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2.9  Brake or Steering Malfunction
Chapter 2: Troubleshooting Procedures

Page 2 - 18

Electrically Operated General Ward Bed 

Operation and Maintenance Manual 

(154588 REV 1)

2.9

Brake or Steering Malfunction

1. Make sure that the screws/pedals/linkages are not damaged or missing 

from the castor braking system. 
All hardware is present and in good condition.

Yes

No

Replace the hardware as needed.

2. The brakes are adjusted correctly. 

Yes

No

Adjust the castors. See “Castor” on page 4-14.

3. Replace the castor(s). Does the problem continue?

Yes

No

Go to “Final Actions” on page 2-6.

4. Replace the backrest motor. Does the problem continue?

Yes

No

Go to “Final Actions” on page 2-6.

5. Contact Medicraft Hill-Rom Customer Service.

Summary of Contents for FE5000

Page 1: ...154588 REV 1 OPERATION AND MAINTENANCE MANUAL Electrically Operated General Ward Bed Product No FE5000...

Page 2: ......

Page 3: ...egistered trademark of A S Corporation Denmark Nylock is a registered trademark of the B F Goodrich Company Tente is a registered trademark of Tente Rollen Gesellschaft mit beschraenkter Haftung Co To...

Page 4: ...Page ii Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 5: ...1 6 Knee Break Operation Optional 1 8 Backrest and Knee Break Operation Combined 1 8 Chair Position Operation 1 8 Attendant Control Panel 1 8 Backrest Quick Release 1 10 Knee Break Feature 1 10 Steer...

Page 6: ...hapter 2 Troubleshooting Procedures Getting Started 2 1 Initial Actions 2 2 Problem Solution Table 2 2 Function Checks 2 3 Final Actions 2 6 No Functions Work 2 7 Lockout Malfunction 2 8 Knee Break Ma...

Page 7: ...rts Ordering 5 1 Exchange Policy 5 3 In Warranty Exchanges 5 3 Out of Warranty Exchanges 5 3 Warranty 5 5 Recommended Spare Parts 5 7 Sleep Deck 5 8 Articulating Frame 5 10 Lower Frame 5 12 Upper Fram...

Page 8: ...Page vi Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 9: ...ns instructions for the operation and maintenance of the Electrically Operated General Ward Bed It also includes parts lists in chapter 5 for you to order replacement parts Audience This manual is int...

Page 10: ...nstruction clarification WARNING RELATIVE CONTRAINDICATION or CAUTION A WARNING identifies situations or actions that may have an effect on patient or user safety To ignore a warning could cause patie...

Page 11: ...pack the Bed 3 Remove the nylon ties from the safety siderails 4 Remove the nylon ties from the backrest thigh section and the foot section 5 Unpack the headboards and footboards Put the headboards an...

Page 12: ...e power cable combination a safe distance from bed frame parts that move Keep the power cable wound on the storage hooks see figure 1 2 on page 1 4 Figure 1 2 Power Cable Location 8 Plug the bed plug...

Page 13: ...154588 REV 1 1 Features Item Description Item Description A Attendant control panel safety lockout switches F Backrest quick release B Infection control sleep deck G Single and twin wheel castors C Re...

Page 14: ...et contains these bed position controls Backrest HI LO Knee break Backrest knee combined Chair Backrest Operation To raise the backrest press the Backrest Up control A until the applicable position is...

Page 15: ...Features Chapter 1 Introduction Electrically Operated General Ward Bed Page 1 7 Operation and Maintenance Manual 154588 REV 1 1 Figure 1 3 Handset...

Page 16: ...tion To go into a seated position press the Chair Up control K To go out of a seated position press the Chair Down control L Attendant Control Panel WARNING The control panel lockout system must be us...

Page 17: ...t Light U underbed light Key control W for lock unlock Function up X Function down Y Figure 1 4 ACP To lockout disable a function press the Key control W and the applicable function control at the sam...

Page 18: ...k release system to let the backrest be lowered quickly in an emergency NOTE For normal operation use the handset or ACP to adjust the backrest position To quickly lower the backrest hold one of the h...

Page 19: ...break foot section may be manually tilted down 1 To tilt the foot section hold one of the handles A with one hand and pull up slightly see figure 1 7 on page 1 11 2 Lift the support out of the groove...

