Hermstedt WebShuttle II Page 10 Manual Download

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System requirements

1.3

System requirements

You need the following components to use

WebShuttle II

• A computer with Windows 98, Windows Me, Windows 2000, or

Windows XP running.

• A free USB port at the computer or on a USB hub.

• An ISDN S

line in reach of the computer.

You can also use your

WebShuttle II

with a Macintosh. Please see

the Macintosh User’s Guide for requirements and additional informa-
tion. You’ll find it on the WebShuttle II CD-ROM.

Summary of Contents for WebShuttle II

Page 1: ...WebShuttle II ...

Page 2: ...he software or the accompanying documenta tion even if the possibility of such damages may have been brought to their attention The developers do not assume any responsibility for any bugs or defects in the software This restriction of liability extends also to their distributors and retailers Trademarks and registered trademarks are acknowledged They remain the exclusive property of their owners ...

Page 3: ...WebShuttle II User s Guide ...

Page 4: ......

Page 5: ...Internet through a service provider 25 3 2 1 Configuring your computer 25 3 2 2 Connecting and disconnecting 29 3 3 Internet and more 29 3 3 1 Using Internet applications 29 3 3 2 Sending and receiving faxes 29 Chapter 4 Reference 4 1 ISDN SYSTEM MANAGER 33 4 1 1 Concept 33 4 1 2 General Information 34 4 1 3 Adapter Settings 35 4 1 4 MSN Settings 36 4 1 5 CAPI MSN Settings 37 4 1 6 COM Port Settin...

Page 6: ...ls 48 Appendix A 1 Troubleshooting tips 51 A 1 1 Make sure WEBSHUTTLE II is connected correctly 51 A 1 2 Make sure WEBSHUTTLE II and your ISDN line are working 51 A 1 3 Check the connection to your Internet provider 52 A 1 4 I m having problems sending or receiving faxes 52 A 1 5 Technical support and software updates 52 A 2 Technical Specifications 53 ...

Page 7: ...Chapter 1 Int roduction ...

Page 8: ......

Page 9: ...TLE II shows you different ways to access the Internet A detailed reference section can be found in the fourth chapter of this user s guide Every dialogue box menu and window is listed with its features and how to use them The appendix contains tips for solving problems and the technical specifications of the WebShuttle II The WebShuttle II CD also contains the software for using WebShuttle II wit...

Page 10: ...dows 98 Windows Me Windows 2000 or Windows XP running A free USB port at the computer or on a USB hub An ISDN S0 line in reach of the computer You can also use your WebShuttle II with a Macintosh Please see the Macintosh User s Guide for requirements and additional informa tion You ll find it on the WebShuttle II CD ROM ...

Page 11: ...Chapter 2 Instal l ation ...

Page 12: ......

Page 13: ...yellow light at the front of the WebShuttle II will now light up 2 Put one plug of the ISDN cable into the ISDN port of the WEBSHUTTLE II 3 Plug the other end of this cable into your ISDN wall outlet Now WebShuttle II is connected to your computer You should pro ceed with the next section and perform the installation of the necessary software 2 2 Installing the software for Windows 2000 and XP In ...

Page 14: ... your CD ROM drive and wait a few seconds until the CD ROM is mounted If for any reason you like to install the drivers manually You find them in the directory D English Win2000 respective D English WinXP Replace D with the drive letter of your CD ROM drive 4 Click Next The wizard now copies the necessary driver files to your hard disk ...

Page 15: ...s is an additional security feature which is not necessary when installing from a manufacturer s CD ROM 5 Click Yes The installation process commences and the driver components are stored at the appropriate places This may last some seconds Now you are taken through the basic ISDN configuration of the WebShuttle II The proposed D channel protocol European ISDN DSS1 should fit almost every installa...

Page 16: ...pts incoming calls You may not choose an arbitrary number but one of the numbers you received from your telecommunications company 7 Click Next 8 Click Finish The installation is done and your computer it is ready for using the WebShuttle II to connect via ISDN to online services If the ISDN wall outlet is connected an orange coloured light inside the ISDN ...

