hesotec electrify eSat r20, Installation And Operating Instruction

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Troubleshooting 20
5 Troubleshooting
With the purchase of your eSat charging station, you have chosen a robust and compact
design with maximum safety in operation and reliable charging for your electric and hybrid
vehicle. With intelligent control, the eSat detects a fault and stops the operation immediately.
Should a malfunction occur in the application, you will be informed via the LED indicator. In
the following chapters, you will learn which troubleshooting procedures can be performed.
5.1 Troubleshooting
In this chapter, you will learn which actions you, as the user of the eSat charging station, can
carry out independently.
Disorder Possible Cause Troubleshooting
The LED indicator of the
eSat charging station does
not light up. The Residual Current Device
(R.C.D.) has tripped. Check in the subdivision of
the house, if all fuses are
switched on.
The charging process can
not be started. • The charging cable is not
properly connected to the
vehicle or to the charging
station.
• Charging is not permitted
by the vehicle.
• Check the plug connection
on the vehicle or at the
charging station.
• Start charging via the
vehicle (see vehicle
operating manual).
The charging plug can not be
disconnected from the charg-
ing station. The unlocking of the locking
mechanism does not work. • Place the RFID card again
on the card reader.
• Try to finish the charging
process on the vehicle.
• Disconnect the power of
the charging station.