HIKVISION DS-MP7608HN Series User Manual Download Page 88

Network Video Recorder Quick Start Guide 

87 

 

The device cannot be accessed via platform (iVMS) after successful connection to 3G/4G or 

Wi-Fi.   

Possible reasons: 

a)

 

The parameters (e.g., server IP, device registered ID, etc.) of the platform are configured 
incorrectly. 

b)

 

The platform works abnormally. 

 

Fail to obtain satellite positioning information. 

Possible reasons: 

a)

 

The satellite positioning antenna is not placed outdoor. 

b)

 

There is no satellite positioning module (built-in or external) available for the device. 

c)

 

The 

Position Module

 are configured incorrectly.   

 

Why does the device seem unresponsive when operating with the IR remote control? 

a)

 

The batteries are installed correctly, making sure that the polarities of the batteries are not 
reversed. 

b)

 

The batteries are fresh and are not out of power. 

c)

 

The remote sensor is not covered or blocked by other object. 

d)

 

There are no fluorescent lamps in use nearby. 

 

No backup device is detected when exporting recorded files? 

Possible reasons:   

a)

 

There is no backup device connected with the device. 

b)

 

The device and your backup device are not compatible.   

c)

 

Initialize the backup device before using. 

d)

 

The backup device is damaged. 

 

 

 

 

 

 

 

040300171121 

Summary of Contents for DS-MP7608HN Series

Page 1: ...Mobile NVR User Manual...

Page 2: ...22 2 8 Sensor in Wiring 22 2 9 Power on 22 Chapter 3 Start Up Device 24 3 1 Startup 24 3 2 Activation 24 Chapter 4 Network 26 4 1 Set Local Network 26 4 2 Connect Wireless Network 26 4 2 1 3G 4G Dial...

Page 3: ...onfigure Schedule 50 8 3 Sensor in Settings 50 Chapter 9 Playback 52 9 1 Instant Playback 52 9 2 Play Video by File 52 Chapter 10 Platform 54 10 1 Mobile Surveillance Platform 54 10 2 Guarding Vision...

Page 4: ...Restore Default Settings 75 15 6 Import Export Configuration File 76 15 6 1 Import Configuration File 76 15 6 2 Export Configuration File 76 15 7 Serial Port Settings 77 Chapter 16 Shut Down Device 7...

Page 5: ...os mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PRO...

Page 6: ...e to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorie...

Page 7: ...see www recyclethis info 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to...

Page 8: ...The symbols that may be found in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potent...

Page 9: ...oise rise from the device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device pl...

Page 10: ...e 10M 100M 1000M RJ45 Ethernet interface 3 USB 3 0 USB 3 0 interface 4 PWR Power indicator Solid green Device is powered on Solid red Device is standby RDY Ready indicator Solid green Device starts up...

Page 11: ...IR receiver IR receiver for remote control 6 Dummy HDD lock Lock unlock the dummy HDD 7 SD card slot Slot for SD card No Name Description 1 CAN 2 CAN interface 2 RS 232 The left one is for debugging T...

Page 12: ...erface 8 PoE 1 to 8 8 PoE interface 9 Network interface 1 10M 100M 1000M RJ45 Ethernet interface 10 I O 4 ch alarm input 2 ch alarm output 4 ch sensor in 1 ch pulse signal input 11 VGA VGA video outpu...

Page 13: ...a position with enough space Recommended installation space is shown in Figure 2 1 Figure 2 1 Recommended Installation Space 2 2 Install HDD Before You Start Prepare the tools and components for insta...

Page 14: ...ollowing steps are only for reference Step 1 Insert the key and turn counterclockwise to unlock dummy HDD Step 2 Unfasten the two screws of dummy HDD and pull dummy HDD out of device Unfasten Screws D...

Page 15: ...y HDD Step 4 Place the first HDD into the dummy HDD with the PCB facing down Figure 2 5 Place HDD Step 5 Push the HDD along the direction shown in Figure 2 6 to connect HDD with socket of dummy HDD Fi...

Page 16: ...order User Manual 15 Figure 2 7 Fix HDD Step 7 Repeat step 4 to 6 to install the secondary HDD in the other socket of dummy HDD Figure 2 8 Install the Other HDD Step 8 Reassemble the dummy HDD Figure...

Page 17: ...ponents for installation SIM card Wrench Figure 2 10 Tools Step 1 Use wrench to unfasten and remove the two screws fixing the 3G 4G and Wi Fi module Figure 2 11 Unfasten Screws Step 2 Pull out the 3G...

Page 18: ...D card into SD card slot with gold contacts facing down till you hear a click Step 5 Plug the dummy HDD back to the device close the cover of SD card slot and then tighten the screws clockwise Step 6...