Page 17: ...king The following steps show you this process in detail Your screen shows the first dialogue of the Hardware Wizard 1 Insert the WebShuttle II CD into your CD ROM drive and wait a few seconds until the CD ROM is mounted 2 Select Automatic search for a better driver and click Next If for any reason you like to install the drivers manually You find them in the directory D English Win98 respective D...

Page 18: ... you are taken through the basic ISDN configuration of the WebShuttle II The proposed Automatic protocol detection should fit almost every installation 3 Click Next Multisubscriber Numbers MSN allow you to specify at which phone number the ISDN adapter accepts incoming calls You may not choose an arbitrary number but one of the numbers you received from your telephone company ...

Page 19: ...ts pulsing 2 4 The first connection Everything is set up for your WebShuttle II s first connection Hermstedt has set up a number which allows you to test whether your installation of the WebShuttle II has been successful Establishing a connection to the Hermstedt test site 1 Open Dial Up Networking inside My Computer 2 Open Make New Connection If you open Dial Up Networking the first time Windows ...

Page 20: ...wing window is shown 3 Enter a name i e Hermstedt Testsite 4 Use the pop up to select the device Hermstedt WAN Line1 5 Click Next 6 Enter the area code 621 the phone number 750070 and choose the country code for Germany 49 7 Click Next ...

Page 21: ...Installation 15 8 Click Finish The Dial In Network window should now show an icon of the new connection you have just created 9 Open Hermstedt Testsite ...

Page 22: ...ation busy is shown everything is set up correctly but Hermstedt s server is busy Please try again later Please remember to use the correct country code for Germany when dialing If you are dialing from the UK remember to dial 000 and not 00 to access a data line at the exchange If a connection was not established please see section Troubleshooting tips on page 51 11 Open My Connection again 12 Cli...

Page 23: ...Chapter 3 U si ng WEBSHUTTLE II ...

Page 24: ......

Page 25: ...e an Internet account yet Before you can dial into the Internet you ll need an account with some online service or Internet service provider ISP Usually you ll need to register with the service or provider and sign a contract Which Internet service provider should I select Which of the many services and providers best fits your need cannot be answered easily You decision might be based on a number...

Page 26: ...re WebShuttle II and your computer to access the Internet through America Online or AOL for short To access the Internet as well as AOL s own services you use the AOL software You find it on the AOL CD ROM 3 1 1 Setting up a COM port Despite the fact that the WebShuttle II is an ISDN adapter you have to configure it as a modem to make the AOL software work with it The connection is made via ISDN a...

Page 27: ...e AOL CD ROM After installing the software you ll need to restart your computer You ll find a folder AOL on you hard disk 2 Launch AOL by double clicking it After a few moments the following Welcome window is shown 3 If the shown settings are ok click Yes otherwise No You created a virtual COM port COM3 using the X 75 standard protocol This port was recognized automatically by the AOL soft ware an...

Page 28: ...here whether you have to use a prefix for getting an out side line A comma after the digit tells the modem to wait for a small amount of time Some PBX devices need this kind of setting 5 Click OK Here you can specify the COM port to use The speed selected is irrelevant all connections will be made at the full ISDN speed of ...

Page 29: ...he default Hayes compatible will do 6 Click OK An info screen is shown 7 Click Continue Another screenful of information in preparation of the logon pro cess 8 Click OK The following screenshot is from the UK version of the AOL soft ware Depending on your local AOL software it will look differ ent ...

Page 30: ...rough AOL Choose your local access number or the local area code which automatically defines an access number 9 Click OK Your choice is evaluated and the complete access number which will be dialed is shown 10 Click Sign on to AOL ...

Page 31: ...u no longer want to use AOL or the Internet you should discon nect to save any further connections charges In AOL choose Sign Off from the Go To menu or quit AOL 3 2 Accessing the Internet through a service provider To be able to access the Internet through your provider successfully you ll need to configure your computer accordingly 3 2 1 Configuring your computer To configure your computer for a...

Page 32: ...Up Networking the first time Windows auto matically opens Make New Connection for you 3 Enter a name i e My Internet Access 4 Use the pop up to select the device HermstedtWAN Line1 5 Click Next 6 Enter the area code and the phone number your ISP had given you and choose the appropriate country code ...

Page 33: ...Using WEBSHUTTLE II 27 7 Click Next 8 Click Finish The Dial Up Networking window should now show an icon of the new connection you have just created ...

