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harman/kardon
Service Bulletin
Service bulletin # HK2005-03 January 2005
Warranty labor rate: Does Not Apply
To: All harman/kardon Service Centers
Model: DPR2005
Subject: Noise and Software Upgrade
In the event you receive a DPR2005 with the complaint: “there is noise in the right front channel when
using the Speaker Optimizer function in either the 4 or 6 ohm impedance choice* ” direct the customer
to contact harman/kardon for the solution.
An upgrade program and software is available for the DPR2005
through harman/kardon technical support
free of charge, and can be obtained by calling: 516-255-HKHK (4545) during normal business hours. Full
instructions for the upgrade are included along with a CD-ROM.
The download requires a PC running Windows
(OS of 98 SE or higher); full system requirements are disclosed in the written instructiuons. The upgrade will
require a Serial port on the PC, and a standard male/female DB9 Serial cable.
MODEL
SERIAL NUMBER (120V)
SERIAL NUMBER (230V)
STATUS
ACTION
DPR2005
TF0005-01001
to
TF0005-02400
TF0009-01001
to
TF0009-01905
Noise in the right front
channel when Speaker
Optimizer function is in
4 or 6 ohm impedance
In need of Software
Upgade
DPR2005
TF0005-02401 and above
TF0009-01906 and above
Modified by Factory
None Required
* The ability to match the DPR2005’s ideal output impedance to the loudspeaker @ 4, 6 or 8 ohms is not set by a
mechanical switch, but is set electronically in the AUDIO SETUP on-screen menu described in detail in the DPR2005
owner’s manual. It is called the “Speaker Optimizer” function.
DPR1005/2005
harman/kardon
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