Page 19: ...ects Keep away from metal objects for at least 50 cm Vertically install positioning antenna on the automobile roof with no shelter Follow the instructions below in case that you need to install positi...

Page 20: ...itch providing high level signal when the switch closes The wire connection of the device varies with the automobile ignition models Ignition switch is connected to the positive pole of 12 24 VDC of a...

Page 21: ...t positive pole ignition switch currently The normal automobile power refers to the main power of the automobile power supply system After the automobile is off the normal automobile power still provi...

Page 22: ...ve Pole Figure 2 19 Scheduled Shutdown 2 7 Alarm Input Output Connection 2 7 1 Alarm Input Connection The device adopts the high low level electrical signals triggering high level 6 to 36 VDC low leve...

Page 23: ...n n Load GND Power Output JQC 3FG Relay 10 A 250 VAC 220 VAC Neutral Live Relay Output n n Alarm Powered by Direct Current Alarm Powered by Alternating Current Figure 2 21 Alarm Output Connection 2 8...

Page 24: ...Mobile Network Video Recorder User Manual 23 You can view the indicators to get knowledge about the device status For details refer to Table 1 1...

Page 25: ...into the dummy HDD lock Step 2 Rotate it clockwise to ON status Do not perform any operations during the startup process The startup process takes about 1 minute The system enters the live view interf...

Page 26: ...nd special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or week...

Page 27: ...ce IP Address Subnet Mask Default Gateway DNS Server Address and Download Server IP Step 4 Optionally click Set of More Settings to enable disable LAN Sharing LAN Sharing Enable the function to share...

Page 28: ...More Settings 2 Select Bearing Mode 3 Enter APN Access Point Name Dial Number User Name and Password 4 Select Verification Protocol 5 Click OK Step 4 Click OK and reboot the device to activate the new...

Page 29: ...e Encryption Type and Key Step 5 Set the IP address and DNS server for Wi Fi network 1 Click Set of More Settings 2 Configure IP address and DNS parameters 3 Click OK Figure 4 4 IP DNS Settings for Wi...

Page 30: ...er devices are able to detect the SSID of the device Enable WiFi Hotspot Enable it to share the device s internet connection Other devices can access to internet via joining the hotspot Step 4 Click O...

Page 31: ...Menu Other Settings Firewall Figure 4 8 Firewall Settings Step 2 Optionally select Enable SSH Service to effectively prevent information leakage during remote management Step 3 Click Add Step 4 Enter...

Page 32: ...faces 5 1 Activate IP Camera Purpose Before adding an IP camera activate it by setting a password for it 5 1 1 Auto Activation Purpose Activate the IP camera by setting its password the same with the...

Page 33: ...ENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters n...

Page 34: ...the device you can quickly add it Before you start Make sure the IP camera password is the same with the device Step 1 Go to Menu Other Settings IPC Settings Step 2 Select an online IP camera Step 3...

Page 35: ...customized protocols for them The system provides 16 customized protocols Step 1 Go to Menu Other Settings IPC Settings Step 2 Click Manually Add Step 3 Click Protocol Figure 5 6 Protocol Step 4 Edit...

Page 36: ...ile Network Video Recorder User Manual 35 Figure 5 7 Edit IP Camera 5 4 Delete IP Camera Step 1 Select an IP camera and click Delete Step 2 Click Yes on the pop up dialog box Figure 5 8 Delete IP Came...

Page 37: ...etc Step 1 Go to Menu Other Settings Camera Figure 6 1 Camera Settings Step 2 Select Camera to configure Step 3 Edit parameters as your desire Step 4 Optionally select the camera in Copy to dropdown...

Page 38: ...p 4 Edit the parameters Step 5 Click OK Step 6 Click OK in advanced settings interface Step 7 Click OK in camera settings interface 6 2 Set Privacy Mask Purpose The privacy mask can be used to protect...

Page 39: ...as Step 6 Right click and select Exit Step 7 Click OK in Advanced settings interface Step 8 Click OK in Camera settings interface 6 3 Set Mirror Type Purpose Set the mirror type of the image as left r...

Page 40: ...Mobile Network Video Recorder User Manual 39 Step 3 Select Mirror Type as required Step 4 Click OK in Advanced settings interface Step 5 Click OK in Camera settings interface...

Page 41: ...according to the actual needs Step 3 Configure the Preview Mode Dwell Time and Enable Audio Output Preview Mode Select the window division mode for live view Dwell Time The switch interval of the live...

Page 42: ...following steps Step 3 Click Set of Camera Order Step 4 Click of window 1 to select camera to display Step 5 Click of window 2 to select camera to display Step 6 Click to switch to next page Step 7 Re...

