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HIKVISION DS-7100NI-E1 Series, User Manual

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HIKVISION DS-7100NI-E1 Series User Manual Download Page 176

Network Video Recorder User Manual 

175 

14.2

 

Troubleshooting 

 

No image displayed on the monitor after starting up normally. 

Possible Reasons 

a)

 

No VGA or HDMI

TM

 connections. 

b)

 

Connection cable is damaged. 

c)

 

Input mode of the monitor is incorrect. 

Steps 

1.

 

Verify the device is connected with the monitor via HDMI

TM

 or VGA cable. 

If not, please connect the device with the monitor and reboot. 

2.

 

Verify the connection cable is good. 

If there is still no image display on the monitor after rebooting, please check if the connection cable is 
good, and change a cable to connect again. 

3.

 

Verify Input mode of the monitor is correct. 

Please check the input mode of the monitor matches with the output mode of the device (e.g. if the 
output mode of NVR is HDMI

TM

 output, then the input mode of monitor must be the HDMI

TM

 input). 

And if not, please modify the input mode of monitor. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

If it is solved, finish the process. 

If not, please contact the engineer from our company to do the further process. 

 

There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up. 

Possible Reasons 

a)

 

No HDD is installed in the device. 

b)

 

The installed HDD has not been initialized. 

c)

 

The installed HDD is not compatible with the NVR or is broken-down. 

Steps 

1.

 

Verify at least one HDD is installed in the NVR. 

1)

 

If not, please install the compatible HDD. 

 

Please refer to the “Quick Operation Guide” for the HDD installation steps. 

2)

 

If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the 
Audible Warning checkbox of “HDD Error”. 

2.

 

Verify the HDD is initialized. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and 
click the “Init” button. 

3.

 

Verify the HDD is detected or is in good condition. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according 
to the requirement. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

If it is solved, finish the process. 

If not, please contact the engineer from our company to do the further process. 

 

 

The status of the added IP camera displays as “Disconnected” when it is connected through Private 

Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status. 

Summary of Contents for DS-7100NI-E1 Series

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...entioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRI...

Page 3: ...ence 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU...

Page 4: ...om the device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions...

Page 5: ...I E1 P DS 7104NI E1 4P DS 7108NI E1 8P DS 7100NI E1 P M DS 7104NI E1 4P M DS 7108NI E1 8P M Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Provides additional information to emphasize o...

Page 6: ...ption alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management 1 SATA hard disk can be connected with a maximum of 6TB storage capacity Supports S M A R T and bad sector detection HDD quota management different capacity can be assigned to different channel Recor...

Page 7: ...e level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Admin password resetting by exporting importing the GUID file Operation alarm exceptions and log recording and searching Manually triggering and clearing alarms Import and export of device configuration information Network Functions 10...

Page 8: ...g Remotely start stop alarm output Remote PTZ control depending on models Remote JPEG capture Two way audio and voice broadcasting Embedded WEB server Upgrade by FTP server Development Scalability SDK for Windows and Linux system Source code of application software for demo Development support and training for application system ...

Page 9: ...a 34 2 3 2 Adding the Online IP Cameras 35 2 3 3 Editing the Connected IP Cameras and Configuring Customized Protocols 38 2 3 4 Editing IP Cameras Connected to the PoE Interfaces 41 Chapter 3 Live View 44 3 1 Introduction of Live View 45 3 2 Operations in Live View Mode 46 3 2 1 Using the Mouse in Live View 46 3 2 2 Quick Setting Toolbar in Live View Mode 47 3 3 Adjusting Live View Settings 49 3 4...

Page 10: ...ing Back by System Logs 94 6 1 7 Playing Back External File 95 6 1 8 Playing Back by Sub periods 96 6 2 Auxiliary Functions of Playback 97 6 2 1 Playing Back Frame by Frame 97 6 2 2 Fast View 97 6 2 3 Digital Zoom 98 6 2 4 File Management 99 Chapter 7 Backup 100 7 1 Backing up Record Files 101 7 1 1 Backing up by Normal Video Search 101 7 1 2 Backing up by Event Search 103 7 1 3 Backing up Video C...

