Harmonic ELECTRA VS, User Manual, Page: 453 / 604

Chapter 5 ’Troubleshooting’ — Frequently Asked Questions
Electra VS - Version 05.10 453
User Manual - Rev. A
Frequently Asked Questions
Why cannot I instantiate my job

whereas there is space on the Electra VS?
Perform the following verifications:
 Check the coherence messages: there might be an explanation why
you cannot instantiate the job.

Check that there is no license restriction. You may have reached the
maximum number of jobs you are authorized to instantiate.
 Check that the job is properly configured. If in a TS audio video
extractor item you have set an HD 1080i video when the source is
actually an SD video, the system will nevertheless allocate resources
for an HD video. The system will this be underused.
 Check that there is no Ethernet "link down" alarms. Indeed, if the job
is using a LAN for which the interface is disconnected, then the job will
not be instantiated.
I do not see my workflow in the list

when I want to create a job. Why?
Your workflow is probably non-instantiable. This might be because the
workflow contains no source. For instance, an encoding workflow in
which the input is not linked is not instantiable.
I cannot create a workflow. Why?
This is probably because you are not authorized to do so. If you have an
administrator account, you can modify the user account settings (refer to
section
’Setup/User Accounts’ on page 178). Otherwise, contact your
administrator.
I cannot create a job. Why?
This is probably because you are not authorized to do so. If you have an
administrator account, you can modify the user account settings (refer to
section
’Setup/User Accounts’ on page 178). Otherwise, contact your
administrator.