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Electronic self-diagnostic system 

When the bicycle is functioning normally, the red LED that is situated by the controller is 

lit continually.  In the case of an electronic malfunction, the controller comes programmed 

with diagnostic capabilities to determine where the fault lies.  The red LED will emit a 

series of blinks, count them and refer to the table below for its explanation and solutions.

Troubleshooting

No. of

blinks

Explanation

Solution

2

brake lever cut off in

contact

check brake lever spring, brake levers should return to position

 (applicable with electric cut-off levers)

3

4

5

6

7

8

9

10

11

12

brake lever cut off in

contact

first make sure the throttle switch is on.  Then check wiring connection, 

inspect for damage to the battery level gauge disconnect and reconnect 

brake wire connections in the battery gauge.

throttle not in position

check if throttle spring is faulty

throttle failure

check throttle connections or replace

low voltage

recharge battery or loose battery cable connection

excessively high voltage

measure battery voltage, contact your Hebb dealer

sensor fault

check battery, power cables or replace controller

motor incompatibility

contact your Hebb dealer

overheat, thermostat 

activated

contact your Hebb dealer

thermostat failure

allow to cool, reboot system

amps control / controller 

failure

replace controller

power failure

replace controller

No light

Summary of Contents for ElectroCruiser

Page 1: ...8 454 4322 or 903 521 2543 WARNING Wear a helmet and safety equipment An unprotected head is highly susceptible to injury even from the slightest contact but wearing a helmet that meets CPSC or CE safety testing standards may help prevent injury HEBB E BIKES ElectroGlide ElectroCruiser OWNER S MANUAL ...

Page 2: ...Thank You 2 Warranty 3 Regulations and Technical data 4 Parts Identification 5 Unpacking 6 Battery Charging and Care 7 Assembly 9 Using your Hebb Electric Bike 14 Maintenance 18 Troubleshooting 19 Contact us 20 ...

Page 3: ...headwinds Under normal cruising conditions 16 mph the motor draws about 5 amps at 140 watts with 3 foot pounds torque and has an efficiency of about 80 Its electric consumption is about 1 0 kwH for 62 miles even less energy than the food you would consume riding by leg power alone Making it by far the most efficient vehicle ever made While the Hebb pledge to quality means our components are high v...

Page 4: ...as purchased How the warranty does not apply When the bicycle is used negligently or has damage resulting from a traffic accident Normal wear and tear Poor maintenance or modifications that no longer comply with regulations or original specifications Damage due to external causes The bicycle is used for rental The battery pack is used incorrectly or damaged This also applies to improper charging C...

Page 5: ...tions of normal bicycles Legal requirements concerning insurance and other regulations of your bicycle may differ in certain municipalities and states so be sure to check the regulations where you live Weight 59 63 pounds Depends on model and size Motor 350W electric brushless motor with planetary reduction gears Battery Pack Lithium polymer with battery management circuit 37V 10 Ah weight 7 pound...

Page 6: ...y 28 Saddle flip catch 29 Saddle 30 Seat post 31 Seat post clamp quick fix 32 Headstem 33 Handle grip Throttle 34 Brake levers 35 Gear shifter 36 Battery level gauge 37 Handlebars 8 H E B B 1 Brake cables 2 Front LED light 3 Fenders 4 Disc Brakes 5 Rims 6 Spokes 13g 7 Hub motor 8 Reflectors 9 Tires 26 x 1 95 10 Suspension front fork 11 Motor wire casing 12 Bearing race 13 Frame 14 Pedals 15 Chain ...

Page 7: ...ton staples Remove the packing material around the bike and stand the bike on a clean flat surface Be sure to keep any small part packages that come with the bike In addition to the bicycle you will receive An accessory box containing the following 1 Pair of pedals 1 Battery charger and cord 2 30 Amp fuses 4 Hex keys 2mm 4mm 5mm 6 mm 1 Hebb owner s manual 1 Shimano gear and brakes manual 1 Cateye ...

Page 8: ...gain The charging status light should quickly return from amber to green when the battery is fully charged CHARGER WITH NO SWITCH AND ONE LIGHT 1 Connect the charger to the AC outlet The light will be RED 2 Connect the charger to the battery The light will change to YELLOW 3 When the charge is complete the LED light will change to GREEN CARING FOR YOUR BATTERY VERY IMPORTANT INSTRUCTIONS 1 It will...