Page 43: ...f the PTZ parameters should be done before you control the PTZ camera Step 1 Go to Menu Other Settings PTZ Item Description Menu Enter the main menu of the system by right clicking the mouse Multi Scr...

Page 44: ...the same with those of the PTZ camera Step 4 Click OK 7 4 2 PTZ Control Panel In live view interface right click a PTZ camera and click PTZ on right click menu Figure 7 6 PTZ Control Panel Table 7 2 D...

Page 45: ...be initialized before it can be used Step 1 Go to Menu Storage Figure 8 1 Storage Management Step 2 Check the HDD to format Step 3 Click Format 8 1 2 Configure Overwrite Purpose The overwrite function...

Page 46: ...urpose Specify the percentage of picture partition among the whole storage capacity You can start capturing in eHome platform Step 1 Go to Menu Storage Figure 8 3 Storage Management Step 2 Enter Pictu...

Page 47: ...ndicators of reliability in the hopes of anticipating failures Step 1 Go to Menu Storage Figure 8 4 Storage Management Step 2 Select an HDD Step 3 Click S M A R T Info Figure 8 5 S M A R T Information...

Page 48: ...ity as Highest Higher Medium Low Lower or Lowest Frame Rate Frame rate refers to the frequency of the image frame after compression With other parameters constant reduce the video frame rate and you c...

Page 49: ...re Setting Figure 8 7 Motion Detection Settings Step 3 Check Motion Detection Step 4 Click Area Settings of Motion Detection Step 5 Edit area settings For details refer to 12 11 Configure Detection Ar...

Page 50: ...ng schedule Refer to 8 2 5 Configure Schedule for record settings Recording type must be alarm motion alarm or motion alarm 8 2 4 Configure Alarm Terminal Before you start Install an alarm terminal Fo...

Page 51: ...ording and then select the recording type from the drop down list Uncheck All Day customize the time period for recording and select the recording type for each time period Step 6 Click OK 5 recording...

Page 52: ...Mobile Network Video Recorder User Manual 51 Figure 8 11 Sensor In Settings Step 2 Set Triggering Level and Full Screen Monitoring for sensor in Step 3 Click OK...

Page 53: ...rch Mode as General Only the general video supports instant playback General Normal videos Step 3 Select Camera Step 4 Select Video Type Step 5 Specify Start Time and End Time Step 6 Click Play to pla...

Page 54: ...e General Normal videos Event Motion detection alarm motion alarm and motion alarm videos Step 3 Select Camera Step 4 Select Video Type Step 5 Specify Start Time and End Time Step 6 Click Search The m...

Page 55: ...nce platform Step 1 Go to Menu Basic Settings Platform Figure 10 1 Platform Settings Step 2 Check Platform Enable Step 3 Select Platform as eHome Step 4 Configure the following parameters Server Addre...

Page 56: ...ad iVMS 5260M to your mobile phone by search it in app store google play or scan QR code below Figure 10 2 iOS Figure 10 3 Android 10 2 Guarding Vision Purpose The device can be remotely accessed via...

Page 57: ...p 5 Optionally go to Menu Status Platform to view the platform status 10 3 Register Device in Guarding Vision platform Step 1 Access Guarding Vision platform For computer user dev guardingvision com F...

Page 58: ...ep 1 Go to Menu Video Search Figure 11 1 Video Search Step 2 Select Search Mode General Normal videos Event Motion detection alarm motion alarm motion alarm videos Step 3 Select Camera Step 4 Select V...

Page 59: ...he status and the free space capacity of the connected backup device And you can also format the backup device Step 1 Go to Menu Maintenance Storage Figure 11 3 Backup Device Step 2 Select Backup Devi...

Page 60: ...t of More Setting Figure 12 1 Motion Detection Settings Step 3 Check Motion Detection Step 4 Set the area for motion detection For detailed steps refer to 12 11 Configure Detection Area Step 5 Set the...

Page 61: ...ing from 5 VDC to 6 VDC Step 5 Click Set of Schedule to set arming schedule For detailed steps refer to 12 10 Configure Arming Schedule and Linkage Actions Step 6 Check Linkage Action and click Set of...

Page 62: ...dwell time Step 5 Click Set of Schedule to set the arming schedule for alarm outputs For detailed steps refer to 12 10 Configure Arming Schedule and Linkage Actions Step 6 Click OK 12 4 Configure Alar...

Page 63: ...Step 2 Click Set of More Setting Figure 12 5 Video Loss Step 3 Check Video Loss Step 4 Set arming schedule and linkage actions For detailed steps refer to 12 10 Configure Arming Schedule and Linkage A...

Page 64: ...tampering alarm can be triggered only when the view of the camera is fully covered Step 5 Set arming schedule and linkage actions For detailed steps refer to 12 10 Configure Arming Schedule and Linkag...

