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HIKVISION TS-A018-120015Ec, User Manual, Page: 78 / 82

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HIKVISION TS-A018-120015Ec User Manual Download Page 78

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8.6.18 Upgrade and Maintenance

Reboot device, restore device parameters, and upgrade device version.

Reboot Device

Click Maintenance and Security → Maintenance → Restart .

Click Restart to reboot the device.

Upgrade

Click Maintenance and Security → Maintenance → Upgrade .

Select an upgrade type from the drop-down list. Click   and select the upgrade file from your

local PC. Click Upgrade to start upgrading.

If the device has been connected to Hik-Connect and network, when there is a new installation

package in Hik-Connect, you can click Upgrade after Online Update to upgrade the device system.

Note

Do not power off during the upgrading.

Restore Parameters

Click Maintenance and Security → Maintenance → Backup and Reset .
Restore All

All parameters will be restored to the factory settings. You should activate the device before

usage.

Restore

The device will restore to the default settings, except for the device IP address and the user

information.

Import and Export Parameters

Click Maintenance and Security → Maintenance → Backup and Reset .
Export

Click Export to export the device parameters.

Note

You can import the exported device parameters to another device.

Import

Click   and select the file to import. Click Import to start import configuration file.

Video Intercom Villa Door Station User Manual

66

Summary of Contents for TS-A018-120015Ec

Page 1: ...Video Intercom Villa Door Station User Manual...

Page 2: ...OU IS AT YOUR OWN RISK IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INT...

Page 3: ...AL OR BIOLOGICAL WEAPONS ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MAN...

Page 4: ...ided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unex...

Page 5: ...nt installation on vibrations surface or places subject to shock ignorance can cause equipment damage Do not place the device in extremely hot refer to the specification of the device for the detailed...

Page 6: ...ited Power Source according to 60950 1 standard The power supply must conform to LPS The recommended adaptor models and manufacturers are shown as below Use the attached adapter and do not change the...

Page 7: ...interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on...

Page 8: ...ration is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of t...

Page 9: ...nication satisfaisante This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body Cet quipement doit tre install et utilis une distance minimale de...

Page 10: ...ice via Client Software 11 Chapter 5 Local Configuration 12 5 1 Quick Configuration 12 5 2 Authentication via Admin 18 5 3 Forget Admin Password 20 5 4 User Management 22 5 5 Network Parameters Settin...

Page 11: ...ministrator Settings 40 7 6 No and System Network 41 Chapter 8 Operation via Web Browser 42 8 1 Login 42 8 2 Forget Password 42 8 3 Overview 42 8 4 Person Management 44 8 5 Device Management 46 8 6 Co...

Page 12: ...Control Settings 57 8 6 14 Intercom Settings 60 8 6 15 Set Card Security 63 8 6 16 Set Biometric Parameters 63 8 6 17 Set Screen Display 65 8 6 18 Upgrade and Maintenance 66 8 6 19 Device Debugging 67...

Page 13: ...Appearance Figure 1 1 Device Appearance Table 1 1 Description No Description 1 IR Light 2 Microphone 3 IR Light 4 Camera 5 Touch Screen 6 Button 7 TF Card Slot Video Intercom Villa Door Station User...

Page 14: ...No Description 8 Debugging Port 9 TAMPER 10 Terminals 11 Network Interface 12 Loudspeaker Video Intercom Villa Door Station User Manual 2...

Page 15: ...terface NO2 Door Lock Relay Output 2 NO NC1 Door Lock Relay Output 1 NO COM1 Common Interface NO1 Door Lock Relay Output 1 NO ALARM IN AI1 Alarm Input 1 For the access of Door Contact AI2 Alarm Input...

Page 16: ...ccess of Exit Button Note Before accessing to the Exit Button select Input as Exit Button in I O Settings page first GND Grounding RS 485 485 RS 485 Communication Interface 485 Power Input GND 12 VDC...