Page 11: ...10 5 Configuring HDD Error Alarms 150 Chapter 11 Camera Settings 151 11 1 Configuring OSD Settings 152 11 2 Configuring Privacy Mask 153 11 3 Configuring Video Parameters 154 Chapter 12 NVR Management and Maintenance 155 12 1 Viewing System Information 156 12 2 Searching Export Log Files 157 12 4 Importing Exporting Configuration Files 160 12 5 Upgrading System 161 12 5 1 Upgrading by Local Backup...

Page 12: ...Network Video Recorder User Manual 11 Chapter 1 Introduction ...

Page 13: ...tor lights in red when data is being read from or written to HDD 3 Indicator blinks blue when network connection is functioning properly DS 7100NI E1 P M Series Figure 1 2 DS 7100NI E1 P M Series Table 1 2 Description of Front Panel No Name Connections 1 POWER Turns green when NVR is powered up 2 HDD Flickers red when data is being read from or written to HDD 3 Tx Rx Flickers blue when network con...

Page 14: ...he NVRs You may also pair an IR Remote to a specific NVR by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific DVR optional You can pair an IR Remote to a specific Hikvision DVR by creating a user defined Device ID This feature is useful when using multiple IR Remotes and DVRs On the DVR 1 Go to General More Settings 2 Type a number 255 digits maximum into the Device No...

Page 15: ...e password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 Input the user name 4 Press the Enter button 12 to accept input and dismiss the on screen keyboard 5 Use the Down Arrow button 12 to move to the Password field 6 Input password use on screen keyboard or numeric buttons 3 for numbers 7 Press the Enter button 12 to accept input and dismiss the on screen keyboard 8 Pres...

Page 16: ...b pages Switch between channels in Synchronous Playback mode Troubleshooting Remote Control Make sure you have installed batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Settings General More Settings by ...

Page 17: ...ider The operation of the mouse Table 1 4 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Dra...

Page 18: ...1 Soft Keyboard 1 Figure 1 2 Soft Keyboard 2 Figure 1 3 Soft Keyboard 3 Description of the buttons on the soft keyboard Table 1 5 Description of the Soft Keyboard Icons Icon Description Icon Description Number Lowercase Uppercase Uppercase Lowercase Symbols Backspace Switch the keyboard Space Positioning the cursor Exit Reserved ...

Page 19: ... two way audio input 3 HDMI Interface HDMI video output connector 4 Network Interface Connector for LAN Local Area Network 5 Audio Out RCA connector for audio output 6 VGA Output DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected wh...

Page 20: ...nnector 4 Network Interface Connector for LAN Local Area Network 5 Audio Out RCA connector for audio output 6 VGA Output DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Network Interfaces with PoE function Ne...

Page 21: ...Network Video Recorder User Manual 20 Chapter 2 Getting Started ...

Page 22: ...e The Power indicator LED on the front panel should be red indicating the device gets the power supply 2 Turn on the power switch on the rear panel if the device starts up for the first time or press the button on the front panel The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status ...

Page 23: ...haracters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 2 Click OK to save the password and activate the device...

Page 24: ...r the old version device if you update it to the new version the following dialog box will pop up once the device starts up You can click YES and follow the wizard to set a strong password Figure 2 6 Warning 2 1 3 Using the Unlock Pattern for Login You can configure the unlock pattern for device login Configuring the Unlock Pattern After the device is activated you can enter the following interfac...

Page 25: ...attern among the 9 dots on the screen Release the mouse when the pattern is done Figure 2 8 Draw the Pattern Connect at least 4 dots to draw the pattern Each dot can be connected for once only 2 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully ...

Page 26: ...in Figure 2 10 Re set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Configuring the Unlock Pattern Steps 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2 8 ...

Page 27: ...l login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you have drawn the wrong pattern for more than 5 times the system will switch to the normal login mode automatically Figure 2 12 Normal Login Dialog Box 2 1 4 Login and Logout User Login Purpose If NVR has logged out you must login the device before operating the menu and other fu...