Page 20: ...three positions of the lever Brakes on Brakes off neutral free wheel castors Brakes off steer swivel steering lock of the castors at the head end Apply the Brakes Step on one of the red pedals at the...

Page 21: ...age 1 13 Operation and Maintenance Manual 154588 REV 1 1 Figure 1 9 Release the Brakes Steering Step on one of the two green pedals at the foot end of the bed see figure 1 10 on page 1 13 The head and...

Page 22: ...injury or equipment damage WARNING Visitors must not adjust the siderails on the bed Failure to operate the bed safely may cause injury or equipment damage WARNING Remove the possibility of entrapment...

Page 23: ...ghest position by lifting upwards until it latches and stays in position see figure 1 11 on page 1 15 Figure 1 11 Siderails Up Position Siderails Down Position To lower a siderail do as follows 1 Put...

Page 24: ...foot end of the bed and gently pull the footboard outward see figure 1 13 on page 1 16 2 Make sure that the bolster mattress and any other obstructions have been removed before the extension is pushe...

Page 25: ...fully extended 2405 mm Length fully retracted 2210 mm Trendelenburg and reverse Trendelenburg 16 o angle Backrest inclination maximum 60 o angle Siderail height above the sleep deck 390 mm Head Footbo...

Page 26: ...m to 905 mm 200 mm single wheel castors a The minimum bed to wall placement to allow for horizontal arc movement of bed b This dimension is from the floor to the wheelbase frame perimeter c This dimen...

Page 27: ...Specifications Chapter 1 Introduction Electrically Operated General Ward Bed Page 1 19 Operation and Maintenance Manual 154588 REV 1 1 Figure 1 14 Bed Dimensions...

Page 28: ...otton carpet Use conditioner when cleaning the carpet Electromagnetic Interference Patient monitoring equipment can become unreliable from the generation of low frequency electromagnetic fields Equipm...

Page 29: ...that it is used in such an environment Emissions Test Compliance Electromagnetic Environment Guidance RF Emissions CISPR 11 Group 1 The bed uses RF energy only for its internal function Therefore its...

Page 30: ...l environment Surge IEC 61000 4 5 1 kV differential mode 2 kV common mode 1 kV differential mode 2 kV common mode Mains power quality should be that of a typical commercial or hospital environment Vol...

Page 31: ...fixed RF transmitters as determined by an electromagnetic site survey a should be less than the compliance level in each frequency range b Interference may occur in the vicinity of equipment marked w...

Page 32: ...m output power of transmitter W Separation distance according to frequency of transmitter m 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2 5 GHz 0 01 0 12 0 12 0 23 0 1 0 37 0 37 0 74 1 1 17 1 17 2...

Page 33: ...e Manual 154588 REV 1 1 Model Identification Environmental Conditions for Transport Storage and Use Model Number Description FE5000 Electrically Operated General Ward Bed Condition Range Temperature 1...

Page 34: ...the siderails a low rise bed must be used WARNING The occupied bed must be left at its lowest height position when unattended to prevent accidents Failure to operate the bed safely may cause injury W...

Page 35: ...t damage WARNING Evaluate patients for entrapment risk according to facility protocol and monitor patients appropriately Make sure all siderails are fully latched when in the raised position Failure t...

Page 36: ...cility authorized persons should service the bed Service by unauthorized persons could cause injury or equipment damage SHOCK HAZARD Failure to disconnect the unit from its power source could cause in...

Page 37: ...ew control box Failure to reconnect the cables to the same correct ports can cause damage to the electrical system CAUTION Support the control box Failure to support the control box as the fasteners a...

Page 38: ...ated General Ward Bed Operation and Maintenance Manual 154588 REV 1 CAUTION Make sure the mains supply power cable IEC and quick release power supply cable IEC socket plug are correctly connected Fail...

Page 39: ...Manual 154588 REV 1 1 Product Symbols Symbol Description Potential Equalization Terminal a Safe Working Load SWL b Applied Part type B Backrest up down function Backrest up function Knee break functi...

Page 40: ...down electric models Trendelenburg tilt function electric models Chair position function move into seated position Power on function Bed level function Emergency trendelenburg Function Key Underbed l...

Page 41: ...g and Caution Labels Chapter 1 Introduction Electrically Operated General Ward Bed Page 1 33 Operation and Maintenance Manual 154588 REV 1 1 Warning and Caution Labels Warning label for pinch or shear...

