Hill-Rom RESIDENT P872, Service Manual, Page: 33 / 178

Getting Started
Chapter 2: Troubleshooting Procedures
RESIDENT® Low Bed Service Manual (man259) Page 2 - 3
2
Getting Started
WARNING:
Only facility-authorized personnel should troubleshoot the RESIDENT®
Low Bed. Troubleshooting by unauthorized personnel could result in
personal injury or equipment damage.
Begin each procedure in this chapter with step 1. Follow the sequence outlined
(each step assumes the previous step has been completed). In each step, the
normal operation of the product can be confirmed by answering Yes or No to
the statement. Your response will lead to another step in the procedure, a repair
analysis procedure (RAP), or a component replacement. If more than one
component is listed, replace them in the given order.
To begin gathering information about the problem, start with Initial Actions.
To isolate or identify a problem and to verify the repair after completing each
corrective action (replacing or adjusting a part, seating a connector, etc.),
perform the Function Checks.
After the Function Checks to verify the repair, perform the Final Actions.
If troubleshooting procedures do not isolate the problem, call Hill-Rom
Technical Support at (800) 445-3720 for assistance.
Initial Actions
To gather information from operators concerning problems with the
RESIDENT® Low Bed, use Initial Actions. Note symptoms or other
information concerning the problem that the operator describes. This
information helps identify the probable cause.
1. Someone who can explain the problem is available.
Yes No
↓ →
Go to “Function Checks” on page 2-4.
2. Ask that person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓ →
Go to “Function Checks” on page 2-4.