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Constellation™
November 2003
12-8
Customer Service & Warranty Information
Repair Telephone and Fax Numbers
U.S.A. and Canada
Repair Service Locations
Our customer service representatives will ask you to ship your defective units
after the RMA is given to you in one of the following locations:
Technical Support
Technical Assistance Center (TAC)
If you are experiencing a traffic-affecting or traffic-threatening situation,
technical assistance is available 24 hours a day, 7 days a week, including
holidays. If you call the Technical Assistance Center during nonbusiness hours,
a Product Support Engineer will return your call within 30 minutes.
Please provide the following information when you call.
•
Your name, company, and telephone number
•
Equipment type
•
Detailed description of the problem
Inside Canada
Worldwide
Tel:
1-800-465-4654, Option 1
(+1)
514-421-8333, Option 1
Fax:
(+1)
514-421-3555
Inside the U.S.A.
Tel:
1-800-227-8332, Option 1
Harris MCD Division (U.S.A.)
5727 Farinon Drive
San Antonio, TX 78249, USA
Phone: 1-800-227-8332 or
210-561-7420
Fax: 210-561-7421
Harris MCD Division (Canada)
3 Hotel-de-Ville
Dollard-des-Ormeaux, Quebec
Canada H9B 3G4
Phone: 1-800-465-4654 or
514-421-8333
Fax: 514-421-3555
Telex: 05-821893
Summary of Contents for Constellation
Page 1: ...Point to Point Digital Radio Constellation Installation Maintenance...
Page 2: ......
Page 4: ...Constellation November 2003...
Page 18: ...Constellation November 2003 xii List of Figures...
Page 24: ...Constellation November 2003 xviii Preface...
Page 26: ...Constellation November 2003 xx Preface...
Page 96: ...Constellation November 2003 4 12 Loopback Testing...
Page 110: ...Constellation November 2003 5 14 Configuring the Constellation Radio...
Page 134: ...Constellation November 2003 7 14 SNMP Based Network Management...
Page 210: ...Constellation November 2003 11 36 Field Replaceable Units...
Page 238: ...Constellation November 2003 A 16 Wiring Specifications...
Page 260: ...Constellation November 2003 C 10 Hardware Compatibility Tables...
Page 276: ...Constellation November 2003 Glossary 6...
Page 291: ......