Serene Innovations, Inc.
13421 Pumice Street
Norwalk, Ca. 90650
(562) 407-5400
www.sereneinnovations.com
Warranty Service Information
Trouble Shooting
If you encounter any diffi culties, please check the following before calling our Customer Care
Department for assistance.
The phone does not ring or rings very soft when there is an incoming call
– check and make
sure the ringer volume switch on the side of the phone is set to HI or MED. If this switch is set to LO,
the phone rings very soft.
No Dial Tone –
Check and make sure all the phone cords are connected properly and securely.
1.
Make sure the phone wall outlet is working properly by trying the phone with another phone wall
2.
outlet.
If there is still no dial tone, there may be a problem with your phone line and you need to contact
3.
your telephone company.
If there is dial tone on another telephone in your house, there may be a problem with this phone
4.
and contact our Customer Care Department for assistance.
Your HD Phone comes with one-year limited warranty. We warrant during this warranty period, from
the date of purchase, to the original consumer, the HD Phone to be free from defects in materials and
workmanship under intended home use. In the event that HD Phone fails to function properly within
one year of original purchase due to defects in materials or workmanship, return the unit (freight
prepaid) with proof of purchase (sales receipt or packing slip, no exceptions) to Serene Innovations.
Serene Innovations will either repair or replace the unit (with a refurbished unit or unit of equal
condition) and return it to you (using UPS/USPS ground shipping) at no cost to you if the unit is
returned within 30 days of purchase. If the unit is returned after 30days of purchase but within the
warranty period, there will be a warranty handling charge of $9.95 for each return.
This warranty does not apply to any product that has been accidentally damaged, abused, misused or
negligent, used on electrical frequency or voltage other than marked on product and/or described in
manual. Defects or errors caused by unauthorized alterations, repairs, and/or tampering are also not
covered by this warranty.
This Warranty gives you specifi c legal rights, and you may also have other legal rights that vary from
states to states.
If a defect covered by this warranty should occur, promptly contact a Customer Care Representative
by phone or log onto www.sereneinnovations.com to obtain a Return Authorization Number (RAN)
and shipping instructions before shipping the product to us. Any shipment without a RAN will not
Inserting Photos In Memory Buttons
Warranty Service Information Continued
FCC Compliance
Cut your photos using the template provided as a guide. Lift the transparent cover of the
memory button and insert the photo. Replace the cover when fi nished.
Copyright © 2007 Serene Innovations, Inc. All rights reserved. 03-07
!
Operating Guide
Model HD-40P
Amplifi ed Photo
Speakerphone
1
2
3
FCC Compliance Continued
Operating Environment for Home or Offi ce Use
Notice: This equipment has been tested and found to comply with the limits of a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation, if this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifi cation: Any modifi cation not expressly approved by the manufacturer
of this device could void the user’s authority to operate the device.
NOTICE: The Industry Canada label identifi es certifi ed equipment. This certifi cation means that the
equipment meets telecommunications network protective, operational and safety requirements
as prescribed in the appropriate Terminal Equipment Technical Requirements document(s).
The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certifi ed equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect
the equipment. Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in rural areas.
The Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulation.
Cet appareil numberique de la Class B respecte toures les exigencies
du Reglement sur le materiel brouilleur du Canada.
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspections authority, or electrician, as appropriate. The REN for this amplifi ed
telephone as stated on the IC regulatory label located on the bottom of the product is REN # 0.9B
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Serene Innovations, Inc.
13421 Pumice Street Norwalk, Ca. 90650
(562) 407-5400
This equipment complies with Part 68 of the FCC Rules. On the equipment is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN) for
this equipment. If requested; this information must be provided to your telephone company.
This equipment uses the following Universal Service Order Codes (“USOC”) jacks: RJ-11. Connection
to the telephone network should be made by using standard modular telephone jack type RJ11.
The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your telephone number is called. In most, but not all areas,
the sum of the RENs of all devices connected to one line should not exceed fi ve (5.0). To be certain
of the number of devices you may connect to your line, as determined by the REN, you should
contact your local telephone company to determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they will notify you
in advance. But if advance notice is not practical, you will be notifi ed as soon as
possible. You will be informed of your right to fi le a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the proper functioning of your equipment. If they do, you will be notifi ed
in advance to give you an opportunity to maintain uninterrupted telephone service.
In the event this equipment should fail to operate properly, disconnect the unit from
the telephone line. Try using another FCC approved telephone in the same telephone
jack. If the trouble persists, call the telephone company repair service bureau.
If the trouble does not persist and appears to be with this unit, disconnect the unit from the
telephone line and discontinue use of the unit until it is repaired. For repair or warranty information,
please contact Serene Innovations, Inc. at 562- 407 5400. Please note that the telephone
company may ask that you disconnect this equipment from the telephone network until the
problem has been corrected or until you’re sure that the equipment is not malfunctioning.
There are no user serviceable parts in this equipment.
This equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs. Contact the state
public utility commission, public service commission for information.
If your home has specialty wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualifi ed installer.
This equipment is hearing aid compatible.
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
be accepted and will be returned to you at your expense. Any authorized returned product must be
accompanied with proof of purchase and a brief explanation of the problem.
For out of warranty repaired and service, please contact our Customer Care Department for directions.
