Valve Assembly Check
Fig. 1
1. Verify the gas control knob is in the "ON" position
(Fig. 1)
2. Verify the ON/OFF manual rocker switch is in the "OFF" position
Battery Check
1. Verify that both batteries are good - Test with a multi meter
-The Voltage range for each battery is 1.6v - 1.4v
- Batteries should be changed annually
Remote Receiver Wiring Check
(F
ireplace will not turn ON
)
1. Move the switch on the receiver to the "ON" position
(Fig. 1)
Fireplace turns "ON"
- Action: reprogram the remote and receiver.
Fireplace does not turn "ON"
- Action: Verify the wiring is correct
2. Verify the Thermopile is generating at least 200 MV
Action: Replace Thermopile if less than 200MV
Action: Replace receiver
Fig. 2
Security Code Check
1. Move switch on the receiver to the "REMOTE" position
(Fig. 2)
2. Push the "LEARN" button (
an audible beep will be heard
)
NO audible beep is heard
- Plug in receiver, verify 120v to the
junction box (outlet)
-Wait 2 minutes and try steps 1 and 2 again - If still no audible
beep Action: Replace receiver
3. When the receiver "beeps" press the "MODE" button on the
remote and the fireplace will turn "ON"
NO, the fireplace does not turn "ON"
-Wait 2 minutes and try steps 1 and 2 again - If the fireplace does not turn on
Action: Replace transmitter
Thermopile Check
(
For standing pilot fireplaces
)
1. With the burner "ON" the Thermopile Millivolts must be greater than 200
-Action: Replace Thermopile if MV is less than 200
HTI-16-003
TRANSMITTER WALL HOLDER
HTI-14-003
BATTERIES-TRANSMITTER
HTI-13-003
RECEIVER
HTI-12-003-HNG TRANSMITTER -
HEAT-N-GLO
HTI-12-003-HTL TRANSMITTER -
HEATILATOR
HTI-11-003
HARDWARE PACKAGE
RC-SMART-HNG & RC-SMART-HTL
Replacement Parts
Remote Trouble Shooting Guide
Models: RC-SMART-HNG & RC-SMART-HTL
*The remote must be reprogrammed if a power outage has occurred or the batteries have been replaced
*Max operational distance is 20 Feet