Page 42: ...Warning and Caution Labels Chapter 1 Introduction Page 1 34 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 43: ...be confirmed by a Yes or No answer to the statement Your response will lead to another step in the procedure a repair analysis procedure RAP or a component replacement If more than one component is li...

Page 44: ...s on page 2 3 3 The problem is a result of incorrect operator action Yes No Go to Function Checks on page 2 3 4 Refer the person to chapter one of this manual Problem Solution Table If the problem can...

Page 45: ...h as the head section The corresponding indicator comes on Yes No Go to RAP 2 2 5 Lock out all bed functions All of the lock out indicators come on except the bed not down indicator Yes No Go to RAP 2...

Page 46: ...e alarm sounding Yes No Go to RAP 2 1 12 Press the Head Down control The head section goes down to the low position without stopping or the audible alarm sounding Do not consider the knee section moto...

Page 47: ...peat for the other CPR control handle The control function operates correctly Yes No Go to RAP 2 8 17 Try to move the bed with the brake still applied The four wheels are locked and prevent any moveme...

Page 48: ...2 6 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 Final Actions 1 Complete the necessary preventive maintenance procedures See Preventive Maintenance Checklist o...

Page 49: ...l box are connected correctly Yes No Connect the functional cables Go to Function Checks on page 2 3 3 Verify that the mains cable is connected to an applicable power supply Yes No Connect the mains c...

Page 50: ...t handset extension cable ACP and control box are connected correctly Yes No Connect the functional cables Go to Function Checks on page 2 3 2 Plug a known good ACP into the control box and verify cor...

Page 51: ...e break actuator to the control box and label it Trace the wire from a working actuator to the control box and label it Switch the two connections and use the handset to actuate the known good actuato...

Page 52: ...the handset to activate the known good function The knee break actuator fails to extend retract when the known good function is activated Yes No Switch the connections back to original and then replac...

Page 53: ...the backrest actuator to the control box and label it Trace the wire from a working actuator to the control box and label it Switch the two connections and use the handset to actuate the known good a...

Page 54: ...the handset to activate the known good function The HI LO actuator fails to extend retract when the known good function is activated Yes No Switch the connections back to original and then replace the...

Page 55: ...the actuator to the control box and label it Trace the wire from a working actuator to the control box and label it Switch the two connections and use the handset to actuate the known good actuator T...

Page 56: ...good handset Use the handset to activate the known good function The backrest actuator fails to extend retract when the known good function is activated Yes No Switch the connections back to original...

Page 57: ...ith a functional mains power outlet for a minimum of 8 hours 3 Is the battery less than three years old Yes No Replace battery Go to Function Checks on page 2 3 4 Has the battery been fully drained NO...

Page 58: ...s the trendelenburg lockout function unlocked Yes No Unlock the function 3 Is the handset plugged into the socket correctly Yes No Connect the handset 4 Is the ACP connected to the control box Yes No...

Page 59: ...ase handle or the backrest actuator Is all hardware present and not damaged Yes No Replace the hardware as needed 2 Check that the release cable is not broken or damaged The cable is intact Yes No Rep...

Page 60: ...t damaged or missing from the castor braking system All hardware is present and in good condition Yes No Replace the hardware as needed 2 The brakes are adjusted correctly Yes No Adjust the castors Se...

Page 61: ...r extends to raise and retracts to lower the knee break This actuator is fitted with internal limit switches to stop the actuator at the fully extended and fully retracted positions The actuator is fr...

Page 62: ...hes so it will stop at the end of the stroke The backrest actuator will continue to travel to the applicable angle Chair Position The chair position involves all of the actuators The head end lift act...

Page 63: ...ocedures Tool and Supply Requirements To service the Electrically Operated General Ward Bed these tools and supplies are necessary 2 phillips screwdriver 11 mm hex wrench 11 mm spanner wrench 13 mm sp...

Page 64: ...1 Unplug the mains power 2 Lock all functions at the attendant control panel 3 Set the brakes 4 Lift the backrest to have access to the control box 5 Remove the control box socket cover to access the...

Page 65: ...housing and void the warranty 7 Support the control box and remove the four fasteners A that secure the control box to the bed frame see figure 4 2 on page 4 3 There are two fasteners for each bracket...

