USER
GUIDE
HE4 Series
SNAKE 3 Series
SA2 Series
THE
BRITISH
ACOUSTIC
SPECIALISTS
Page 1: ...USER GUIDE HE4Series SNAKE3Series SA2Series THE BRITISH ACOUSTIC SPECIALISTS ...
Page 2: ...p feedback The battery is the only user serviceable part and the most likely reason for any system failure See section on battery life Do ALWAYS use good quality good condition leads of no more than 10m 30 on HE4 Snake 3 active systems with powered pre amp or 2m 3m 6 9 on HE4 Passive pickups Use only metal bodied jack plugs and preferably Braided Cable Alternatively use Lapped Screened cable with ...
Page 3: ... boxes since these are ineffective and can cause rhythmic load discharge noises and can degrade the tone Do Not Do not try to modify or repair any Headway product yourself Not only will you negate the guarantee you will almost certainly fail or make matters worse Do Not Subject any HEADWAY product to prolonged or direct sunlight high humidity or dramatic variations or extremes in temperature ...
Page 4: ... the battery on a meter and definitely change it if reading below 8v Snake3 Range SA2 The above battery life is extended by adding approximately 50 of above HE4 battery life Purchase batteries from reputable suppliers in sealed packaging with Use by dates years ahead Where regular multiple weekly use with long plug in times we suggest changing alkali battery once a month or Lithium every 3 months ...
Page 5: ...ins and or Bass Amplifiers EQ We suggest starting from centred tone EQ controls or with more drastic EQ devices switched off unless you need them and can use them effectively If you have use of a Graphic Equaliser Parametric Equaliser EQ Sweep or Notch Filter body boom and handling noise and likely low feedback can be reduced without cutting bottom end solidity by cutting below 80 Hz for acoustic ...
Page 6: ...nals are not distorted and socket body is not inserted too deeply in end block Check the jack plug is not out of spec and not too long by pulling out slightly and checking for signal Check leads and other connecting devices e g Am plifier Pre Amps and Effects Units On SA2 turn up volume control centre tone controls push in mini jack plugs for input and output and check battery holder inserted corr...
Page 7: ...een tip and earth Check Earth has not been disconnected in mains power plug connections Change cable signal path to mixer amplifier to avoid earth loops or try earth lift switch e g as offered on HEADWAY EDB 1 Pre amplifier Turn off phantom power to Pickup system unless wired to accept it at correct voltage Take Passive Di Box out of chain of devices Use mains filters and surge filters on all main...
Page 8: ...n speakers away from instrument top Re EQ or use Notch Filter to reduce the tonal frequencies feeding back see EDB 1 Pre Amp Use soundhole plug in instrument to allow 3dB 5dB extra level before feedback or put foam inside Use heavy backdrops opened drapes soft furnishings or bring in audiences to reduce sound reflection problems Reduce gain and consider playing harder Turn down off any superfluous...
Page 9: ... effectively and will take holes out of the sound spectrum PROBLEM PREVENTION Refrain from using instrument and mains amplification immediately when even minor shocks are detected and seek professional advice Have all mains gear regularly serviced every 2 3 years by accredited electronics engineers Avoid venues with suspect damp wires or cables or where sparks are visible Do Not use any electrical...
Page 10: ...udget brand electronic gear as it must typically be made with compromises such as on component cost noise design reparability and available spares To a large extent you get what you pay for SERVICING RETURNS REPAIR All HEADWAY product servicing and repairs should be carried out by HEADWAY MUSIC AUDIO LIMITED All returns must be sent prepaid and sender should be prepared to insure against loss or a...
Page 11: ... pre owned returning to UK country of origin for service repair Code 8518 10 40 00 VAT Tax No GB 924 7711 16 Not for re sale Value for customs 25 00 Before contacting HEADWAY or returning products refer to the Troubleshooting Problem Prevention sections Always Include a note inside package with full description of fault issue and return address telephone number email address and your Tax Number if...
Page 12: ...or low temperatures or due to wet conditions or the abuse or mishandling HEADWAY MUSIC AUDIO LIMITED recommends against leaving it s products for long periods in vehicles during extreme weather conditions HEADWAY MUSIC AUDIO LIMITED retains the right to make such determination according to its own inspection CONSEQUENTIAL LOSS HEADWAY MUSIC AUDIO LIMITED will not be re sponsible for consequential ...
Page 13: ...t persons ignorance of the instruction manual or due to that persons ignorance of best practices in the use of mains powered products HEADWAY MUSIC AUDIO LIMITED retains the right to make such any determinations according to its own assessment GUARANTEE WARRANTY HE4 Guarantee is valid for up to but no longer than 5 years Snake3 SA2 Guarantee is valid for up to but no longer than 12 Months Guarante...
Page 14: ...ability WHAT IS NOT COVERED Shipping related handling or customs clearance tax duty charges will NOT be covered under this guarantee Physical damage and cosmetic blemishes Electrical electronic or audio problems will NOT be covered under this guarantee if caused by electronic or electrical misuse or general vandalism Modifications or non authorised repair to product whether attempted or actual Dam...
Page 15: ...ued by third party companies Validate your Guarantee Online at www headwaymusicaudio com PLEASE DISPLAY HEADWAY STICKERS HEADWAY MUSIC AUDIO LIMITED WALNUT TREE WORKSHOPS ST THOMAS STREET DEDDINGTON OXFORDSHIRE 0X15 0SY UNITED KINGDOM Co Reg No 5685289 VAT Tax Ref GB 924 7711 16 ...
Page 16: ...re than just a Pre Amp Amp Pro Pro Audio Quality Audio Quality 5 Band Interactive EQ 5 Band Interactive EQ Phantom Power Phantom Power Tuneable Notch Filter Tuneable Notch Filter 3 Way Range Control for 3 Way Range Control for Violin Mandolin Cello Guitar Bass Violin Mandolin Cello Guitar Bass Available from our website and selected stockists ...
