14
ERA 500 Hybrid IP Safety and Installation Manual
Service and maintenance
Warning! Read “Safety Information” on page 4 before servicing the ERA 500 Hybrid IP.
To maintain the fixture’s IP rating it is necessary to vacuum test the fixture using the vacuum tester
and instructions that are available from Martin every time a cover has been removed. Failure to carry
out this test may leave the fixture unprotected against the entry of water and dirt.
Disconnect the fixture from AC mains power and allow to cool for at least 60 minutes before
handling. Do not stare into the light output. Do not view the light output from less than 19.2 m
(63 ft.). Be prepared for the fixture to light and move suddenly when connected to power.
The ERA 500 Hybrid IP contains components that are accessible and live at high voltage while the
fixture is connected to power and that can remain under tension for up to five minutes after power is
disconnected.
Only qualified technicians are permitted to service the fixture as described in this manual. Any
service operation not described in this manual or in the fixture’s User Guide must be referred to an
authorized Martin service agent.
Important! Excessive dust, smoke fluid, and particle buildup degrades performance, causes
overheating and will damage the fixture. Damage caused by inadequate cleaning or maintenance is
not covered by the product warranty.
If you need to have the fixture powered on during service, you can disable pan and tilt by pressing
the MENU and ENTER buttons on the control panel together immediately after you have applied
power to the fixture and keeping them pressed for a few seconds. A ‘SERV’ message will appear in
the display. To re-enable pan and tilt, shut down and reapply power to the fixture, allowing it to boot
as normal.
The user must clean the ERA 500 Hybrid IP periodically to maintain optimum performance and cooling. The
user may replace and adjust the lamp following the instructions in this chapter. The user may also upload
firmware (fixture software) to the fixture via the DMX data input connector using the Martin Companion
Cable USB/DMX interface (see “Related Items” on page 26) and the Martin Companion software suite
available for download free of charge from the Martin website at www.martin.com. All other service
operations on the ERA 500 Hybrid IP must be carried out by Martin, its approved service agents, or trained
and qualified personnel who are using the official Martin service documentation for the ERA 500 Hybrid IP.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional Global
Service organization and its approved agents, giving owners access to Martin’s expertise and product
knowledge in a partnership that will ensure the highest level of performance throughout the product’s
lifetime. Please contact your Martin supplier for details.
It is Martin policy to apply the strictest possible calibration procedures and use the best quality materials
available to ensure optimum performance and the longest possible component lifetimes. However, optical
components are subject to wear and tear over the life of the product, resulting in gradual changes in color
over many thousands of hours of use. The extent of wear and tear depends heavily on operating conditions
and environment, so it is impossible to specify precisely whether and to what extent performance will be
affected. However, you may eventually need to replace optical components if their characteristics are
affected by wear and tear after an extended period of use and if you require fixtures to perform within very
precise optical and color parameters.
Managing humidity
Because the ERA 500 Hybrid IP is a sealed unit, humidity inside the fixture must be monitored and
managed. A small amount of condensation is normal under certain environmental conditions. It will very
gradually disappear as humidity is purged from the fixture by the pressure relief valves. If excessive
condensation appears, or if the
INFORMATION
→
HUMIDITY
menu indicates that humidity in the base and
head is much higher than 50%, carry out the procedure described in “Dehumidifying the fixture” on page 15.
If excessive condensation persists despite correct dehumidification, or if there is any pooling of water inside
the fixture, stop using the fixture and contact Martin Service. A cover or seal may be damaged and the
fixture must be inspected and any faults remedied.