Page 28: ...0 seconds if the admin user performs 7 failed password attempts 5 attempts for the guest operator User Logout Purpose After logging out the monitor turns to the live view mode and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 2 14 Logout 2 Click Logout After you have logged out the system menu operation o...

Page 29: ...lash disk and click Import to import the file to the device If you have imported the wrong GUID file for 7 times you will be not allowed to reset the password for 30 minutes 3 After the GUID file is successfully imported enter the reset password interface to set the new admin password 4 Click OK to set the new password You can export the new GUID file to the U flash disk for future password resett...

Page 30: ...Figure 2 16 One touch Add IP Camera Steps 1 Click the One touch Adding to enter the add IP camera interface Figure 2 17 Add IP Camera 2 Click the Add button to automatically detect and add the online IP camera s Figure 2 18 IP Camera Added ...

Page 31: ...gs of the NVR Figure 2 19 Start Wizard Interface Steps 1 If you don t want to use the setup wizard at that moment click the Exit button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click the Next button to enter the Date and Time Settings interface Figure 2 20 Date and Time Settings 3 After the time settings click Next ...

Page 32: ...will enter the Hik Connect interface Please refer to Chapter 9 2 1 Configuring Hik Connect for detailed instructions Figure 2 22 Hik Connect Settings 5 Click Next button after you configured the basic network parameters Then you will enter the Advanced Network Parameter interface You can enable UPnP DDNS and set other ports according to your need ...

Page 33: ...tton to enter the IP Camera Management interface 9 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive Before adding the camera make sure the IP camera to be added is in active status If the camera is in inactive status you can click the inactive icon of the camera to set the password to activate it You can also select multiple cameras from th...

Page 34: ...ideo Recorder User Manual 33 Figure 2 25 IP Camera Management 10 Click Next button Configure the recording for the searched IP Cameras Figure 2 26 Record Settings 11 Click OK to complete the startup Setup Wizard ...

Page 35: ...terface For the IP camera detected online in the same network segment the Password status shows whether it is active or inactive Figure 2 27 IP Camera Management Interface 2 Click the inactive icon of the camera to enter the following interface to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch Figure 2 28 Activate th...

Page 36: ...password monthly or weekly can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 3 2 Adding the Online IP Cameras Purpose The main function of the NVR is to connect the network cameras and record the video got from it So before you can get a live view or record of the video you should add the network camer...

Page 37: ...ouch Adding button to add all cameras with the same login password from the list Make sure the camera to add has already been activated 4 For the encoders with multiple channels only check the Channel Port checkbox in the pop up window as shown in the following figure and click OK to add multiple channels Figure 2 31 Selecting Multiple Channels OPTION 2 Steps 1 On the IP Camera Management interfac...

Page 38: ... table for the description of the icons Table 2 1 Description of Icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security S...

Page 39: ...ameras in the list You must enter the admin password to confirm permission Figure 2 34 Show Password of IP Camera 2 3 3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras the basic information of the camera lists in the page you can configure the basic setting of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP a...

Page 40: ...choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scroll bar to the right side and click the icon Figure 2 36 Network Configuration of the Camera 2 You can edit the network information and the password of the camera ...

Page 41: ...mized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface Figure 2 38 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to enable the sub stream 2 Choose the protocol type of transmission and choose the transfer protocols Before...

Page 42: ...transfer protocols must be supported by the connected network camera After adding the customized protocols you can see the protocol name is listed in the dropdown list please refer to Figure 2 39 Figure 2 39 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 3 4 Editing IP Cameras Connected to the PoE Interfaces This chapter is only applicable...

Page 43: ...ra is connected to the PoE interface so in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 11 1 Configuring General Settings for detailed information Figure 2 41 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel ca...

Page 44: ...Network Video Recorder User Manual 43 Figure 2 42 Edit IP Camera Interface Manual ...

Page 45: ...Network Video Recorder User Manual 44 Chapter 3 Live View ...

