Cyclapse Classic
Troubleshooting Guide
Debug Flow Chart: DigiSnap 2700 – Terminal
http://www.harbortronics.com/
10 Of 12
2/11/2016
Install the driver for the USB/Serial cable (black color cable provided with each Cyclapse Classic), from the included
Harbortronics CD-Rom, or from
http://www.ftdichip.com/Drivers/VCP.htm
. Connect the USB/Serial cable to the 9 pin connector on
the DigiSnap. Connect the other end to the USB port of a computer (Mac, PC, Linux, Android). Run the supplied terminal
program (Mac or PC) available on the CD-Rom, or from http://www.harbortronics.com/Support/DigisnapProgramming.
Once the terminal is open, you can power up the DigiSnap.On the Turn off the switch on the Cyclapse Power Module for several
seconds, then back on again. While turning it on, watch the DigiSnap.
Yes
No
Amber blink first?
Yes
No
The internal Real-Time Clock
has been cleared. You will
need to re-set the clock when
connected to the terminal. If
the Red blink persists, the
DigiSnap may require service.
Followed by
4 quick green
flashes?
Menu show
up on screen?
Weird.... If this
persists, call
Harbortronics.
Refer to the
Power
section.
Congratulations, connecting the DigiSnap to a
terminal is by far the most common difficulty
experienced by our customers. You many now
set the clock, and program the Time-Lapse
sequences. Make sure to Quit at the main
menu to save the changes. Disconnect the
serial cable from the DigiSnap, and cycle the
power to re-start the DigiSnap.
We have had problems with many DigiSnap
2700 controllers when running firmware earlier
than 4.30. At the top of the menu, the DigiSnap
will report the firmware version. If your
controller isn't running version 4.50 or later,
please contact Harbortronics, to upgrade your
firmware.
The DigiSnap has not detected a terminal
connection, and thinks it's attached to a
camera.
1) Cable
There are a variety of USB/Serial converter
cables on the market, and each may need a
driver installed before use. If you use a
standard USB/Serial converter or are
connecting directly to a computer serial port,
you will need a Null Modem cable or adapter.
The black USB Serial cable from
Harbortronics include the Null Modem
adapter.
2) Terminal Program
We offer a Mac application, as well as a PC
program. You can also use any generic
'Terminal Emulator' program (Mac, PC, Linux,
Android), but you would need to configure it
properly. The DigiSnap 2700 user guide can
help with this.
Yes
Yes
No
No
Followed by
Long Red Blink