
A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm
Clearing Report
Fault Description:
The alarm clearing operation on the panel does not produce the alarm clearing report.
Solution:
In the absence of alarm, no report will be uploaded for arm clearing.
A.6 Mail Delivery Failure
A.6.1 Failed to Send Test Mail
Fault Description:
when configure the mail information, click "test inbox" and prompt test fails.
Solution:
Wrong configuration of mailbox parameters. Please edit the mailbox configuration information, as
shown in table 1/1.
A.6.2 Failed to Send Mail during Use
Fault Description:
Check the panel exception log. There is "mail sending failure".
Solution:
The mailbox server has restricted access. Please log in to the mailbox to see if the mailbox is
locked.
A.6.3 Failed to Send Mails to Gmail
Fault Description:
The receiver's mailbox is Gmail. Click "Test Inbox" and prompt test fails.
1. Google prevents users from accessing Gmail using apps/devices that do not meet their security
standards.
Solution:
Log in to the website (https://www.google.com/settings/security/lesssecureapps), and "start using
access of application not safe enough". The device can send mails normally.
2. Gmail does not remove CAPTCHA authentication.
AX Security Control Panel
96
Summary of Contents for AX DS-PWA32-H
Page 1: ...AX Security Control Panel...
Page 121: ...UD17056B...