10
1-800-221-2099 • HearingHelp.com
If your hearing aid is:
WHISTLING (FEEDBACK)
1
Your Apollo-E600 may briefly whistle when a hand, hat or other
object is near it or when inserting and removing.
2
Turn the volume down, it may be set too high (pg. 8).
3
Check that your eartip is inserted correctly (pg. 7).
4
Try a different size eartip (pg. 6) or call customer service for
other options.
5
Verify that the tubing is attached correctly and is in good condition.
If the tubing is damaged, it should be replaced (pg. 5).
1
Charge your Apollo-E600 hearing aid (pg. 4).
2
Clean your Apollo-E600, microphone ports, and
eartip (pg. 9).
3
If your Apollo-E600 goes dead periodically, but comes on
after several hours of rest, the problem may be a build-up of
humidity. Try storing it in a DryAid dehumidifier when not in use.
TROUBLESHOOTING
YOUR
APOLLO
-
E600
If your hearing aid is:
WEAK, DISTORTED, DEAD
If your Apollo-E600 requires service, send it to:
Hearing Help Express • PO Box 586 • DeKalb, IL 60115-0586
SERVICE
1
Call 1-800-221-2099 for authorization before returning your
hearing aid for repair.
2
Enclose a note with your name, address, phone number and a
description of what is wrong with your device.
3
Pack your device securely in a sturdy box. Do not mail your
hearing aid in an envelope, it could be destroyed during
shipment. We recommend insured mail for your protection.