Page 46: ...creen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record continuous record motion detection sensor alarm or VCA a...

Page 47: ...the main output cannot perform any operation and you can do some basic operation on the live view mode for the Aux output 3 2 1 Using the Mouse in Live View Table 3 2 Mouse Operation in Live View Name Description Common Menu Quick access to the sub menus which you frequently visit Menu Enter the main menu of the system by right clicking the mouse Single Screen Switch to the single full screen by c...

Page 48: ...een Figure 3 2 Quick Setting Toolbar Table 3 3 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Face Detection Live View Strategy Information Close Main Sub Stream Instant Playback only shows the record in last five minutes If no record is found it means ...

Page 49: ...an be selected to enter the Image Settings menu You can set the image parameters like brightness contrast saturation and hue Figure 3 4 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 5 Live View Strategy Move the mouse onto the icon to show the real time stream information including the frame rate bitrate ...

Page 50: ...able in this menu include Video Output Interface Designates the output to configure the settings for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video outp...

Page 51: ...stop it You can also click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting 3 Set the stream type for live view of camera 1 Click the More Settings to enter the more settings interface 2 Select the camera to configure from the list 3 Select the stream type to Main Stream Sub Stream or Auto Figure 3 9 Stream Type Setting...

Page 52: ... image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 10 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can get a ...

Page 53: ...Network Video Recorder User Manual 52 Chapter 4 PTZ Controls ...

Page 54: ...g of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General 3 Choose the camera for PTZ setting in the Camera dropdown list 4 Enter the parameters of the PTZ camera ...

Page 55: ...Network Video Recorder User Manual 54 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings ...

Page 56: ...mera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Clear button to clear the location information of the preset or click the Clear All button to clear the lo...

Page 57: ...he preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are corresponding to the presets The presets can be set following the steps above in Customizing Presets Steps 1 Enter the P...

Page 58: ...ave the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4 Calling Patrols Purpose Calling a patrol makes the PTZ to move according the predefined patrol path Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ ...

Page 59: ...ding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ...

Page 60: ...tal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 10 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to the corresponding limit The speed dome starts linear scan from ...

Page 61: ...tion of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect 4 2 9 One touch Park Before operating this function make sure the connected camera supports the li...

Page 62: ...ol The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome moves to the predefined preset 1 location after the park time The park time can only be set through the speed dome configuration interface by defa...

Page 63: ... In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus I...

Page 64: ...Network Video Recorder User Manual 63 Chapter 5 Recording Settings ...

Page 65: ... information see Chapter 10 3 Configuring Quota Mode Steps 1 Enter the Record settings interface to configure the recording parameters Menu Record Parameters Figure 5 2 Recording Parameters 2 Parameters Setting for Recording 1 Select Record tab page to configure You can configure the stream type the resolution and other parameters on your demand Enable H 264 Mode check the checkbox to enable Once ...

Page 66: ... by the capacity of the HDD Redundant Record Enabling redundant record means you save the recording files in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time with the same storage space 3 C...

Page 67: ...Network Video Recorder User Manual 66 Figure 5 4 Sub stream Parameters 2 Configure the parameters of the camera 3 Click Apply to save the settings ...

Page 68: ...t color icons Continuous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click ...

Page 69: ... Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 5 5 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule steps to schedule recor...

Page 70: ...igure 5 8 Draw the Schedule II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings ...

Page 71: ...e a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 9 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Ful...

Page 72: ...g 5 Select the channels which you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter 5 2 Configuring Recording Schedule ...

Page 73: ...s 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 12 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 13 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings ...

Page 74: ...ck to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 15 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter 5 2 Configuring Recording Schedule...

Page 75: ...and select a camera for the VCA settings Menu Camera VCA Figure 5 16 VCA Settings 2 Configure the detection rules for the line crossing detection or intrusion detection 3 Click the icon to configure the alarm linkage actions for the VCA events Select Trigger Channel tab and select one or more channels which will start to record when VCA alarm is triggered Click Apply to save the settings Figure 5 ...

