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rDrive 6628TM

User Manual

1/10/18
Revision 1.0.1
HighPoint Technologies, Inc.

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Summary of Contents for rDrive 6628TM

Page 1: ...1 rDrive 6628TM User Manual 1 10 18 Revision 1 0 1 HighPoint Technologies Inc...

Page 2: ...C Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and i...

Page 3: ...talling the HighPoint rDrive Manager 11 Formatting the RAID Volumes 12 Section 3 Using the HighPoint rDrive Manager 14 How to Login to the rDrive Manager 14 Navigating the rDrive Manager 14 Overview T...

Page 4: ...lth Inspector SHI 33 Scheduler 34 How to Create a New Verify Task 34 Help 35 Section 4 Troubleshooting 36 Handling Critical Arrays 36 Rebuilding Stops Due to Bad Sectors 37 Critical Array Becomes Disa...

Page 5: ...epancies please contact your reseller or our Support Department via our Online Web Support Portal Product Information Product Information rDrive 6628TM Port Type Thunderbolt 3 Number of Ports 2 Interf...

Page 6: ...ion Hardware Overview Panel Layout Front View LED Indicators Disk Present Solid blue Disk Active LED Flashing blue Disk Failure LED Solid red Disk rebuilding identifying LED Flashing red Power LED Sol...

Page 7: ...t Mac system with a ThunderboltTM 2 port and ThunderboltTM 2 to ThunderboltTM 3 adapter Mac OS X 10 10 or later Enclosure Setup 1 Connect the rDrive 6628TM to the host system with the ThunderboltTM ca...

Page 8: ...latest driver software for the rDrive 6628T from our website http www highpoint tech com USA_new series rd6628tm download htm nav_bottom 2 Mount and enter the downloaded folder 3 Run the HighPointRR p...

Page 9: ...g Driver Installation 1 Select the Apple logo in the top left part of the screen 2 Select About this Mac 3 Select System Report 4 Select the Thunderbolt tab on the left 5 Check that RocketStor 6628T i...

Page 10: ...ect the PCI tab on the left 7 Check that the RocketRAID 840A SATA Controller is present 8 Afterwards check that rDrive 01 will be installed on the screen rDrive 01 is configured as Raid 5 and its read...

Page 11: ...es from http www highpoint tech com USA_new series rs6628t download htm 2 Mount and enter the downloaded folder 3 Run the HighPointRSWebGUI pkg package 4 Follow the on screen installation instructions...

Page 12: ...formatted by the operating system Format the volume when you have finished the following procedures 1 Set up the Enclosure 2 Set up the RAID Controller 3 Installed Drivers 4 Create an Array For Mac us...

Page 13: ...ption near the top 4 Type in the name you want to use for your RAID array and select the format and scheme Then select Erase 5 After the erase process is complete select Done 6 Your RAID array is now...

Page 14: ...Navigating the rDrive Manager The rDrive Manager allows you to do several key things Create and remove arrays Monitor disk health Update firmware and BIOS Change enclosure settings Troubleshoot faulty...

Page 15: ...which controller you want to manage if you have multiple HighPoint controllers connected Enclosure Properties Model the model name of the controller Disk Installed number of drives seen by the contro...

Page 16: ...rays so that the user has free disks to create another array The delete function can be found in the Advanced Config tab Quick Config Quick Config is the easiest and quickest way to configure RAID arr...

Page 17: ...onfig 1 Choose the Raid level you would like Refer to Table 2 RAID Reference Level P 38 2 Select the disk type a New disk is used for disk with no data on them b Used disk is used for disks already ha...

Page 18: ...18 3 Click create on the bottom 4 Next you will need to format the RAID Volume Please check page 11 for more information Advanced Config...

Page 19: ...19 The Advanced Config tab has the following functions Create Array Spare Pool Logical Device Rescan Beeper Mute Creating Array...

Page 20: ...ring this time the array will be accessible but the initialization process will take much longer to complete Note Initializing takes a significant amount of time approximately 2 hours per one TB Fully...

Page 21: ...ed by the smallest disk For example consider the following You have 3 drives connected to the enclosure The first drive is 6 TB the second is 4 TB and the third drive is 2 TB After creating a RAID lev...

Page 22: ...ss by reducing the time an array is in the critical status Logical Device The Logical device including your RAID arrays and the individual disks your system detects Logical Device Information Arrays y...

Page 23: ...disks can be safely removed from the RAID controller o To detect the disk again you can wait for the system to detect the disk or you can turn the power off and on for a quicker solution Verify verifi...

Page 24: ...the Verify Disk option Once the array status changes to critical the faulty disk will be taken offline and you can either Reinsert the same disk Insert new disk Reinserting the same disk should trigg...

Page 25: ...ble Rebuilding will not trigger since the RAID array does not have enough parity data to rebuild Your options in Maintenance are Delete it will delete all the data in the disk in the array Unplug take...

Page 26: ...different RAID level to Migrate For example if you want to change a RAID 0 array you will need to select a different RAID level such as RAID 5 or 6 b Select the same RAID level to Expand For example i...

Page 27: ...ange the status to migrating Physical Device Information Location which controller and port the drive is located in Model model number of the drive connected Capacity total capacity of the drive Max F...

Page 28: ...abling write cache will speed up write operations Max Free space on the disk that is not configured in an array Status Normal Disabled Critical status of the disk Serial Number serial number of the ph...

Page 29: ...update the BIOS Firmware Email Notification Setting up the event notification via SMTP Email server You can instruct the controller to send an email out to the recipients of your choosing when certain...

Page 30: ...ge Setting the password box will become blank Add Recipient You can add multiple email addresses as receivers of a notice 1 Type the email of the recipient in the E mail text box 2 Type the name of th...

Page 31: ...password confirm it and then click Submit Note if you are locked out of the rDrive Manager and do not remember your password do the following Mac We recommend uninstalling rDrive Manager then reinstal...

Page 32: ...g process will ignore bad disk sectors and continue rebuilding until completion When the rebuild is finished the data may be accessible but may also be inconsistent due to any bad sectors that were ig...

Page 33: ...ion errors Error Hardware related problems Hard disk failure Broken errors Memory failure Storage Health Inspector SHI SHI outputs information collected using SMART Self Monitoring Analysis and Report...

Page 34: ...drop down 3 Click SHI 4 Click Schedule a task 5 Select the array you want to schedule the verify task 6 Type the name in Task Name entry box 7 Choose how you want to schedule 8 One time verify task o...

Page 35: ...gister your product or post an online support ticket The Configuration Record feature simplifies the process of gathering system and configuration information when submitting a technical support inqui...

Page 36: ...closure b Refer to the rDrive Manager Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk a The array will rebuild automatically if your auto rebuild setting is enabled an...

Page 37: ...ed Faulty Disk If this is the case you may have removed the wrong disk When you remove the wrong disk from a critical array the array status may become disabled Data is inaccessible for disabled array...

Page 38: ...sk requires rebuilding Disabled The icon represents a disabled array meaning more than one disk failed and the array is no longer accessible Initializing The array is initializing The two types of ini...

Page 39: ...removed or experienced failure and user needs to reinsert disk or add a new disk Rebuilding The array is currently rebuilding Verifying The array is performing a data consistency check Array status w...

Page 40: ...tabase and application servers which need performance and data protection RAID 5 Disk Striping with Rotating parity 3 67 87 High read performance and medium write performance with data protection with...

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