HIKVISION DS-K5604A-3XF/V User Manual Download

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7.12.2 Call Center from Device

Steps

1. Get the client software from the supplied disk or the official website, and install the software

according to the prompts.

2. Run the client software and the control panel of the software pops up.

3. Click Device Management to enter the Device Management interface.

4. Add the main station and the device to the client software.

Note

For details about adding device, see Add Device.

5. Set the main station's IP address and SIP address in the remote configuration page.

Note

For details about the operation, see the user manual of the main station.

6. Call the center.

If you have configured to call center in the Basic Settings , you can tap to call the center.

If you have not configured to call center in the Basic Settings , you should tap → to call

the center

7. Answers the call via the main station and starts two-way audio.

Note

The device will call the main station in priority.

7.12.3 Call Device from Client Software

Steps

1. Get the client software from the supplied disk or the official website, and install the software

according to the prompts.

2. Run the client software and the control panel of the software pops up.

3. Click Device Management to enter the Device Management page.

4. Add the device to the client software.

Note

For details about adding device, see Add Device.

5. Enter the Live View page and double-click the added device to start live view.

DS-K5604A-3XF Series Face Recognition Terminal User Manual

Summary of Contents for DS-K5604A-3XF/V

Page 1: ...DS K5604A 3XF Series Face Recognition Terminal User Manual...

Page 2: ...SION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTE...

Page 3: ...with facial recognition features biometrics data is stored in your device with encryption method for fingerprint device only fingerprint template will be saved which is impossible to reconstruct a fi...

Page 4: ...ill or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected...

Page 5: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase t...

Page 6: ...dard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired oper...

Page 7: ...noise rise from the device turn off the power at once and unplug the power cable and then please contact the service center Do not ingest battery Chemical Burn Hazard This product contains a coin but...

Page 8: ...of any failure occurred you need to return the device to the factory with the original wrapper Transportation without the original wrapper may result in damage on the device and lead to additional cos...

Page 9: ...pplies listed in the user instructions Model Manufacturer Standard C2000IC12 0 24P DE MOSO Power Supply Technology Co Ltd CEE C2000IC12 0 24P GB MOSO Power Supply Technology Co Ltd BS KPL 040F VI Chan...

Page 10: ...5 Activation 9 5 1 Activate via Device 9 5 2 Activate via SADP 11 5 3 Activate Device via Client Software 12 5 4 Activate via Web Browser 13 Chapter 6 Quick Operation 14 6 1 Select Language 14 6 2 Set...

Page 11: ...elete Data 36 7 5 2 Import Data 36 7 5 3 Export Data 37 7 6 Identity Authentication 37 7 6 1 Authenticate via Single Credential 38 7 6 2 Authenticate via Multiple Credential 38 7 7 Basic Settings 39 7...

Page 12: ...rameters 57 8 5 2 View Device Information 58 8 5 3 Set Time 58 8 5 4 Set DST 59 8 5 5 View Open Source Software License 59 8 5 6 Upgrade and Maintenance 59 8 5 7 Log Query 61 8 5 8 Security Mode Setti...

Page 13: ...up Management 93 9 3 1 Add Group 93 9 3 2 Import Resources to Group 93 9 4 Person Management 94 9 4 1 Add Organization 94 9 4 2 Import and Export Person Identify Information 95 9 4 3 Get Person Inform...

Page 14: ...1 Control Door Status 114 9 8 2 Check Real Time Access Records 116 Appendix A Tips When Collecting Comparing Face Picture 118 Appendix B Tips for Installation Environment 120 Appendix C Dimension 121...

Page 15: ...will prompt a voice reminder At the same time the authentication or attendance is valid Forced mask wearing alert If the recognizing face does not wear a mask the device will prompt a voice reminder A...

Page 16: ...Watchdog design for protecting the device and ensuring device running properly Audio prompt for authentication result DS K5604A 3XF Series Face Recognition Terminal User Manual 2...

Page 17: ...f the face recognition terminal Figure 2 1 Face Recognition Terminal Diagram Table 2 1 Description of Face Recognition Terminal No Name 1 Touch Screen 2 IR Light 3 White Light 4 Thermographic Module 5...