Page 76: ...e manual record Using manual record you need to manually cancel the record The manual recording is prior to the scheduled recording Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 18 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual re...

Page 77: ...y Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 20 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedule setti...

Page 78: ...al 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 22 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant There should be at least another HDD which is in Read Write status 3...

Page 79: ...eo Recorder User Manual 78 Figure 5 23 Record Parameters 2 Check the checkbox of Redundant Record 3 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 80: ...Network Video Recorder User Manual 79 ...

Page 81: ...erface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 24 Normal Playback 3 During playback click the button to lock the current recording file In the multi channel playback mde clicking the button will lock all the record files related to the playback channels 4 You can click the button to pop up the file manageme...

Page 82: ...ick to change it to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 26 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results ...

Page 83: ...urn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figure 5 28 Unlocking Attention 5 10 2Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 29 HDD General 2 Click to edit the HDD you want to protect ...

Page 84: ...t save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 85: ...Network Video Recorder User Manual 84 Chapter 6 Playback ...

Page 86: ...el Step Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel Enter the Playback interface Right click a channel in live view mode and select Playback fro...

Page 87: ...se Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter Playback interface Menu Playback 2 Select the Normal Smart in the drop down list on the top left side 3 Select a camera in the camera list 4 Select a date in the calendar and click the button on the left toolbar to play the video file Figure 6 3 Playback C...

Page 88: ...Figure 6 4 Figure 6 4 Playback Interface Figure 6 5 Toolbar of Playback You can click the channel s to execute simultaneous playback of multiple channels The indicates the start end time of the recorded video files Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Item But...

Page 89: ...the fisheye expansion The playing speed of 256X is supported 6 1 3 Playing back by Smart Search Purpose The smart playback function provides an easy way to get through the less effective information When you select the smart playback mode the system will analyze the video containing the motion or VCA information mark it with green color and play it in the normal speed while the video without motio...

Page 90: ...o draw the mouse to set the detection area manually You can also click the button to set the full screen as the detection area Line Crossing Detection Select the button and click on the image to specify the start point and end point of the line Intrusion Detection Click the button and specify 4 points to set a quadrilateral region for intrusion detection Only one region can be set 7 Optional You c...

Page 91: ...pe e g alarm input motion detection and VCA Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select the major type to Alarm Input Motion or VCA as the event type We take playback by VCA as the example in the following instructions Figure 6 8 Event Search Interface 4 Select the minor type of VCA from the drop down list ...

Page 92: ...tton to play back the file Pre play and post play can be configured 8 Enter the Synch Playback interface to select the camera s for synchronous playback Figure 6 9 Synch Playback Interface 9 Enter the playback interface The toolbar in the bottom part of playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event You can click or button to select the previou...

Page 93: ...er 6 1 1 for the detailed information about searching and playback of the record files Figure 6 11 Interface of Playback by Time Click button to add default tag Click button to add customized tag and input tag name Max 64 tags can be added to a single video file 3 Tag management Click button to enter the File Management interface and click Tag to manage the tags You can check edit and delete tag s...

Page 94: ... interface Figure 6 13 Interface of Playback by Tag You can enter keyword in the textbox to search the tag on your command 3 Click button to play back the selected tag file You can click the Back button to back to the search interface Figure 6 14 Interface of Playback by Tag Pre play and post play can be configured You can click or button to select the previous or next tag Please refer to Table 6 ...

Page 95: ...1 Enter Log Information interface Menu Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs Set search time and type and click Search button Figure 6 15 System Log Search Interface 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up ...

Page 96: ... 1 7 Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust...

Page 97: ...ns Steps 1 Enter Playback interface Menu Playback 2 Select Sub periods from the drop down list in the upper left corner of the page to enter the Sub periods Playback interface 3 Select a date and start playing the video file 4 Select the Split screen Number from the dropdown list Up to 16 screens are configurable 07 05 2016 Tue 00 28 32 07 05 2016 Tue 08 07 37 07 05 2016 Tue 08 07 37 07 05 2016 Tu...