Page 34: ...cally On the other hand everybody else who has access to your computer can get into the Internet using your account and at your cost 10 Click Connect Some seconds later you will see the message Connection estab lished Now you can launch your favourite web browser applica tion and start surfing the Internet If you encounter an error message please check User name Pass word and Phone number Addition...

Page 35: ...ng to your online service or Internet provider Besides WWW there are a lot of other services you can access through the internet such as FTP News e mail IRC and so on To use these services you ll need to configure your computer or install additional software Which other Internet services are available to you also depends on your online service or Internet provider Please refer to the online help o...

Page 36: ...30 Internet and more Additionally you may enter the number MSN the fax software should answer to ...

Page 37: ...Chapter 4 Ref eren ce ...

Page 38: ......

Page 39: ...he left The content of each page on the right The buttons at the bottom The layout and the size of the program window is static and can not be changed Clicking a topic of the overview list on the left shows its details on the page to the right You may switch between pages at your will the changes are remembered until you try to close the window or click one of the buttons at the bottom Clicking th...

Page 40: ...er on a deep technical level We recommend to use this button only on request of a Hermstedt support specialist Save Settings Clicking this button saves all configuration data stored inside the ISDN System Manager to a simple text file This file may then send to technical support engineers for further investigation DUN Phonebook Your Windows system contains a phone book which stores informa tion fo...

Page 41: ...hannel protocol used automatically In this case please choose the entry for the country you re in If you are in Europe choose Euro ISDN EDSS 1 If you are in any other country please select the country you re in If your country is not listed please select Euro ISDN EDSS 1 Caller ID The caller ID is the phone number which is shown to the remote site as your calling number The same way you are able t...

Page 42: ...ition to the nec essary driver software of the operating system This firmware may be upgraded using this button The content of a file from the software installation is copied into an internal memory chip This upgrade is a special action and should be done on demand only During the update you must not unplug the USB cable of a WebShuttle II The device may get damaged Its two LEDs are blinking rapid...

Page 43: ... in the list and click Delete To change an entry select it in the list make all desired changes and finally click Replace 4 1 5 CAPI MSN Settings From all assigned MSN subaddress combinations of an ISDN adapter you may elect some for accepting calls of CAPI based software You can choose each single adapter from the topmost list and then change its configuration Select a MSN of the left list and cl...

Page 44: ...computer a virtual Communications Port exists only in software and allows you to establish connections over ISDN Using virtual Communications Ports you can work with conventional software like terminal emulators fax software or the software of an on line service with ISDN even if these programs cannot use CAPI The Hermstedt software provides these programs the notion of a modem connected through a...

Page 45: ...outgoing calls in Adapter Settings the num ber entered there will be used Adding deleting or changing a virtual Communications Port Before you can use a virtual Communications Port you ll need to add it and possibly make some settings Usually you ll add one port per application you plan to use For example if you plan to use both a ter minal emulator and a fax software you ll add two ports For addi...

Page 46: ...protocol to be used with Remote Access Services Usually HDLC the default is correct Activate Callbumping When this function is activated you can stay connected to the Internet using both channels whilst still being reachable by phone If you receive a call whilst connected to the Internet using both chan nels one channel is released for the incoming call If you want to make a phone call whilst conn...

Page 47: ...box and click Add To remove an entry select the entry in the list and click Delete To change an entry select it in the list make the desired change and finally click Replace 4 1 9 Access Control Settings This page controls default settings for all types of connections You may decide to accept and or reject calls at all These settings override all settings done on the special pages dedicated to eac...

Page 48: ...s limi tations are overridden and all incoming calls are accepted Logging Here you may select the kind of messages to be included into the log ging file 4 1 10 Adapter Specific Settings This page allows to be more specific regarding the options of the pre vious page If the on off switches of the previous page do not apply to your situation you can use this settings to define the behavior of each a...

Page 49: ...g 4 2 1 Getting into the Internet or an Intranet Windows 98 Me WebShuttle II can be used with Windows Dial Up Networking to connect to the Internet or an Intranet Simply create a new connection using Create New Connection in Dial Up Networking and choose one of the HermstedtWAN Lines Section 3 2 on page 25 shows the few necessary steps in detail If your Internet Service Provider supports multilink...