Page 18: ...affect the measurement result Air Conditioner Cool Air If the indoor temperature is low the surface temperature may also lower than the actual temperature which may affect the measurement result Air C...

Page 19: ...should be installed on the concrete surface or other non flammable surfaces The device supports plug play You can put the device on the ground and start operation after powering on DS K5604A 3XF Serie...

Page 20: ...e than 20 m If the cable size is 15 AWG you should use a 12 V switched mode power supply And the distance between the power supply and the device should be no more than 30 m If the cable size is 12 AW...

Page 21: ...k Wiring NO D4 Yellow Green SENSOR Door Contact D5 Yellow Gray BTN Exit Door Wiring Note When connecting door contact and exit button the device and the RS 485 card reader should use the common ground...

Page 22: ...or Control Unit Wiring Note The secure door control unit should connect to an external power supply separately The suggested external power supply is 12V 0 5A DS K5604A 3XF Series Face Recognition Ter...

Page 23: ...orted The default values of the device are as follows The default IP address 192 0 0 64 The default port No 8000 The default user name admin 5 1 Activate via Device If the device is not activated you...

Page 24: ...cial characters in order to increase the security of your product And we recommend you change your password regularly especially in the high security system changing the password monthly or weekly can...

Page 25: ...ng to the prompts The device and the PC that runs the SADP tool should be within the same subnet The following steps show how to activate a device and modify its IP address For batch activation and IP...

Page 26: ...teps Note This function should be supported by the device 1 Enter the Device Management page 2 Click on the right of Device Management and select Device 3 Click Online Device to show the online device...

Page 27: ...ress bar of the web browser and press Enter Note Make sure the device IP address and the computer s should be in the same IP segment 2 Create a new password admin password and confirm the password Cau...

Page 28: ...ivation you can select a language for the device system Figure 6 1 Select System Language By default the system language is English 6 2 Set Application Mode After activating the device you should sele...

Page 29: ...tall the device indoors near the window or the face recognition function is not working well select Others If you do not configure the application mode and tap Next the system will select Indoor by de...

Page 30: ...twork for the device Steps 1 When you enter the Select Network page tap Wired Network or Wi Fi for your actual needs Figure 6 3 Select Network Note Disconnect the wired network before connecting a Wi...

Page 31: ...ed Or tap Add Wi Fi and enter the Wi Fi s name and the password to get connected 3 Optional Tap Skip to skip network settings 6 4 Set Administrator After device activation you can add an administrator...

Page 32: ...ard at the camera Make sure the face is in the face recognition area Click to capture and click to confirm Enter the card No or present card on the card presenting area Click OK 4 Click OK You will en...

Page 33: ...d but not connected Shortcut Keys Description Note You can configure those shortcut keys displayed on the screen For details see Basic Settings Enter the device room No and tap OK to call Tap to call...

Page 34: ...rator If you have added an administrator for the device only the administrator can login the device for device operation Steps 1 Long tap on the initial page for 3 s and slide to the left right by fol...

Page 35: ...Figure 7 1 Admin Login 2 Authenticate the administrator s face or card to enter the home page DS K5604A 3XF Series Face Recognition Terminal User Manual 21...

Page 36: ...ce activation password for login 4 Optional Tap and you can exit the admin login page 7 1 2 Login by Activation Password You should login the system before other device operations If you do not config...

Page 37: ...re to enter password entering page 2 Tap the Password field and enter the device activation password 3 Tap OK to enter the home page Note The device will be locked for 30 minutes after 5 failed passwo...

Page 38: ...the gateway and DNS parameters Steps 1 Tap Comm Communication Settings on the Home page to enter the Communication Settings page 2 On the Communication Settings page tap Wired Network Figure 7 4 Wire...

Page 39: ...d the alternate DNS server 7 2 2 Set Wi Fi Parameters You can enable the Wi Fi function and set the Wi Fi related parameters Steps Note The function should be supported by the device 1 Tap Comm Commun...

Page 40: ...r the Wi Fi s name and password And tap OK Note Only digits letters and special characters are allowed in the password 5 Set the Wi Fi s parameters By default DHCP is enable The system will allocate t...

