www.haze
base
.com
17
English
12. Warranty conditions
For the fog machine base•low•pro hazebase guarantee is:
1. Free of charge, subject to the following conditions (No. 2 - 6) we will repair any defect or fault in the unit if it
is caused by a proven factory fault and has been advised immediately after appearance and within 24 month
of delivery to the end user. Insignificant deviations of the regular production quality does not guarantee repla-
cement rights, nor do faults or defects caused by water, by generally abnormal environment conditions or force
majeure.
2. Guarantee Service will be done in the following way: Faulty parts will be repaired or replaced (our chioce)
with correct parts. Faulty units have to be brought to us or our service centres or to be sent to us or our service
centres at customer‘s expenses. The invoice and/or receipt showing the purchase date and the serial number
has to come with the faulty unit, otherwise this will not be guarantee service. Replaced parts become
our property.
3. The customer looses all rights for guarantee services, if any repairs or adjustments are not done to the units
by unauthorized persons and/or if spare parts are used which are nor approved by us. The right of guarantee
service is also lost if fluids other than Original hazebase fluids have been used or if units are sent to us with
full fluid bottles. Also non compliance with the instructions in this manual or mistakes by incorrect handling/
treating of the machine will lead to a loss of guarantee and also any faults and damages caused by undue force.
4. Certain parts of the machine are „consumable parts” and are not covered by the warranty.
5. Guarantee services do not cause an extension of the guarantee time or the start of a new guarantee time.
The warranty for replaced parts ends with the guarantee time of the whole unit.
6. If a defect/fault can not be repaired by us in a satisfactory time, we will, within 6 months
after sale of the unit, on choice of the customer, either:
• replace the whole unit for free or
•
refund the lesser value or
• take back the whole unit and refund the purchase price, but not more than the usual
market price at the time of the refund.
7. Further claims, especially for damages, losses etc. outside the unit are excluded. Other guarantee regula-
tions may be valid outside Germany. Please check with your dealer!
If you should send the unit for service, do not forget to remove any liquid from the fluid bottle.