Page 9: ...harged and will extend the life of the battery Leaving the battery in a discharged state for long periods of time will cause permanent damage USING THE BATTERY EXENDING THE LIFE OF YOUR BATTERY 1 Assist the bike as much as possible especially on steep hills If the battery level gauge light goes into RED for extended periods of time on steep hills this may damage the battery 2 Try to avoid fully di...

Page 10: ...marked L and R for left and right respectively Screw in clockwise for the R pedal and counter clockwise for L Tighten both with a wrench firmly but not excessively as the crank threads are made of aluminum alloy 2 Align the handlebar assembly perpendicular to the front fork Tighten using the 6mm wrench 3 Turn the handlebar to the desired angle and tighten using the 4mm wrench ...

Page 11: ...Assembly 10 4 If necessary adjust left and right brake levers and tighten using 5mm wrench 5 If needed adjust and tighten the battery meter with slotted head screwdriver ...

Page 12: ...ystem If you wish to change to miles do the following a Remove the Cateye Computer from the bike by pressing on the lever below the computer and sliding out the computer b Press the front button and using a pencil or pen press the gray button on the back ...

Page 13: ...r will blink Press the front button until the correct hour appears e Press the gray button on the back and minutes will blink Press the front button until the correct minutes are displayed Press the gray button on the back and the time is set f Put the computer back on the bike Note The computer always displays speed and can display time of day maximum speed trip distance and odometer in the lower...

Page 14: ... station or tire store Only use a manual tire pump 8 Using the hex wrenches check all the connections for the pedal supports and disk brake connections 9 If you wish to change the angle of the front stem you can adjust it by loosening the adjustment screw with a 5mm wrench and re tighten after adjustment 13 ...

Page 15: ...is will help keep the brakes from squeaking Periodically check the tension of the screws holding the brake disk to the motor If you have questions on adjustment or use of brakes we recommend you contact your local bike shop or call 888 454 4322 Battery Note Make sure the battery is fully charged before the first use Insert key into keyhole and turn the key counter clockwise while pressing in so th...

Page 16: ...conditions such as fog night heavy rain and snow Keep your lights on in such conditions g Familiarize yourself with the usage of the bike and how to maintain it Inspect Before every ride make a quick inspection of your bike s mechanical and electronic features Be safe not sorry Frame and fork Visually check for damage do not ride if bent or fractured Wheels and tires Check for missing or damaged s...

Page 17: ...u use the motor are all factors in how far you will get on a charge You can always choose to ride your bicycle as an ordinary bicycle Battery level gauge When riding a fully charged bicycle the battery level gauge shows green Powerful acceleration or uphill riding causes the battery voltage to drop and may bring the level gauge to amber or even red in the cases of very steep hills As you continue ...

Page 18: ...pring loaded catch and elastic strap If you plan to carry luggage on the rear make sure everything is securely fastened and clear from the rear wheel There are many useful accessories that can be fitted on the rear rack from panniers to child seats Do however take note that the load limit is 55 lbs Maintaining your bicycle ensures you ll get the most out of every ride and out of the entire life of...

Page 19: ... tire we recommend that you get a bike dealer to repair the tire You can always of course carry out the repairs on your own As there are no electronic components on the rear wheel follow standard procedures as with normal bicycles with internal gears Read the Shimano gear manual provided for more instructions As the front wheel contains the hub motor there are additional steps in the case you requ...

Page 20: ...6 7 8 9 10 11 12 brake lever cut off in contact first make sure the throttle switch is on Then check wiring connection inspect for damage to the battery level gauge disconnect and reconnect brake wire connections in the battery gauge throttle not in position check if throttle spring is faulty throttle failure check throttle connections or replace low voltage recharge battery or loose battery cable...

Page 21: ...ring the controller haphazard signals might appear We ve designed the Hebb E Bike to repel water as much as possible encapsulating circuit boards with silicone resins and connections with silicone grease Serial Numbers Record the serial numbers found on your motor frame controller charger and battery here for reference Motor s no Charger s no Controller s no Battery serial no Frame no Proof of pur...

Page 22: ...here We also like to get to know and thank each of our customers If you have any comments or suggestions ideas a project to discuss or simply would like to share your e bike experiences and photos with us please contact us at the address or email below Hebb E Bikes 4114 Pinecreek Dr Tyler TX 75707 USA Bill Hebb Hebbebikes com www hebbebikes com ph 888 454 4322 or 903 521 2543 Contact Us ...

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