Page 41: ...ge 2 On the Communication Settings page tap RS 485 to enter the RS 485 tab Figure 7 6 Set RS 485 Parameters 3 Select an peripheral type according to your actual needs Note If you select Access Control...

Page 42: ...external access controller And the two devices will transmit the card No via Wiegand 26 or Wiegand 34 Input A face recognition terminal can connect a Wiegand card reader 5 Tap to save the network para...

Page 43: ...Face Picture For details about adding a card see Add Card 6 Optional Set the administrator s authentication type Note For details about setting the authentication type see Set Authentication Mode 7 E...

Page 44: ...he Name field and input the user name on the soft keyboard Note Numbers upper case letters lower case letters and special characters are allowed in the user name The suggested user name should be with...

Page 45: ...r the Home page to operate after authenticating the permission Normal User The User is the normal user The user can only authenticate or take attendance on the initial page 10 Tap to save the settings...

Page 46: ...to operate after authenticating the permission Normal User The User is the normal user The user can only authenticate or take attendance on the initial page 10 Tap to save the settings 7 3 4 View Pass...

Page 47: ...e user s face picture password or other credentials you should set the authentication mode and the user can authenticate his her identity via the configured authentication mode Steps 1 Long tap on the...

Page 48: ...dit the user parameters Tap to save the settings Note The employee ID cannot be edited 7 4 Temperature Measurement Settings You can set the temperature measurement parameters including temperature det...

Page 49: ...ice will authenticate the permissions and at the same time take the temperature When disabling the device the device will authenticate the permissions only Over Temperature Alarm Threshold Max Min Edi...

Page 50: ...preference 7 5 Data Management You can delete data import data and export data 7 5 1 Delete Data Delete user data On the Home page tap Data Delete Data User Data All user data added in the device wil...

Page 51: ...KB 7 5 3 Export Data Steps 1 Plug a USB flash drive in the device 2 On the Home page tap Data Export Data 3 Tap Event Data User Data or Face Data 4 Optional Create a password for exporting When you i...

Page 52: ...via Multiple Credential Before You Start Set the user authentication type before authentication For details see Set Authentication Mode Steps 1 If the authentication mode is Card and Face Password and...

Page 53: ...lowing the gesture and login the device home page Tap Basic Figure 7 10 Basic Settings Page shortcut key voice time language supplement light community No building No and Unit No Shortcut Key Choose t...

Page 54: ...e of the prompt window on the authentication page You can select Theme as Default Simple If select Simple the live view of the authentication page will be disabled and in the meanwhile the person s na...

Page 55: ...You can input the number from 1 to 10 Wide Dynamic It is suggested to enable the WDR function if installing the device outdoors When there are both very bright and very dark areas simultaneously in th...

Page 56: ...h mask picture You can set face with mask face 1 N level and the strategy Reminder of Wearing If the person do not wear a face mask when authenticating the device prompts a notification and the door w...

Page 57: ...de Note Biometric recognition products are not 100 applicable to anti spoofing environments If you require a higher security level use multiple authentication modes If you adopt multiple authenticatio...

Page 58: ...set the attendance mode as check in check out break out break in overtime in and overtime out according to your actual situation Note The function should be used cooperatively with time and attendanc...

Page 59: ...atus page 2 Set the Attendance Mode as Manual Figure 7 14 Manual Attendance Mode 3 Enable the Attendance Status Required 4 Enable a group of attendance status Note The Attendance Property will not be...

Page 60: ...cording to the configured schedule Before You Start Add at least one user and set the user s authentication mode For details see User Management Steps 1 Tap T A Status to enter the T A Status page 2 S...

Page 61: ...to the configured schedule Example If set the Break Out as Monday 11 00 and Break In as Monday 12 00 the valid user s authentication from Monday 11 00 to 12 00 will be marked as break 7 10 4 Set Manu...

Page 62: ...Attendance Schedule 2 Select Monday Tuesday Wednesday Thursday Friday Saturday or Sunday 3 Set the selected attendance status s start time of the day 4 Tap OK 5 Repeat step 1 to 4 according to your a...