Page 65: ...standards do not match Abnormal Recording No space for saving recorded files 12 8 Configure Satellite Positioning Purpose The built in GNSS module supports GPS Global Positioning System enabling devi...

Page 66: ...r obtaining and providing the acceleration speed in 3 axial directions Step 1 Go to Menu Basic Settings G Sensor Figure 12 9 G Sensor Settings Step 2 Select G sensor mode under Module RS 232 The G sen...

Page 67: ...ble linkage actions Full Screen Monitoring When an alarm is triggered the local monitor displays the video image from the alarming channel configured for full screen monitoring Audible Warning Trigger...

Page 68: ...her Settings User Figure 13 1 User Management Step 2 Click Add Figure 13 2 Add User Step 3 Enter User Name and Password and enter the same password in Confirm Step 4 Select the user permission level O...

Page 69: ...Step 1 Go to Menu Other Settings User Step 2 Select a user and click Delete Step 3 Click Yes in confirmation message box 13 3 Edit User Step 1 Go to Menu Other Settings User Step 2 Select a user and c...

Page 70: ...Figure 14 1 Display Settings Step 2 Edit parameters as required CVBS Output Standard NTSC or PAL are selectable Set it according to actual video input standard System Time Set it by adjusting year mon...

Page 71: ...ick OK in DST settings interface Step 7 Click OK in Display Settings 14 3 Configure NTP Step 1 Go to Menu Basic Settings Network Step 2 Click Set of More Settings Step 3 Click Set of NTP Figure 14 3 N...

Page 72: ...default device No is 255 It is not recommended to modify Device No Otherwise you need to enter the Device No on the remote control every time you use it CVBS Brightness Adjust video output brightness...

Page 73: ...llite positioning G Sensor alarm and WiFi Figure 15 1 Status 15 2 View System Information Go to Menu Maintenance Information to view the device name model serial No firmware version encoding version a...

Page 74: ...re 15 3 Upgrade Step 3 Click Upgrade to start upgrading and reboot the device to activate the new settings 15 3 2 Upgrade by Remote FTP server Before you start Ensure the network connection of the PC...

Page 75: ...tings 15 4 Log Operation 15 4 1 Search Log File Purpose The operation alarm exception and information of the device can be stored in log files which can be viewed and exported at any time Step 1 Go to...

Page 76: ...at any time Before you start Connect a backup device to the device Step 1 Go to Menu Maintenance Log Search Figure 15 6 Log Search Step 2 Search log files For detailed steps refer to 15 4 1 Search Lo...

Page 77: ...e The configuration files of one device can be imported to multiple device devices if they are to be configured with the same parameters Before you start Connect a backup device that contains the conf...

Page 78: ...can be configured by using software such as HyperTerminal The serial port parameters must be the same as of the device when connecting with the PC serial port Transparent Channel Connect a serial devi...

Page 79: ...Mobile Network Video Recorder User Manual 78 Step 3 Click OK...

Page 80: ...d Startup Shutdown Figure 16 1 Scheduled Startup Shutdown Step 3 Select the Date to set the schedule Step 4 Specify the startup time segments Two periods can be configured for each day And the time pe...

Page 81: ...e ranges from 0 to 6 hours Step 4 Optionally check Voltage Protect and select Voltage Limit Percent If the voltage of the device reaches the selected threshold the device will shut down automatically...

Page 82: ...Before you start Batteries 2 AAA must be installed before operation Figure 17 1 Remote Control Table 17 1 Description of the IR Remote Control Buttons No Name Description 1 Power Reserved 2 DEV Input...

Page 83: ...served 10 MENU Enter Main menu interface 11 PREV In live view switch screen mode as single screen or multi screen 12 Direction buttons Navigate between fields and items in menus In playback interface...

Page 84: ...number Step 5 Press ENTER on the remote control 17 2 3 Enter Contents in Text Field Step 1 Press Left Right to position the cursor in the text field Step 2 Press Enter to edit Step 3 Press Edit to del...

Page 85: ...ck the Area Settings button Step 2 Press the Edit key on the remote control and a red block appears on the screen Step 3 Press the Direction keys on the remote control to adjust the position of the re...

Page 86: ...location and time information in all weather and anywhere on or near the earth where there is an unobstructed line of sight to 4 or more GPS satellite G Sensor G sensor Gravity sensor can sense the ch...

Page 87: ...VDC and power consumption 50W b The HDD lock is not closed c The power connections are incorrect d The motherboard or power functions abnormally In case of hardware failure please contact the supplie...

Page 88: ...for the device c The Position Module are configured incorrectly Why does the device seem unresponsive when operating with the IR remote control a The batteries are installed correctly making sure tha...

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