Hill-Rom FE5000, Operation And Maintenance Manual, Page: 56 / 108

2.5 Backrest Malfunction
Chapter 2: Troubleshooting Procedures
Page 2 - 14 Electrically Operated General Ward Bed
Operation and Maintenance Manual (154588 REV 1)
7. Without switching the wiring back to original positions, swap the handset
with a known good handset. Use the handset to activate the known good
function.
The backrest actuator fails to extend/retract when the known good function
is activated.
Yes No
 
Switch the connections back to original, and then replace the
handset.
8. Revert all connections (actuators, handset, and control box) to original
positions, then replace the control box.
The problem continues?
Yes No
 
Go to “Final Actions” on page 2-6.
9. Contact Medicraft Hill-Rom Customer Service.