Page 66: ...crewdriver 2 phillips screwdriver Pliers Bed stands or bed jack Removal SHOCK HAZARD Failure to unplug the unit from its power source could cause injury or equipment damage 1 Unplug the mains power 2...

Page 67: ...r to be replaced See figure 4 5 on page 4 5 for U bolt A configuration Figure 4 5 U bolt Configuration NOTE On certain cable configurations the U bolt and plastic bushing must be removed to free the c...

Page 68: ...to be removed from the bed NOTE The type of cable from the actuator will vary depending on the configuration and date of manufacture 9 Remove the retaining clip and unplug the in line socket see figur...

Page 69: ...tion of these switches before removing them from the bed The switches must be replaced in the same configuration one switch at either end of the swing mechanism 10 Remove the mounting pins on both end...

Page 70: ...at the attendant control panel 3 Set the brakes WARNING If the backrest is in the up position it must be braced before the actuator bolt is removed Failure to brace the bed correctly can cause injury...

Page 71: ...nd unplug the in line socket see figure 4 9 on page 4 9 Figure 4 9 Mini Fit Cable Configuration For hard wired configurations access the sockets by removing the saddle Use a flat screwdriver to pry in...

Page 72: ...ew actuator 2 Adjust the CPR cable Go to Adjustment on page 4 10 Adjustment 1 Raise the backrest to the highest position 2 Activate the CPR release lever 3 Manually lower the backrest 4 Move both nuts...

Page 73: ...ock all functions at the attendant control panel 3 Set the brakes WARNING If the knee break is in the up position it must be braced before the actuator bolt is removed Failure to brace the bed correct...

Page 74: ...will vary depending on the configuration and date of manufacture For mini fit configurations remove the retaining clip and unplug the in line socket see figure 4 13 on page 4 12 Figure 4 13 Mini Fit C...

Page 75: ...figurations unplug the cable directly at the actuator see figure 4 15 on page 4 13 Figure 4 15 Plug In Cable Configuration Replacement 1 Reverse the procedures to install the replacement actuator CAUT...

Page 76: ...ethod to make sure the bed is braced safely Failure to brace the bed correctly can cause injury 1 Brace the bed using a bed jack bed stands or other approved method to make sure the bed is braced safe...

Page 77: ...e figure 4 16 on page 4 15 Figure 4 16 Tracking Castor Brake castors are identified by a silver ring at the top of the castor stem see figure 4 17 on page 4 15 Figure 4 17 Brake Castor NOTE Each bed h...

Page 78: ...re 4 18 Castor Orientation 3 Check the brake function of the castor by rotating the castor wheel Use the hex key to shift the mechanism back to the neutral position If the castor did not brake proceed...

Page 79: ...castors brake correctly Adjust the castors as needed 14 Make sure that the tracking castor locks into the tracking position castor wheel parallel to the bed 15 Lower the bed to the floor 16 Repeat ste...

Page 80: ...base 5 With the castor in the brake position rotate the wheel clockwise to provide increased braking force Rotate the wheel counterclockwise to reduce the force required to activate the tracking mode...

Page 81: ...88 REV 1 5 Chapter 5 Parts List Service Parts Ordering Use the parts lists in this manual to identify the necessary part number s Find the product number and serial number on the product identificatio...

Page 82: ...arrickville NSW Prepaid shipping charges added to invoice All orders shipped by TNT ground transportation unless specified Address all inquiries to ATTN TECHNICAL SUPPORT PARTS MEDICRAFT HILL ROM 72 8...

Page 83: ...e parts will show the full selling price only for internal use at Medicraft Hill Rom Do not confuse this price with your price Do not return any parts without a RMA number When parts products have bee...

Page 84: ...Exchange Policy Chapter 5 Parts List Page 5 4 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 85: ...lephone troubleshooting assistance for facility personnel and provide necessary parts to make repairs If troubleshooting determines the need for onsite technical service a qualified service representa...

Page 86: ...Warranty Chapter 5 Parts List Page 5 6 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 87: ...Linak electric tilt 713278 2 Handset Linak 5 channel electric tilt 713272 2 Main lift Linak Mini Fit 713275 2 Backrest quick release Linak Mini Fit 713277 3 Power cable FE to wall Linak coiled 710466...

Page 88: ...Sleep Deck Chapter 5 Parts List Page 5 8 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 Sleep Deck Figure 5 2 Sleep Deck...