Page 17: ...wer supply matches your door station Make sure all the related equipment is power off during the installation Check the product specification for the installation environment 3 1 Accessory Introductio...

Page 18: ...2 Surface Mounting Steps 1 Stick the mounting template on the wall Drill screw holes according to the mounting template Remove the template from the wall Video Intercom Villa Door Station User Manual...

Page 19: ...the mounting plate on the gang box with the 4 supplied screws SC KA4X25 Remove the back cover and route the cable through the cable hole wire the cables and insert the cables in the gang box Video Int...

Page 20: ...is installed on the wall 2 Secure the mounting plate on the gang box with the four supplied screws SC KA4X25 3 Remove the back cover and route the cable through the cable hole wire the cables and inse...

Page 21: ...Figure 3 4 Flush Mounting Video Intercom Villa Door Station User Manual 9...

Page 22: ...rity of your product And we recommend you change your password regularly especially in the high security system changing the password monthly or weekly can better protect your product What to do next...

Page 23: ...4 Create a password and confirm the password Note We highly recommend you to create a strong password of your own choosing using a minimum of 8 characters including at least three kinds of following c...

Page 24: ...onfiguration 5 1 Quick Configuration After activating the device the quick configuration page will pop up automatically Steps 1 Select the system language and tap NEXT Video Intercom Villa Door Statio...

Page 25: ...d tap NEXT Enter the Reserved Email address then you can reset the admin password by email Note On the security questions settings page you can tap Change to Reserved Email to modify the password rese...

Page 26: ...Email Address Tap Change to Security Question Select 3 security questions from deficiency list and enter the answers of the questions then you can reset the password by answering security questions Vi...

Page 27: ...Figure 5 3 Password Reset by Setting Security Questions 3 Set network parameters and tap NEXT Video Intercom Villa Door Station User Manual 15...

Page 28: ...Figure 5 4 Wired Network Set the IP address Subnet Mask and Gateway manually Enable DHCP the device will get network parameters automatically Video Intercom Villa Door Station User Manual 16...

Page 29: ...Figure 5 5 Wireless Network 4 Enable the cloud service functions and create a verification code Tap NEXT Video Intercom Villa Door Station User Manual 17...

Page 30: ...ervice 5 Tap Next to finish wizard 5 2 Authentication via Admin You can configure the parameters of the device on the menu page You should authenticate to enter the menu Video Intercom Villa Door Stat...

Page 31: ...efers to User Management for details Steps 1 Hold the screen to enter the authentication page 2 You can enter the admin password or authentication via face or card to enter the menu Note Admin passwor...

Page 32: ...d is used for authenticating to enter the local configuration menu If you forget the password you can change it by entering security questions answers Steps 1 Hold the main page to enter the authentic...

Page 33: ...thentication Page 2 Tap Forgot Password 3 Change the admin password via entering answers of security questions or email address 4 Create and confirm a new password Video Intercom Villa Door Station Us...

Page 34: ...ure the user s room information card information and face information Before You Start Authenticate and enter the menu first Refers to Authentication via Admin for details Steps 1 On the menu tap User...

Page 35: ...Set Employee No Name Room No and Floor No 4 Add Face 1 Tap Face Picture and point the face at the camera 2 Tap to add the face 3 Tap to enable the settings 5 Add Card 1 Tap Card and tap to enter the a...

Page 36: ...rk Parameters Settings The device support wired network wireless network cloud service settings and hotspot 5 5 1 Edit Wired Network Parameters The device should be connected to the network Before You...

Page 37: ...red Network Settings 2 Edit the wired network parameters Edit the wired network parameters manually Enable DHCP and the system will get the parameters automatically Video Intercom Villa Door Station U...

Page 38: ...cate and enter the menu first Refers to Authentication via Admin for details Steps 1 On the menu tap Network Wi Fi to enter the settings page Figure 5 11 Wi Fi Settings 2 Slide to enable the function...

