torx 2 driver bit 7 16 Torx driver bit Screwdriver Phillips head screwdriver Allen 3 wrench wrench Hammer Pliers Drift punch Crescent wrench Teflon 4 lubricant P N SA0646 E ring...

Page 168: ...Tool and Supply Requirements Chapter 6 General Procedures Page 6 10 RESIDENT Low Bed Service Manual man259 NOTES...

Page 169: ...nstallation 7 4 Adjustment 7 4 Removal 7 5 Trapeze Support P846A01 and P846A01 1 7 6 Installation 7 6 Removal 7 6 Ambulatory Assist Rail P441 7 7 Bed Extender P9912A01 7 8 Auxiliary Power Supply P442...

Page 170: ...Chapter 7 Accessories Page 7 2 RESIDENT Low Bed Service Manual man259 NOTES...

Page 171: ...duct Number Description P2217 872 IV rod P846A01 872 Trapeze support 80 model bed only P846A01 1 872 Trapeze support 76 model bed only P9912A01 872 Bed extender P442 872 Auxiliary power supply P4071 8...

Page 172: ...od is adjustable in length so that it may be raised or lowered Installation Insert the IV rod A into the desired socket and twist the lower section B clockwise to lock in place see figure 7 1 on page...

Page 173: ...7 1 IV Rod P2217 Chapter 7 Accessories RESIDENT Low Bed Service Manual man259 Page 7 5 7 Removal Twist the lower section B counterclockwise and lift the IV rod A from the socket...

Page 174: ...Installation 1 Position the trapeze support on the main frame 2 Using the socket ratchet and wrench install the four bolts and two locknuts that secure the trapeze support to the main frame 3 Using th...

Page 175: ...atory Assist Rail P441 Chapter 7 Accessories RESIDENT Low Bed Service Manual man259 Page 7 7 7 7 3 Ambulatory Assist Rail P441 The ambulatory assist rail aids the resident when getting into or exiting...

Page 176: ...P9912A01 Chapter 7 Accessories Page 7 8 RESIDENT Low Bed Service Manual man259 7 4 Bed Extender P9912A01 The bed extender assembles to the foot end of the bed to enable taller residents to keep their...

Page 177: ...gh a standard 120V AC 60 cycle outlet and can be fully charged in 24 hours The auxiliary power supply allows up to 15 complete cycles of the hilow and head section when fully charged Installation 1 Ch...

Page 178: ...el and foot panel P4072 Artisan Post head panel and foot panel P4073 and Artisan Dentil head panel and foot panel P4074 are available as accessories Installation 1 Align the brackets on the head panel...

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Summary of Contents for RESIDENT P872

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Hill-Rom RESIDENT P872, Service Manual, Page: 70 / 178

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Summary of Contents for RESIDENT P872

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