Page 98: ... Go to Playback interface If you choose playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame If you choose reverse playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use b...

Page 99: ...ayback The fast view is supported only in the 1X single camera playback mode 6 2 3 Digital Zoom Steps 1 Click the button on the playback control bar to enter Digital Zoom interface 2 You can zoom in the image to different proportions 1 to16X by moving the sliding bar from to You can also scroll the mouse wheel to control the zoom in out Figure 6 21 Draw Area for Digital Zoom 3 Right click the imag...

Page 100: ...eps 1 Enter the playback interface 2 Click on the toolbar to enter the file management interface Figure 6 22 File Management 3 You can view the saved video clip lock unlock the files and edit the tags which you added in the playback mode If required select the items and click Export All or Export to export the clips files tags to local storage device ...

Page 101: ...Network Video Recorder User Manual 100 Chapter 7 Backup ...

Page 102: ...ce Menu Export Normal 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The matched video files are displayed in Chart or List display mode Figure 7 1 Normal Video Search for Backup 4 Select video files or pictures from the Chart or List to export Click to play the record file if you want to check it Check the checkbox before the rec...

Page 103: ...ant to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 3 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up messa...

Page 104: ...s USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Select the event type to alarm input motion or VCA Figure 7 5 Event Search for Backup 4 Set search condition and click Search button to enter the search result interface The matched video files are displayed i...

Page 105: ...u may also select video clips in playback mode to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons or in the playback toolbar to start or stop clipping record file s 3 Click the to enter the file management interface Figure 7 7 Video...

Page 106: ...Network Video Recorder User Manual 105 7 Export the video clips in playback Please refer to step5 of Chapter 7 1 1 Backing up by Normal Video Search for details ...

Page 107: ...lick New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if you want to delete it Click Erase button if you want to erase the files from a re writable CD DVD Click Format button to format the backup device If the inserted storage device is not recognized Click the Refresh button Reconnect device Check for co...

Page 108: ...Network Video Recorder User Manual 107 Chapter 8 Alarm Settings ...

Page 109: ...sensitivity By default the motion detection is enabled and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface By default the feature of Dynamic Analysis for Motion is enabled When the motion detection triggered frame green for the moving targets in the motion detection area will be displayed on the live video 3 Click Trigger Channel ta...

Page 110: ...t time periods can be set within each day 3 Click Apply to save the settings Time periods shall not be repeated or overlapped Figure 8 3 Set Arming Schedule of Motion Detection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter 8 8 Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click...

Page 111: ...ion of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Optional Enable the one key disarming for local alarm input 1 Local 1 1 Check the checkbox of Enable One Key Disarming 2 Click the Settings button to enter the linkage action settings interface 3 Select the alarm linkage action s you want...

Page 112: ...ithin each day and click Apply to save the settings Time periods shall not be repeated or overlapped Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 6 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 8 Setting Alarm Response Actions 7 If necessary se...

Page 113: ...Alarm Input 8 If you want to set handling action of another alarm input repeat the above steps Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 114: ...ick button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Arming Schedule of Video Loss 4 Select Linka...

Page 115: ...dling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling acti...

Page 116: ...Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter 8 8 Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 117: ...he Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or A B A B Only the arrow on the B side shows when an object going across the configured line with both direction can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be detected B A Only the object crossing the configured line fr...

Page 118: ...Network Video Recorder User Manual 117 Figure 8 14 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings ...

Page 119: ... the defined detection area is longer than the set time the alarm will be triggered 2 Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The value of the sensitivity defines the size of the object which can trigger the alarm The higher the value is the more easily the detection alarm can be triggered 3 Percentage Range 1 100 Percentage defines the ratio of the in re...

Page 120: ...Network Video Recorder User Manual 119 Figure 8 16 Draw Area for Intrusion Detection 8 Click Apply to save the settings ...

Page 121: ... ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE power PoE Power Overload is only supported by DS 7600NI E1 4P DS 7600NI E2 8P and DS 7700NI E4 P series NVR Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Excepti...

