Hella APS-R, Installation And Configuration Manual

Page: 49 / 65

7 Cleaning, maintenance and troubleshooting
7.1 Cleaning
Special tool: n Lint-free cloth
n Commonly available neutral cleaners
diluted with water
Optimal counting accuracy can be achieved only if the view of the
cameras is not obstructed.
1. Check the cover plate or outside housing for dirt, scratches
and stickers at regular intervals.
NOTICE!
Reduced transparency by cleaning with solvents
Solvents can reduce the transparency of the lens
cover plate.
– Do not use cleaning agents containing solvents
(such as gasoline, acetone, petroleum and turpen-
tine)
2. Clean the cover plate or the housing if necessary.
7.2 Maintenance
The device does not require any preventive maintenance.
7.3 Troubleshooting
Fault description Cause Remedy
Device has no con-
nection to the master
system
Power supply
interrupted
Check power supply.
Wrong or defec-
tive wiring
n Check Ethernet cabling.
n Check status LED of Ethernet switch.
n Check status LED of the device after connecting with
power. LED red on starting up for approx. 25 sec, off for
approx. 15 sec, LED green for approx. 3 sec and then off.
Incorrectly config-
ured network
router
n Check DHCP settings (if device uses DHCP).
n Check DNS settings.
n Check firewall settings.
Unknown (after
reboot)
Factory reset.
Optical Self Diagnosis
(OSD) status error
status: Covered Check the optics condition.
n Is there damage to the optics.
n Are the optics covered e.g with stickers.
n Is the camera view unobstructed.
status: Too dark Weak illumination.
Illuminate the scenery with at least 7 lx.
Cleaning, maintenance and troubleshooting
Troubleshooting
09.06.2017 49
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