Page 39: ...function you can configure the device via mobile client remotely Before You Start Authenticate and enter the menu first Refers to Authentication via Admin for details Steps 1 On the menu tap Network...

Page 40: ...Settings 2 Slide to enable the function 3 Edit the Cloud Service Address and create a Verification Code 4 Tap to save the settings 5 5 4 Device Hotspot Set the device hotspot Video Intercom Villa Doo...

Page 41: ...n the menu tap Network Hotspot to enter the settings page Figure 5 13 Hotspot Settings Click to enable Hotspot Set hotspot Name and Password Click Save Video Intercom Villa Door Station User Manual 29...

Page 42: ...gs page Figure 5 14 Local Settings 2 Tap Language and select a language at your needs 3 Tap Number Configuration and set the building No floor No room No project No and unit No Tap to save the setting...

Page 43: ...s 6 Tap Brightness and drag the block to adjust the screen light 5 7 System Maintenance You can restore the device upgrade system reboot device or view device information capacity and user manual on t...

Page 44: ...You can view the device model serial No APP version and disclaimer Capacity You can view the used and total capacity of user face and card Device Upgrade Tap Upgrade to get the upgrade package online...

Page 45: ...ttings Tap Restore to Factory Settings to restore all parameters and reboot the system Restore to Default Settings Tap Restore to Default Settings to restore the default settings and reboot the system...

Page 46: ...1 Call from the Device Door station supports calling users or management center 6 1 1 Call Resident Call Resident from Door Station On the main page tap to enter the calling page Video Intercom Villa...

Page 47: ...Figure 6 1 Calling Enter the Room No and tap to call residents Tap contact button to enter the contact list Select a contact from the list to call Video Intercom Villa Door Station User Manual 35...

Page 48: ...ap Call to enter the calling page Enter Phase No Building No Unit No Room No and tap Call again to call residents Enter Phase No Building No Unit No Room No and tap Call again to call residents Enter...

Page 49: ...k button 6 2 2 Unlock by Face Note Make sure that you have added your face picture to the device Refers to the User Management for details Face forward at the camera to unlock Note Face recognition di...

Page 50: ...nd generate the QR code 5 On the main page of door station tap down button to enter the unlock by QR code page 6 Aim the QR code generated by the phone at the camera and scan the code to open the door...

Page 51: ...change password page You can select a language for the device system from the drop down list By default the system language is English Note After you change the system language the device will reboot...

Page 52: ...system will select Indoor by default If you activate the device via other tools remotely the system will select Indoor as the application mode by default Click Next to complete the settings 7 5 Admin...

Page 53: ...System Network settings page 2 Set the device type If set the device type as Door Station or Outer Door Station you can set the Community No Building No Unit No Floor No and Door Station No If set the...

Page 54: ...rget the password when logging in you can change the password by email address or security questions On the login page click Forget Password Select Verification Mode Security Question Verification Ans...

Page 55: ...Select the streaming type when starting live view You can select from the main stream sub stream or third stream Full screen view The door status is open closed remaining open remaining closed Contro...

Page 56: ...and SIP Basic Information You can view the model serial No and firmware version Device Capacity You can view the person face and card capacity View More You can click View More to Device Management 8...

Page 57: ...on Time Click Person Management Add to enter the Add Person page Enable Long Term Effective User or set Validity Period and the person can only has the permission within the configured time period acc...

Page 58: ...ick OK to add 4 Click Import Enter the information of the device in the template to import devices in batch 5 Click Export to export the information to the PC 6 Select the device and click Delete to r...

Page 59: ...register number alarm input alarm output and device capacity etc Click Configuration System System Settings Basic Information to enter the configuration page You can view the device name device No sy...

Page 60: ...d 5 Click Save Caution The password strength of the device can be automatically checked We highly recommend you change the password of your own choosing using a minimum of 8 characters including at le...

Page 61: ...rk Parameters Click Configuration Network Network Settings TCP IP Figure 8 3 TCP IP Settings Set the parameters and click Save to save the settings DHCP If disable the function you should set the IPv4...

