6
T51002 E
InstallatIon, servIce and troubleshootIng Procedures
NOTICE: When welding to or on the axle, take
every caution to prevent bearing
damage. When grounding welding
equipment to axle, prevent current
from passing through the wheel
bearings.
A
connection that places a wheel
bearing between the ground cable
connection and the weld area can
damage the bearing by electric
arcing.
CONTACT HENDRICKSON
Contact Hendrickson Trailer Technical Services for
technical assistance as needed. To do so, several
options are available, however, some preparation is
recommended.
Prior to contacting Technical Services, gather
the following applicable information about your
Hendrickson suspension:
• Suspension ID Tag information (Refer to
ID Guide
, page 2 for tag
location and details):
– Suspension model number
– Suspension serial number
– Approximate number of suspension miles.
• Vehicle VIN number. Refer to trailer OEM manual for
VIN plate location.
– Trailer Type (van, reefer, flat bed, etc...)
– Manufacturer
– VIN (vehicle identification number)
– In-service date
1
• If applicable, description of the system problem,
part number and/or part description of the reported
non-functioning part.
– Date of failure
– Where applicable: location of problem on
suspension / trailer; e.g., road side, front axle,
rear axle, curb side rear, etc
– Symptoms-
»
Systems, components or function effected by
failure.
»
When does failure occur?
»
How often do they occur?
»
Etc...
• What troubleshooting and/or measurements have
been performed?
1
If the in-service date is unknown or not available, the vehicle date of
manufacture can be substituted.
• What service data literature do you have or need?
• Digital photos of suspension and damaged areas.
• Special application approval documentation
(if applicable).
For Hendrickson Trailer Technical Services, use the
following e-mail address:
PHONE
Contact Hendrickson directly in the United States or in
Canada at 866-RIDEAIR (743-3247). From the menu,
select:
•
Technical Services
/Warranty.
Other choices include:
•
Aftermarket Sales
for replacement parts
information and ordering.
•
Original Equipment Sales
for parts inquires and
ordering for trailer manufacturers.
lITERATURE
If you suspect your version of this or any other
Hendrickson manual is not “Up-to-Date”, the most
current version is free online at:
www.hendrickson-intl.com/literature/
Available Hendrickson documentation can be viewed
or downloaded from this site.
Other relative literature may include:
NAME
DESCRIPTION
Comprehensive Warranty Statement (US and
Canada)
TIREMAAX
®
Parts List
TIREMAAX CP Installation, Service and
Troubleshooting Procedures (applies to TIREMAAX
CP systems purchased prior to April 2012)
TIREMAAX
®
CP & PRO Installation Poster
TIREMAAX
®
Manual Tire Check Decal
Table 1:
Relative literature
