Model EPC-2, EPC-3 & EPC-4
Problem
Cause
Correction
Product not
• Heat value of shelf not high enough
• Set higher heat value in controls
holding
temperature
• Product not hot when placed in
• Place prepackaged hot food in
cabinet
cabinet
With power switch
• Open Circuit
• Check to see that unit is plugged in.
on, unit is
completely
• Check breaker or fuse at supply
inoperative
box
(NO POWER)
Shelf won’t heat
• Shelf not plugged into receptacle
• Check that the shelf plug is firmly
properly
pushed into receptacle, in the
interior of the cabinet
807
4-1
SECTION 4. TROUBLESHOOTING
4-1. TROUBLESHOOTING GUIDE
4-2. ERROR CODES
DISPLAY
CAUSE
PANEL BOARD CORRECTION
“E04”
Control board
Turn unit off and back on; if display shows “E04”,
overheating
the control board is getting too hot;
make sure unit is not
overheating
“E41”
Memory scrambled
Turn unit off and back on; if “E41” still shows on display,
have PC board intitialized; if “E41” persists replace the
control board
“E06”
Air temperature too hot
Turn switch to OFF position, then turn switch back to ON;
probe open if display shows “E06”, the temperature probe
should be checked
Controsl set CE=y
Unit does not have a temperature probe and the controls must
in Special Program Mode
be set to CE=n, in Special Program Mode