Page 62: ...nter a Wi Fi s SSID working mode security mode and password Click OK 4 Set the WLAN parameters 1 Set the IP address subnet mask and default gateway Or enable DHCP and the system will allocate the IP a...

Page 63: ...to enable Hotspot Set hotspot Name and Password Click Save Network Service Set the HTTP HTTPS HTTP Listening RTSP and FTP parameters Click Configuration Network Network Service HTTP S Video Intercom...

Page 64: ...Configuration Network Network Service FTP Check to Enable FTP Select Server Type Input the Server IP Address and Port Configure the user name and password server login Set the Directory Structure Par...

Page 65: ...k Configuration Network Device Access SDK Server to enter the settings page 6 Set the Server Port It refers to the port through which the client adds the device 8 6 9 Set Video and Audio Parameters Se...

Page 66: ...ck Save to save the settings 8 6 10 Set Image Parameters You can adjust the image parameters video parameters supplement parameters and capture interval Steps 1 Click Configuration Image Figure 8 7 Im...

Page 67: ...ery dark areas simultaneously in the view WDR balances the brightness level of the whole image and provide clear images with details Image Fusion Wen the environment is dark you can select Auto to ena...

Page 68: ...ave the settings 5 Click to enable Notify Security Center Note Send an exception or alarm signal to the remote management software when an event occurs 6 Click Save to enable the settings 8 6 12 Event...

Page 69: ...tication Parameters Terminal Terminal description is read only Continuous Face Recognition Interval You can set the interval between 2 continuous recognition of a same person during the authentication...

Page 70: ...n Elevator Control Steps 1 Click Configuration Access Control Elevator Control Parameters Figure 8 11 Access Control and Elevator Control 2 Click to enable Elevator Control 3 Set the elevator paramete...

Page 71: ...ers which are connected to the same device are consistent RS 485 Settings Set the working mode to linked device Steps 1 Click Access Control RS485 to enter the settings page 2 Select the working mode...

Page 72: ...Set password and remarks and click to enable electric lock Click Save to save the settings 8 6 14 Intercom Settings Device No Settings Steps 1 Click Device No to enter the page Video Intercom Villa Do...

Page 73: ...ote When you select Outer Door Station as Device Type only Community No and Outer Door No can be set 3 Click Save to enable the device number configuration Linked Network Settings Steps 1 Click Interc...

Page 74: ...ll end automatically when the actual message duration is longer than the configured one Press Button to Call Steps 1 Click Intercom Press Button to Call to enter the settings page 2 Click Call Schedul...

Page 75: ...ge Click to Enable Card Encryption Parameters and set the encryption sector By default Sector 13 is encrypted It is recommended to encrypt sector 13 Click Save 8 6 16 Set Biometric Parameters Set Basi...

Page 76: ...fing function you can set the matching security level when performing live face authentication Recognition Distance Select the distance between the authenticating user and the device camera Applicatio...

Page 77: ...Set Screen Display You can set the display theme for the device Click Configuration Preference Screen Display You can select display theme for device authentication You can select Theme Mode as Authe...

Page 78: ...age in Hik Connect you can click Upgrade after Online Update to upgrade the device system Note Do not power off during the upgrading Restore Parameters Click Maintenance and Security Maintenance Backu...

Page 79: ...1 Go to Maintenance and Security Security Certificate Management 2 In the Certificate Files area select a Certificate Type from the drop down list 3 Click Create 4 Input certificate information 5 Cli...

Page 80: ...ication Certificate areas select certificate type and upload certificate 3 Click Install Install CA Certificate Before You Start Prepare a CA certificate in advance Steps 1 Go to Maintenance and Secur...

Page 81: ...Hikvision access control and video intercom devices Figure A 1 QR Code of Communication Matrix Device Command Scan the following QR code to get the device common serial port commands Note that the co...

Page 82: ...UD30238B...

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