Harmony Folding Adjustable Base, Assembly And Operation Manual

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13
Troubleshooting
TROUBLE SOLUTION
There is no feature of the base that can be
activated. Remote control illuminates

Reset the electronic components by
unplugging your base for 30 seconds. Re-
plug it into the power outlet.

Ensure the surge protection or the power
outlet is working. Test it by plugging in
another working electronic appliance.

The unworked power outlet may be led by
the tripped electrical circuit breaker.
Check the box of electrical service breaker.

Re-pair the remote control (see Wireless
pairing operation).
Remote control does not illuminate

Replace batteries in the remote control.

Install 3 AAA batteries correctly.
The base cannot return to the flat position.  Ensure the base is not obstructed. Remove
the obstruction.

Ensure there is a sufficient space between
the wall or headboard and the edge of the
mattress. The insufficient space may
obstruct the movement of the base.
Excessive noise of massage function. 
Place carpet pieces or soft material
beneath each leg of the base.

If headboard is equipped ensure the
hardware of the headboard brackets are
tightened firmly.

Ensure the base stands clear of walls,
nightstands or other objects.
Minor interference with lifts functions. 
Replace batteries in remote control if
necessary.

Ensure you’re operating within 10% duty
cycle (see Restrictions of your adjustable
base).
 Press the adjust buttons squarely and
accurately.

Control box may be subject to the common
radio frequency from other devices.
Reprogram the remote control and the
control box on a different radio frequency
if necessary (see Wireless pairing
operation).
USB ports do not charge electronic
gadgets. 
Try another well-working USB cable.

Unplug all USB cables for 10 minutes to
reset and try it again.