Page 50: ...help in Windows 4 2 2 Getting into the Internet or an Intranet Windows 2000 WebShuttle II can be used with Windows 2000 Network and Dial up Connection to connect to the Internet or an Intranet Simply create a new connection using Make New Connection in Network and Dial up Connection and choose the offered connections If your Internet Service Provider supports multilink connections you can use both...

Page 51: ...llbumping option described in Activate Callbumping on page 40 Additional information about Dial up and multilink connections can be found using the online help in Windows 4 2 3 Getting into the Internet or an Intranet Windows XP WebShuttle II can be used with Windows XP Network Connections to connect to the Internet or an Intranet Simply create a new connec tion using Create New Connection in Netw...

Page 52: ... multilink connections you can use both lines of the WebShuttle II This doubles your band width and cuts downloading time to half This is configured in the Properties window of the connection Check both ISDN channels as connection and let all devices call the same number ...

Page 53: ...hed automatically by Windows When you do not need the Internet access any longer you should cut the connection to avoid unnecessary charges Disconnecting can be done by these ways Open the connection Windows 98 Me Dial Up Networking Windows 2000 Network and Dial up Connection Windows XP Network Connections and click Disconnect Click the small Dial Up Networking icon in the task bar and choose Disc...

Page 54: ...ttle II has two LEDs informing you of the current state of your WebShuttle II Inside the ISDN port is an orange coloured LED at the other side a yellow LED The yellow LED is lit WebShuttle II has just been connected properly to the computer The yellow LED is lit and the orange coloured LED is pulsing WebShuttle II is ready to be used There is currently no active con nection The yellow and the oran...

Page 55: ...Appendix Tr oubles hootin g tips Sp ecif ications ...

Page 56: ......

Page 57: ...uld first make sure that WebShuttle II and your ISDN line are working properly and that you can make connections Follow the instructions in section The first connection auf Seite 13 If you have established the connection to the test server successfully your WebShuttle II and your ISDN line are working properly If you receive status messages like Busy please try to connect again in a few minutes If...

Page 58: ...ems sending or receiving faxes I neither can send nor receive faxes Check that the fax software is configured correctly for the virtual com munication port of your WebShuttle II If you have connected your WebShuttle II to an internal S0 port of a PBX you ll probably need to dial a 0 or 9 as a prefix to get an out side line Also in the fax software settings you might need to change the Detect optio...

Page 59: ... Simply use the parameters below A 2 Technical Specifications Hermstedt WWW Server http www hermstedt com Hermstedt Support Server Phone number 49 621 750070 User name WebShuttle password Guest Web Browser ftp ftp hermstedt de FTP program Server ftp hermstedt de User name ftp anonymous or WebShuttle Password Guest Interfaces USB cable ISDN S0 RJ45 Protocols PPP MLP FTP TCP IP EDSS1 Dimensions 108 ...

Page 60: ......

Page 61: ...Index ...

Page 62: ......

Page 63: ...35 39 CAPI 37 CAPI MSN Settings 37 COM Port Settings 38 COM Port 39 Connecting WebShuttle II 7 D Channel Protocol 35 Default Protocol 39 Default settings 42 Dial Up Networking 11 34 41 DUN Phonebook 34 Enable Access Control 42 Euro ISDN EDSS 1 35 fax sending and receiving 29 firmware 36 First connection 13 FTP 29 General Information 34 HDLC 40 HermstedtWAN 26 ...

Page 64: ...nals 48 Logging 42 Mac OS 3 Macintosh 3 Make New Connection 13 26 MSN 35 37 41 MSN Settings 36 MSN Number 39 multilink 43 45 NDIS Settings 40 Packing list 3 PBX 36 PPP user name 25 Remote Access Services 41 Save Settings 34 Solving problems 3 Subaddress 36 Technical Specifications 3 Technical support 34 Trace Application 34 USB cable 7 USB hub 7 User name 25 ...

Page 65: ...Index Virtual Communications Ports 38 Windows 2000 7 44 Windows 98 11 43 Windows Me 11 43 Windows XP 7 45 WWW 29 ...

Page 66: ...HERMSTEDT Communication Products ...

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