Harman AMX N2424A Series Quick Start Manual Download Page 1

QUICK START GUIDE

 N2424A 4K 

Keyboard and Mouse Decoder

Overview

The SVSI NMX-DEC-N2424A Decoder features keyboard and mouse 

extension over IP, output scaling, serial, balanced audio, HDMI video 

connection, and Power-over-Ethernet (PoE+). 
The N2424A Decoder accepts HD over IP streams and converts them back to 

synchronized audio and video to allow any video source to any display.      

Basic Installation Guidelines

Establishing Connection

N2424A devices are shipped with 

DHCP

 as their default IP mode. The IP 

address is assigned automatically based on the network DHCP server.  If no 

DHCP server is found, the unit will use 

Auto IP

 mode instead (with a default 

IP address of 169.254.xxx.xxx).
Before using your N2424A unit, it must be configured using the free N-Able 

device management software. However, you will not be able to configure 

units until they are in the same subnet as the host computer. The sample 

steps below show how the required changes (to the host computer’s IP 

settings) are made in a Windows environment. 
Steps for IP address configuration (for Windows 8):
1.

From the 

Control Panel > Network and Internet 

dialog box, select 

Network and Sharing Center

.

2.

Select 

Change adapter settings

.

3.

Select the wired interface connected to your AV network.

4.

Click the 

Properties

 button.

5.

Scroll down in the list to the 

Internet Protocol Version 4 (TCP/IPv4)

 

option. Highlight it and click the 

Properties

 button.

6.

Enable the 

Use the following IP address

 option, and enter the static IP 

address

 provided to you by your network administrator

.

NOTE: If the computer does not need Internet access, you can simply enter a 

unique 169.254.xxx.xxx IP address with a 255.255.0.0 Subnet mask. Please 

contact your network administrator if you are unsure of how to configure the 

existing interface. If the computer has a statically-assigned IP address, click 

on the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx 

address with a subnet of 255.255.0.0.

Steps for auto discovering devices on the network:
1.

Use the host computer to download and install the latest version of N-

Able:

PC version - 

http://www.amx.com/products/N-ABLE-PC.asp

 

Mac version - 

http://www.amx.com/products/N-ABLE-MAC.asp

2.

Attach your N2424A unit(s) to the layer-3 network switch.

3.

Disable the wireless adapter on your computer (it must be hard-wired 

to the switch).

4.

Connect the host computer to the layer-3 network switch.

5.

Open the N-Able application. 

If all devices do not appear automatically, click the 

Auto

 

Discover

 button on 

the 

Unit

 

Management

 tab. This issues a broadcast command that will 

discover all units even if they are not in the same IP subnet. 

Logging in Using N-Able Software

Once the host IP address is configured properly, you can view all discovered 

units using the N-Able software. Access the N2424A units from the following 

tabs:

Unit Management

 tab - 

N2400 Decoder

 is listed in the 

Type

 field.

Video Matrix

 tab - N2424A units are found on the 

N2400

 sub-tab of 

this screen.

Double-click the unit’s name (in one of the lists mentioned above) to view its 

control page. If prompted, enter 

admin

 and 

password

 for the default 

username and password. Once logged in, you can change the username and 

password (using the options on the unit’s 

Settings

 page). 

NOTE: If you would like for N-Able to support auto-login to your units, make 

sure N-Able’s Device Auto-login settings match the unit’s username and 

password (by selecting N-Able > Settings from the N-Able tool bar). 
NOTE: N2424A units force HTTPS connections, so your web browser may give 

you a security warning. N-Able on Windows will ask you to download OpenSSL 

for Windows to connect HTTPS. 

FIG. 1  

N2424A USB AND NETWORK PORTS

Connections

Options

Power:

PoE:

 Connect the unit’s 

P0

 port to an active, PoE+ enabled 

network switch.

External power supply: 

If not using PoE+ for power, connect 

a 12V regulated power supply (part number FGN9313) to the 

unit’s two-pin terminal block plug connector labeled 

+12V 3A

.

Network:

PoE units:

 If using PoE+ to power the unit, you should already 

have a network connection.

Externally powered units:

 If not using PoE+, connect the 

P0

 

or 

P1

 port to the network using an Ethernet cable. 

Daisy-chain configuration:

 Once network connection is 

established to one unit, you can daisy chain additional units 

by connecting Ethernet cables between devices using their 

P0

 

and/or 

P1

 ports. Keep in mind that the number of units 

supported in this configuration is limited by bandwidth (total 

aggregate streams must be less than 1 Gb/s). 

NOTE: PoE+ power is only supplied to the unit connected 

directly to the network. All other units in the daisy-chain must 

have an external power supply.

Video:

• For video decoding, connect a digital display to the 

Decoder’s 

HDMI OUT

 port using a video cable with an HDMI 

connector (or adapter).

Audio:

• For analog audio decoding, connect a line level analog 

audio device to the 

Audio

 output terminal block plug 

connector, or

• Send embedded digital audio (embedded in the HDMI 

connection) to a monitor’s speakers.

Product Specifications

Models Available:

NMX-DEC-N2424A Decoders

Power Requirements:

PoE: 

Can be powered via a PoE+ switch or other equipment 

with a PoE+ source. Conforms to IEEE 802.3at Class 4 

(802.3at Type 2).

External power supply: 

3.0 Amp @ 12 Volts DC; 100-240 

Volts AC power supply; Part number FGN9313 (sold 

separately).

Dimensions (HWD):

1.05” x 7.888” x 5.5” (2.67cm x 20.04cm x 14cm)

Weight:

1.55 lbs (0.7kg)

Certifications:

FCC, CE, and UL

Environmental:

Temperature:

 32° to 104°F (0° to 40°C)

Humidity: 

10% to 90% RH (non-condensing)

Mounting Options:

Stand alone, surface mount, wall mount, or rack mount.*

NOTE: *Mounting wings (part number N9101) required for surface and wall 

mounting. Rack shelf (part number N9102) or card cage (part number 

N9206) required for rack mounting. Shelf accommodates two side-by-side 

N-Series Encoders and Decoders. Card cage accommodates up to six N-

Series Encoder and Decoder cards (mix and match any series). Mounting 

accessories sold separately and are compatible with most N-Series devices. 

Two USB Standard-A Ports 

Two copper network ports   

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