Aruba Instant AP | Troubleshooting Guide
12
Airwave
:Not Set Up
Aruba Central Server :
Aruba Central
:Not Set Up
Managed Via
:Local
Check the Uplink of the AP
The broadcast of SetMeUp SSID is disabled if the AP does not have an active uplink connection.
Run the
show uplink status
command to the view the state of uplink connections of the AP. If the state of
the active uplink connection is
DOWN
, resolve the issue with the AP uplink.
The sample below displays information of the uplink connection of the AP, generated by the
show uplink
status
command:
(Instant AP)# show uplink status
Uplink preemption
:enable
Uplink preemption interval
:600
Uplink enforce
:none
Ethernet uplink eth0
:DHCP
Uplink Table
------------
Type
State Priority In Use
----
----- -------- ------
eth0
DOWN 0
Yes
Wifi-sta INIT 6
No
3G/4G
INIT 7
No
Internet failover
:disable
Max allowed test packet loss
:10
Secs between test packets
:30
VPN failover timeout (secs)
:180
Internet check timeout (secs)
:10
ICMP pkt sent
:0
ICMP pkt lost
:0
Continuous pkt lost
:0
VPN down time
:0
AP1X type:NONE
Certification type:NONE
Validate server:NONE
Connect to the SSID Using a Different Client Device
In certain scenarios, the Windows client is unable to access
instant.arubanetworks.com
despite the AP
getting the IP address, netmask, and gateway IP address from the DHCP server. This is a limitation identified
with certain versions of Windows. In such a scenario, connect to the SetMeUp SSID using a client running
macOS or a different version of Windows.
Member AP Fails to Provision in an Instant Cluster
When an Instant AP is plugged into a network with an existing Instant cluster, the AP advertises itself as a
member to the conductor AP and joins the cluster. However in certain scenarios the AP might fail to join the
conductor AP and remain unprovisioned.
The following procedure describes how to troubleshoot issues, if the member AP fails to join the cluster:
1.
Check if Auto Join is Enabled on the Conductor AP
2.