Troubleshooting
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Tests and Diagnostics
The Test and Diagnostics menus provide an expanded view of how the weight processor
and scale are working. You can run several tests from either the test links on the Web
Diagnostic page or the front panel Test menu. Each test is described in its own subsection
below.
You can also obtain information that a Hardy representative may ask for if you make a
request to Technical Support. For example, for the last calibration, you can see the type of
calibration and when it was done. You can also check the graduation size, operator ID, and
other configuration information, and you can learn the serial number, model number,
firmware revision number.
Diagnostic testing from the front panel
From the Configuration menu, use the down arrow to select Diagnostics and press Enter
to open the Menu. This menu lists the tests you can run.
Use the down arrow to select the option.
NOTES
The values entered in the Diagnostics Menu are for illustration purposes only. Your values
will vary.
To download the latest firmware version, see the HI 6500/Downloads page at:
http://www.hardysolutions.com/products/weighing-instruments/weight-
processors/product/461/hi-6500-series
Summary of Contents for HI 6500 Series
Page 10: ...viii Contents ...
Page 20: ...10 Chapter 2 ...
Page 72: ...62 Chapter 4 ...
Page 96: ...86 Chapter 5 Profibus DP Commands and Parameters ...
Page 97: ...Instrument Configuration 87 Serial Option Termination ...
Page 126: ...116 Chapter 5 ...
Page 156: ...146 Chapter 8 ...
Page 163: ...Troubleshooting 153 General Troubleshooting Flow Chart Index ...
Page 164: ...154 Chapter 9 A Guideline Instability Electrical and Mechanical review ...
Page 165: ...Troubleshooting 155 A1 Checking for Unstable Components in a Weighing System ...
Page 166: ...156 Chapter 9 B Guidelines for Electrical Mechanical or Configuration Issues ...
Page 167: ...Troubleshooting 157 B1 Guidelines to Verify Electrical Installation ...
Page 168: ...158 Chapter 9 B2 Guidelines to Verify Mechanical Installation ...
Page 170: ...160 Chapter 9 C Integrated Technician and Stability Test Overview ...
Page 171: ...Troubleshooting 161 E Testing for Non Return to Zero System with IT Summing Card ...
Page 173: ...Troubleshooting 163 G Calibration Errors When Performing the Calibration ...
Page 174: ...164 Chapter 9 H Mechanical Installation ...
Page 175: ...Troubleshooting 165 J Electrical Inspection ...
Page 176: ...166 Chapter 9 K Installation Check Points ...
Page 177: ...Troubleshooting 167 M Weight Processor s Front Display is Blank or Locked ...
Page 178: ...168 Chapter 9 N Analog Out HI 6510 Only ...
Page 194: ...184 Appendix A Figure D1 Assembling the Swivel Mount Enclosure on the instrument pedestal ...
Page 196: ...186 Appendix A Dimensions ...
Page 200: ...4 HI 6500 Series USER GUIDE Index ...
Page 201: ......