Page 63: ...System Maintenance You can view the system information and the capacity You can also upgrade the device restore to factory settings restore to default settings and reboot the device Long tap on the in...

Page 64: ...ary according to different device models Refers to the actual page for details Capacity You can view the number of user face picture card and event Device Upgrade Plug the USB flash drive in the devic...

Page 65: ...from Device Steps 1 Get the client software from the supplied disk or the official website and install the software according to the prompts 2 Run the client software and the control panel of the soft...

Page 66: ...all center in the Basic Settings you can tap to call the center If you have not configured to call center in the Basic Settings you should tap to call the center 7 Answers the call via the main statio...

Page 67: ...indoor station 6 Call the room If you have configured a specified room No in the Basic Settings you can tap to call the room If you have not configured a specified room No in the Basic Settings you s...

Page 68: ...e Note Make sure that the IP address starts with Https Enter the device user name and the password Click Login Login via Remote Configuration of Client Software Download and open the client software A...

Page 69: ...stream and the sub stream Full screen view 8 3 Person Management Click and add the person s information including the basic information card authentication mode and the picture Click OK to save the pe...

Page 70: ...n page Set Start Time and End Time Click OK to save the settings Set Access Control Click User Add to enter the Add Person page After check Adminstrator in Access Control the added person can log in b...

Page 71: ...record file saving path and captured pictures saving path Set Live View Parameters Click Configuration Local to enter the Local page Configure the stream type the play performance auto start live vie...

Page 72: ...n System System Settings Basic Information to enter the configuration page You can view the device name language model serial No QR code version number of channels alarm input alarm output lock and RS...

Page 73: ...heck Enable DST 3 Set the DST start time end time and bias time 4 Click Save to save the settings 8 5 5 View Open Source Software License Go to Configuration System System Settings About Device and cl...

Page 74: ...he Hik Connect account from the platform Import and Export Parameters Click Configuration System Maintenance Upgrade Maintenance Export Click Export to export the logs or device parameters Note You ca...

Page 75: ...drop down list and click Save Security Mode High security level for user information verification when logging in the client software Compatible Mode The user information verification is compatible w...

Page 76: ...ect a certificate type in the Import Passwords area and select a certificate from the local and click Install 2 Select a certificate type in the Import Communication Certificate area and select a cert...

Page 77: ...in order to increase the security of your product And we recommend you change your password regularly especially in the high security system changing the password monthly or weekly can better protect...

Page 78: ...llocate the IPv4 address IPv4 subnet mask and the IPv4 default gateway automatically NIC Type Select a NIC type from the drop down list By default it is Auto DNS Server Set the preferred DNS server an...

Page 79: ...ss connection Steps Note The function should be supported by the device 1 Click Configuration Network Basic Settings Wi Fi Figure 8 7 Wi Fi Settings Page 2 Check Wi Fi 3 Select a Wi Fi Click of a Wi F...

Page 80: ...via platform Steps 1 Click Configuration Network Advanced Platform Access to enter the settings page 2 Check the checkbox of Enable to enable the function 3 Select the Platform Access Mode Note Hik Co...

Page 81: ...Before You Start The destination IP or host name should support the HTTP protocol HTTPS protocol to receive the alarm information Note The function should be supported by the device Steps 1 Click Conf...

Page 82: ...audio encoding Drag the slider to adjust the device input and output volume You can also enable voice prompt Click Save to save the settings after the configuration Note The functions vary according...

Page 83: ...ntent 4 Optional Repeat substep 1 to 3 5 Optional Click to delete the configured time duration 5 Set the time duration when authentication failed 1 Click Add 2 Set the time duration and the language N...

Page 84: ...nd China Hong Kong China the Middle East countries Europe countries etc NTSC 30 frames per second Suitable for the USA Canada Japan Taiwan China Korea the Philippines etc WDR Enable or disable the WDR...

Page 85: ...u want to track and monitor when the persons start stop work and monitor their working hours and late arrivals early departures time taken on breaks and absenteeism you can add the person to the shift...

Page 86: ...Delete Or click Delete All to clear the settings 6 Click Save Set Manual Attendance via Web Set the attendance mode as manual and you should select a status manually when you take attendance Before Yo...

