Harman AMX IRIS Instruction Manual Download Page 9

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Troubleshooting

IRIS - Instruction Manual

Troubleshooting

Overview

This section provides product solutions to common problems.

E1 or ER messages

The Er/E1 message appears when there is a communication problem with the PC and not an error in capturing the IR functions.

E1 or Er Messages

Problem

Solution:

A Hand Control can’t seem to capture

the codes.
The AXB-IRIS is able to verify the codes,

but when the Send Command is pressed,

appears on the unit’s display.

• Using NetLinx Studio: Go into the Device Manager dialog box and change the COM port

settings. Verify that the new settings are as follows: 9600, No Parity, 8 data bits, 1 stop bit,

and Flow Control is set to None.

• Using IREdit: This program is recommended for use with this product and can also be used if

the Studio application changes (mentioned above) do not work.

Summary of Contents for AMX IRIS

Page 1: ...INSTRUCTION MANUAL IRIS IR SERIAL DATA CAPTURE DEVICE...

Page 2: ...nd the point where they exit from the apparatus 11 ONLY USE attachments accessories specified by the manufacturer 12 USE ONLY with a cart stand tripod bracket or table specified by the manufacturer or...

Page 3: ...r Panel Components 5 Using the IRIS 6 Capturing HC Functions 6 Capturing HC functions in default mode 6 Capturing HC functions in SP mode 6 Capturing difficult HC functions using P3 P8 modes 6 Display...

Page 4: ...2 oz 518 2 g Front Panel Components SIGNAL LED Red indicator that blinks when the IRIS unit is receiving HC functions IR window captures HC functions READY LED Green indicator that lights when the IR...

Page 5: ...FIG 1 IRIS front and rear views WIRED 12V IN IRE 12 5 IN OUT RS 232 RS 232 UP SIGNAL IR READY VERIFY DOWN SEND SIGNAL LED IR window VERIFY LED READY LED Alphanumeric display UP button DOWN button SEN...

Page 6: ...s and P Modes table on page 7 for further information 5 Hold the HC device approximately 3 inches away from the IR capture window Press and hold the same key on the HC device again to verify the IR fu...

Page 7: ...and hold the UP DOWN and SEND pushbuttons Reconnect the power supply and release the pushbuttons 3 The two digits that appear in the display represent the current baud rate setting The following tabl...

Page 8: ...el up or 2 Stop 23 Channel down or 3 Pause or still 24 Volume up or 4 Ffwd AMS skip track chapter 25 Volume down or 5 Rewind AMS skip track chapter 26 Mute 6 Search fwd AMS scan 27 On power typically...

Page 9: ...Control can t seem to capture the codes The AXB IRIS is able to verify the codes but when the Send Command is pressed an Er appears on the unit s display Using NetLinx Studio Go into the Device Manage...

Page 10: ...not assume responsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time The AMX Warranty and Return Policy and related documents can be...