Page 122: ...ation Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 18 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 19 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA and HDMITM monitor display in full screen the video image from the alarming ch...

Page 123: ...nfiguration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 5 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set ...

Page 124: ...teps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 22 Copy Settings of Alarm Output ...

Page 125: ...alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 23 Cle...

Page 126: ...Network Video Recorder User Manual 125 ...

Page 127: ...Network Video Recorder User Manual 126 Chapter 9 Network Settings ...

Page 128: ...Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server For the models which have the PoE or built in switch network interfaces including DS 7104NI E1 4P DS 7108NI E1 8P DS 7104NI E1 4P M and DS 7108NI E1 8P M series NVR the internal NIC IPv4 address should be configured for the ...

Page 129: ...age your connected NVR providing a convenient remote access to the surveillance system The Hik Connect can be enabled via operation on SADP software GUI and Web browser We introduce the operation steps on GUI in this section Steps 1 Enter the Network Settings interface Menu Configuration Network Platform Access Figure 9 2 Hik Connect Settings 2 Check Enable to activate the function The Service Ter...

Page 130: ...ik Connect is disabled by default The verification code is empty when the device leaves factory The verification code must contain 6 to 12 letters or numbers and is case sensitive Every time you enable Hik Connect the Service Terms interface pops up and you should check the checkbox before enabling it 3 Optional Check the checkbox of Custom and input the Server Address 4 Optional Check the checkbo...

Page 131: ...must install googleplay on your Android mobile phone to skip to the address successfully Figure 9 6 QR Code for Android Users 7 Please refer to the help file on the official website www hik connect com and the Hik Connect Mobile Client User Manual for adding the device to Hik Connect and more operation instructions After configuration you can access and manage the NVR by your mobile phone on which...

Page 132: ...nt DDNS types are selectable DynDNS PeanutHull NO IP DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 7 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 8 ...

Page 133: ... PC and copy the firmware into the corresponding directory of your PC Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NTP tab to enter the NTP Settings interface as shown in Figure 9 10 Figure 9 10 NTP Settings Interface 3 Check t...

Page 134: ... Management System software e g iVMS 4200 is installed and the Alarm Host Port must be the same as the alarm monitoring port configured in the software default port is 7200 Multicast IP The multicast can be configured to realize live view for more than the maximum number of cameras through network A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommended to u...

Page 135: ... Email settings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the P...

Page 136: ... Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Test Sends a test message to verify that the SMTP server can be reached 6 Click Apply button to save the Email settings 7 You can click Test button to tes...

Page 137: ... enter the port mapping interface Figure 9 16 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list OPTION 1 Auto If you select Auto the Port Mapping items are read only and the external ports are set by the router automatically Steps 1 Select Auto in the drop down list of Mapping Type 2 Click Apply button to save the settings 3 Y...

Page 138: ...t mapping Figure 9 19 UPnP Settings Finished Manual Manual Mapping If your router does not support the UPnPTM function perform the following steps to map the port manually in an easy way Before you start Make sure the router support the configuration of internal port and external port in the interface of Forwarding Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select th...

Page 139: ... Port with the external port value and other required contents Each item should be corresponding with the device port including server port http port RTSP port and https port Figure 9 21 Setting Virtual Server Item The above virtual server setting interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have any proble...

Page 140: ...Network Video Recorder User Manual 139 Figure 9 22 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 141: ...elay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be exported to USB flash disk SATA DVD R W and other local backup devices Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Netw...

Page 142: ...finish the packet export as shown in Figure 9 25 Figure 9 25 Packet Export Attention Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Step Click the Status button on the lower right corner of the page Figure 9 26 Network Status Checking ...

Page 143: ...the network parameters 9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab Figure 9 28 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive I...

Page 144: ...Network Video Recorder User Manual 143 Chapter 10 HDD Management ...

Page 145: ...HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 10 3 Confirm Initialization 4 Select the OK button to start initialization Figure 10 4 Status changes to Initializing 5 After th...