Page 87: ...tus and change its name if required 6 Set the status schedule Refers to Time Settings for details Set Manual and Auto Attendance via Web Set the attendance mode as Manual and Auto and the system will...

Page 88: ...The device can be used as a door station outer door station or access control device You should set the device No before usage Click Configuration Video Intercom Device No If set the device type as Do...

Page 89: ...Door Station No If you select outer door station as the device type you should enter a number between 1 and 99 Note If you change the No you should reboot the device Community No Set the device instal...

Page 90: ...Main Card Reader Card Reader Type Card Reader Description Get card reader type and description They are read only Enable Card Reader Enable the card reader s function Authentication Select an authent...

Page 91: ...can only authenticate once in the configured interval A second authentication will be failed Alarm of Max Failed Attempts Enable to report alarm when the card reading attempts reach the set value Com...

Page 92: ...e duration Door Contact You can set the door contact as Remain Open or Remain Closed according to your actual needs By default it is Remain Closed Exit Button Type You can set the exit button as Remai...

Page 93: ...data of the access control you can enable NFC card to increase the security level of the data Enable M1 Card Enable M1 card and authenticating by presenting M1 card is available M1 Card Encryption Se...

Page 94: ...the RS 485 interface set the RS 485 address as 2 If you connect the device to a controller set the RS 485 address according to the door No Baud Rate The baud rate when the devices are communicating v...

Page 95: ...Parameters Set the event storage type picture upload and storage parameters and the picture clearing parameters Go to Configuration Access Control Privacy Event Storage Settings Select a method to de...

Page 96: ...u can save the picture captured by linked camera to the device Upload Thermographic Picture Upload thermographic picture captured to the platform automatically Save Thermographic Picture If you enable...

Page 97: ...5 21 Set Biometric Parameters Set Basic Parameters Click Configuration Smart Smart Note The functions vary according to different models Refers to the actual device for details Figure 8 15 Smart Sett...

Page 98: ...al mode This mode is applicable to a more complicated environment Continuous Face Recognition Interval Set the time interval between two continuous face recognitions when authenticating Pitch Angle Th...

Page 99: ...e rejection rate Face with Mask Detection After enabling the face with mask detection the system will recognize the captured face with mask picture You can set face with mask1 N matching threshold it...

Page 100: ...me of display 8 5 23 Temperature Measurement Settings Temperature Measurement Settings You can set the temperature measurement parameters including temperature measurement only temperature unit over t...

Page 101: ...wer than the configured parameters an alarm will be triggered By default the value is 37 3 Temperature Compensation If the measured temperature is higher lower than the actual object s temperature you...

Page 102: ...Set the distance between the black body and the camera straight line the emissivity of the black body and the temperature unit Note The black body s temperature is fixed 5 Click Calibrate and draw th...

Page 103: ...nfiguration on Client Software 9 2 Device Management The client supports managing access control devices and video intercom devices Example You can control entrance exit and manage attendance after ad...

Page 104: ...can show the location or feature of the device Address The IP address or domain name of the device Port The devices to add share the same port number The default value is 8000 User Name Enter the devi...

Page 105: ...l device its access points alarm inputs outputs and encoding channels if exist will be imported to this group 8 Finish adding the device Click Add to add the device and back to the device list page Cl...

Page 106: ...rt to Group Enter 1 to create a group by the device name All the channels of the device will be imported to the corresponding group by default Enter 0 to disable this function 6 Click and select the t...

Page 107: ...Example For example on the 1st floor there mounted 16 doors 64 alarm inputs and 16 alarm outputs You can organize these resources into one group named 1st Floor for convenient management You can cont...

Page 108: ...and attendance etc You can manage the added persons such as issuing cards to them in a batch importing and exporting person information in a batch etc 9 4 1 Add Organization You can add an organizatio...

Page 109: ...formation to the client in a batch Steps 1 Enter the Person module 2 Select an added organization in the list or click Add in the upper left corner to add an organization and then select it 3 Click Im...

Page 110: ...file Note The folder of face pictures should be in ZIP format Each picture file should be in JPG format and should be no larger than 200 KB Each picture file should be named as Person ID_Name The Pers...

