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Owner information and troubleshooting
Owner information
Thank you for purchasing a Pinnacle™ Stairlift from Harmar. This is the most trouble-free stairlift on the
market today. It is our hope this lift will provide the independence you want in your day-to-day life.
Date purchased: _____________________________________________________________
Lift serial number: ___________________________________________________________
If warranty work or service is needed, your dealer will need the data above to receive factory information
or order parts for this lift.
Troubleshooting
• If your lift does not operate, diagnose the problem by observing the LED indicator light on the armrest
and listening to the beeps emitted:
• A green light indicates the lift is in operating mode and may be moved in either direction.
• An amber light indicates the lift is touching an obstruction and may be operated only in the direction
away from the obstruction.
• A fl ashing amber light, accompanied by an intermittent beep for 30 seconds indicates the lift has been
stopped away from the charge station. This repeats every 5 minutes until the lift is returned to the
charge station. It is recommended that the lift be immediately moved to a charge station (located at
either end of the rail).
• A red light indicates a problem that may require a service call. If the light remains red after attempting
to reset the lift by turning it “OFF” and then “ON” again, please contact your local dealer or Harmar and
describe the problem. A local technician will need to be contacted to repair the problem if it cannot be
repaired over the phone.
Pinnacle E
TROUBLESHOOTING
