Hill-Rom RESIDENT P872, Service Manual, Page: 58 / 178

2.5 Hand Pendant Malfunction
Chapter 2: Troubleshooting Procedures
Page 2 - 28 RESIDENT® Low Bed Service Manual (man259)
Yes No
↓ →
Plug the junction box plug (C) firmly into the electrical
control/lockout box (B) socket, and install the plug lock. If this
solves the problem, go to “Final Actions” on page 2-16. If not,
go to step 11.
11. Check the following plug connections at the electrical control/lockout box
(B):
• Knee actuator (D)
• Head actuator (E)
• Hilow actuator (F)
All actuator plugs are securely attached to the electrical control/lockout
box (B).
Yes No
↓ →
Plug the actuators securely into their sockets on the electrical
control/lockout box (B). If this solves the problem, go to “Final
Actions” on page 2-16. If not, go to step 12.
12. Listen as you press each button on the hand pendant.
As you press each button, you hear a click from the electrical
control/lockout box (B).
Yes No
↓ →
If none of the buttons produces a click, replace the electrical
control/lockout box (B) (refer to procedure 4.9). If only some of
the buttons produce a click, replace the hand pendant (refer to
procedure 4.11). If this solves the problem, go to “Final Actions”
on page 2-16. If not, call Hill-Rom Technical Support at (800)
445-3720.
13. Go to “Final Actions” on page 2-16.