Page 111: ...added access control device has been configured with person information including person details and issued card information you can get the person information from the device and import them to the...

Page 112: ...to filter the person s that need issuing cards 4 Optional Click Settings to set the card issuing parameters For details refer to 5 Click Initialize to initialize the card enrollment station or card re...

Page 113: ...d on the card reader of the added access control device to get the card number As a result before issuing a card to one person you need to set the card issuing parameters including the issuing mode an...

Page 114: ...ons of the template Note For access group settings refer to Set Access Group to Assign Access Authorization to Persons 9 5 1 Add Holiday You can create holidays and set the days in the holidays includ...

Page 115: ...te includes week schedule and holiday You can set week schedule and assign the time duration of access authorization for different person or group You can also select the added holiday s for the templ...

Page 116: ...nd click to remove the selected one or click Clear to clear all the selected holiday s in the right list 7 Click Save to save the settings and finish adding the template 9 6 Set Access Group to Assign...

Page 117: ...ontrol device to take effect 1 Select the access group s to apply to the access control device 2 Click Apply All to Devices start applying all the selected access group s to the access control device...

Page 118: ...Apply Now or Apply Later Figure 9 4 Data Synchronization 9 7 Configure Advanced Functions You can configure the advanced functions of access control to meet some special requirements in different scen...

Page 119: ...ng parameters are not listed in the Basic Information page click More to edit the parameters RS 485 Comm Redundancy You should enable this function if you wire the RS 485 card reader to the access con...

Page 120: ...nfigure Parameters for Door Elevator After adding the access control device you can configure its access point door or floor parameters Before You Start Add access control device to the client Steps 1...

Page 121: ...event Super Password The specific person can open the door by inputting the super password Dismiss Code Create a dismiss code which can be used to stop the buzzer of the card reader by entering the d...

Page 122: ...default settings Minimum Card Swiping Interval If the interval between card swiping of the same card is less than the set value the card swiping is invalid You can set it as 0 to 255 Max Interval When...

Page 123: ...1 1 matching mode The larger the value the smaller the false accept rate and the larger the false rejection rate when authentication 1 N Security Level Set the matching security level when authenticat...

Page 124: ...s you can configure the parameters Before You Start Add access control device to the client and make sure the device supports alarm output Steps 1 Click Access Control Advanced Function Device Paramet...

Page 125: ...when both entrance and exit s barrier mode is Remain Open the pedestrians should authenticate each time passing through the lane Or an alarm will be triggered Opening Closing Barrier Speed Set the bar...

Page 126: ...Blocklist Authentication If enabled the device will compare the person who want to access with the persons in the blocklist If matched the person is in the blocklist the access will be denied and the...

Page 127: ...evice s Wiegand channel and the communication mode After setting the Wiegand parameters the device can connect to Wiegand card reader via Wiegand communication Before You Start Add access control devi...

Page 128: ...emain the door open closed via the client remotely The real time access event are displayed in this module You can view the access details and person details Note For the user with door control permis...

Page 129: ...ls Remain Unlocked The door will be unlocked no matter closed or open All the persons can access the door with no credentials required Remain Locked The door will be closed and locked No person can ac...

Page 130: ...e You can view record details including card No person name event time door location temperature authentication type etc Figure 9 5 Real time Access Records Note You can right click the column name of...

Page 131: ...vent to view person pictures including captured picture and profile Note In Linked Capture Picture field you can double click the captured picture to view an enlarged picture 7 Optional Click to view...

Page 132: ...the picture below Do not wear hat sunglasses or other accessories that can affect the facial recognition function Do not make your hair cover your eyes ears etc and heavy makeup is not allowed Posture...

Page 133: ...DS K5604A 3XF Series Face Recognition Terminal User Manual 119...

Page 134: ...Value Candle 10Lux Bulb 100 850Lux Sunlight More than 1200Lux 2 Install the device at least 2 meters away from the light and at least 3 meters away from the window or door 3 Avoid backlight direct an...

Page 135: ...Appendix C Dimension DS K5604A 3XF Series Face Recognition Terminal User Manual 121...

Page 136: ...UD19356B C...

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