Hercules Rob Family F360, Translation Of The Original Operating Instructions, Page: 36 / 101

MY21H01 - 32_1.0_30.07.2020
36
Operation
6.3 Error message
6.3.1 Display
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description Method of resolution
410 One or more display
buttons are blocked

Check whether buttons are
jammed because dirt has
accumulated between them,
for example.

Clean buttons if necessary.
414 Control panel connection
problem
 Contact specialist dealer.
Have ports and connections
checked.
418 One or more buttons on
the control panel are
blocked

Check whether buttons are
jammed because dirt has
accumulated between them,
for example.

Clean buttons if necessary.
419 Configuration error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
422 Battery connection
problem
 Have ports and connections
checked.
423 Battery connection
problem

Have ports and connections
checked.
424 Communication error with
components
communicating with one
another
 Have ports and connections
checked.
426 Internal time-out error It is not possible to display or
adjust the tyre size in the basic
settings menu in this error status.
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
430 Display battery flat

Recharge display battery
(while in its mount or using
USB port).
431 Software version error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
440 Battery internal error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
450 Internal software error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
460 Error in USB port
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
Table 36: List of display screen error messages
490 Internal display error  Have display checked.
500 Battery internal error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
502 Fault in the lighting
1
Check the light and its
cabling.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
503 Speed sensor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
504 Speed signal manipulation
detected
 Check position of spike
magnets and re-adjust if
necessary.
 Check for manipulation.
 Assistance from drive has
been reduced.
503 Speed sensor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
510 Internal sensor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
511 Battery internal error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
530 Battery error
1
Switch off system.
2
Remove the battery.
3
Re-insert battery.
4
Re-start electric drive
system.
5
Contact your specialist
dealer if the problem
persists.
531 Configuration error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
540 Temperature error
The pedelec is outside the
permitted temperature
range.
1
Switch off the system to cool
the motor and battery down
or warm them to the
permitted temperature
range.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
550 An inadmissible electrical
load has been detected
1
Remove consumer.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 36: List of display screen error messages