Page 89: ...s 3 710180 1 ICO middle section panel 4 710179 1 ICO fixed section panel 5 710178 1 ICO backrest panel 6 710208 6 Cone lock nut M8 7 710167 12 Flat washer M8 17 mm x 1 2 mm 8 710012 12 Bushing cast st...

Page 90: ...Articulating Frame Chapter 5 Parts List Page 5 10 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 Articulating Frame Figure 5 3 Articulating Frame...

Page 91: ...em Number Part Number Quantity Description 1 710509 1 Swing inner 2 710443 2 Threaded bushing M8 x 50 3 710524 2 Swing telescopic axle pin 4 710066 2 Helmut cap 12 mm 5 710664 1 Swing telescopic outer...

Page 92: ...Lower Frame Chapter 5 Parts List Page 5 12 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 Lower Frame Figure 5 4 Lower Frame...

Page 93: ...1 Gas strut 900N 6 710066 2 Helmut cap 12 mm 7 710068 4 Set screw M8 x 12 8 711967 8 Lock washer M8 internal teethed 9 710412 1 FE wheel base electric tilt 10 710068 4 Set screw M8 x 12 11 710413 3 Ca...

Page 94: ...Upper Frame Chapter 5 Parts List Page 5 14 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 Upper Frame Figure 5 5 Upper Frame...

Page 95: ...0566 1 Telescopic extension lock bar 4 710440 1 FE50001 mattress frame standard 710662 1 FE50001 mattress frame telescopic 711110 1 FE50001 mattress frame sliding 711108 1 FE50001 mattress frame slidi...

Page 96: ...712940 4 Rubber buffer FE50002 and FE50003 14 710221 4 Buffer washer 50 mm OD x 40 mm ID not on FE50003 15 713278 1 Handset backlit Linak microproces sor system 713279 1 Nurse lockout Linak microproce...

Page 97: ...environments in health care facilities NSW Health Department Circular 95 13 June 1995 Infection Control Policy Clean the bed Use these steps 1 Make up the detergent solution based on the manufacturer...

Page 98: ...ts Cleaning SHOCK HAZARD Make sure to keep water away from the power supply cable Failure to keep water away from the power supply cable may cause injury Make sure that water can not go into the power...

Page 99: ...e 1 12 When the bed is transported over long distances or up ramps make sure to use two people When the bed needs to be moved from side to side release the brakes Go to Release the Brakes on page 1 12...

Page 100: ...6 1 Preventive Maintenance Schedule Function Procedure Battery backup See that the batteries are fully charged this provides the longest life Bed frame Use soap water and medium strength cleaners to c...

Page 101: ...ntenance checklist to record maintenance activities performed on the Electrically Operated General Ward Bed Date Function Medicraft Hill Rom Manufacturer Battery backup Bed frame Bed parts that move C...

Page 102: ...Preventive Maintenance Chapter 6 General Procedures Page 6 6 Electrically Operated General Ward Bed Operation and Maintenance Manual 154588 REV 1 NOTES...

Page 103: ...77 Orthopedic frame 712338 Orthopedic half frame 710784 IV pole 32 mm bayonet 710775 Self help pole 712815 Monitor shelf 710774 Oxygen bottle holder size PR underbed 710773 Oxygen bottle holder size P...

Page 104: ...he bed see figure 7 1 on page 7 3 2 Install the parallel bars B Do not tighten the clamp at this time NOTE Allow the parts to float until the assembly is completed 3 Install the cross bars C Position...

Page 105: ...7 1 Orthopedic Frame Chapter 7 Accessories Electrically Operated General Ward Bed Page 7 3 Operation and Maintenance Manual 154588 REV 1 7 Figure 7 1 Orthopedic Frame...

Page 106: ...that installs into the corners of the bed Installation 1 Install the uprights A into the corner sockets of the bed see figure 7 2 on page 7 4 2 Install the cross bar B Position the cross bar as requir...

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Page 108: ...om Ltd Tel 353 0 1 413 6005 Fax 353 0 1 413 6030 dublin sales hill rom com Italia Hill Rom S p A Tel 39 0 02 950541 Fax 39 0 02 95328578 Hill Rom Japan Tel 81 0 3 5715 3420 Fax 81 0 3 5715 3425 c o Hi...

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