Page 146: ...Network Video Recorder User Manual 145 Figure 10 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 147: ...Network Video Recorder User Manual 146 ...

Page 148: ...the storage capacity in the text fields of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera menu as shown in Figure 10 7 Figure 10 7 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the checkbox of IP Camera to select all ca...

Page 149: ... T information list as shown in Figure 10 8 Figure 10 8 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox...

Page 150: ...Network Video Recorder User Manual 149 Figure 10 9 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 151: ... the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 10 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter 8 8 Setting Alarm Response Actions Figure 10 10 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 152: ...Network Video Recorder User Manual 151 Chapter 11 Camera Settings ...

Page 153: ...nu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the App...

Page 154: ...y mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding C...

Page 155: ...meters 3 Adjust the slider or click on the up down arrow to set the value of the brightness contrast or saturation 4 Select the Enable Rotate function to Clockwise 270 degrees or OFF When OFF is selected the image is restored to original 5 Select the Mirror Mode to Left Right Up Down Center or OFF When OFF is selected the image is restored to original The Rotate and Mirror functions must be suppor...

Page 156: ...Network Video Recorder User Manual 155 Chapter 12 NVR Management and Maintenance ...

Page 157: ... the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Figure 12 1 Device Information Interface ...

Page 158: ...n be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 12 2 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below ...

Page 159: ...button of each log or double click it to view its detailed information as shown in Figure 12 4 And you can also click the button to view the related video files if available Figure 12 4 Log Details 6 If you want to export the log files click the Export button on the Search Result interface to enter the Export menu as shown in Figure 12 5 ...

Page 160: ...of the log files to be exported Up to 9 formats are selectable 9 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to NVR before operating log export ...

Page 161: ...arameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 6 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the N...

Page 162: ... in Figure 12 7 Figure 12 7 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 12 5 2Upgrading by FTP Purpose Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and copy the firmware...

Page 163: ... FTP tab to enter the local upgrade interface as shown in Figure 12 8 Figure 12 8 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 164: ...ll parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status 3 Click the OK button to restore the default settings The device will reboot auto...

Page 165: ...Network Video Recorder User Manual 164 Chapter 13 Others ...

Page 166: ...rface 3 Configure the following settings Language The default language used is English Resolution Configure the VGA resolution and HDMI resolution respectively Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable Enable Wizard Enable disabl...

Page 167: ...er the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 168: ...name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output ...

Page 169: ...ce for the first time The Administrator has the permission to add and delete user and configure user parameters 13 4 1Adding a User Steps 1 Enter the User Management interface Menu Configuration User Figure 13 4 User Management Interface 2 Click the Add button to enter the Add User interface Figure 13 5 Add User Menu 3 Enter the information for new user including User Name Admin Password Password ...

Page 170: ...user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it ...

Page 171: ...nd the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Remote Shutdown Reboot Remotely shutting down or rebooting the NVR Camera Configuration Remote Live View Remotely...

Page 172: ...account 13 4 3Editing a User For the added user accounts you can edit the parameters Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be edited from the list as shown in Figure 13 8 3 Click the icon to enter the Edit User interface Figure 13 9 Edit User Operator Guest ...

Page 173: ...firm STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system res...

Page 174: ...r account When the admin password is changed you can re export the GUID file to the connected U flash disk for the future password resetting Please refer to Chapter 2 1 5Resetting Your Password for details 7 Click the OK button to save the settings and exit the menu 8 For the Operator or Guest user account you can also click the button on te user management interface to edit the permission ...

Page 175: ...he Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym for Network Time Protocol A protocol designed to synchronize the clocks of computers over a network NTSC Acronym for National Television Sys...

Page 176: ...ible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Guide for the HDD installation s...

Page 177: ...t the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connected with IP camera and NVR Steps 1 Verify the IP camera a...

Page 178: ...es can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons a Poor networ...

Page 179: ... 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performance tab ...

Page 180: ...nel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command...

Page 181: ...n is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process 0304901080124 ...

Page 182: ...Network Video Recorder User Manual 181 UD04606N ...

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