2.3. S
ECURITY
All card information is encrypted using Triple Data Encryption Algorithm (3DES) with a Derived
Unique Key Per Transaction (DUKPT) key management process. Each transaction is encrypted
with 3DES using a unique key per transaction before being sent to the Handpoint gateway. The
Handpoint’s terminal software is certified as PCI Point-to-Point Encryption (P2PE) compliant.
For security reasons, it is essential that during a transaction the merchant and all employees
must not request a cardholder to divulge their PIN nor accept the PIN from the cardholder in
an oral or written manner.
3. H
I
P
LUS
CARD
READER
U
SER
G
UIDE
Here are further instructions how to use the different functions of your HiPlus card reader.
3.1. T
RANSACTIONS
Transactions are initiated by HiPlus card reader. Depending on your card payment provider, the
following features may be enabled.
3.1.1. Chip & Pin
The HiPlus card reader supports Chip & PIN cards. For Chip & PIN transactions use the EMV
chip reader (see #11 in section 1.2).
This is an example of what happens in a Chip & PIN transaction:
1. Transaction is initiated directly on the HiPlus card reader by clicking
[OK button]
before entering an amount. Alternatively you can also go to the main menu, by
selecting
[Up arrow] and clicking “Sale".
2. When message “INSERT CARD” appears, insert card in the EMV chip reader (see #11 in
section 1.2) with the chip facing up and towards the HiPlus card reader
3. Enter PIN using the keypad and press
[OK button] (Use [Back button] to erase
and then use the keypad to re-enter pin if you make a mistake), or cancel by
pressing
[
Cancel button]
4. When message “REMOVE CARD” appears, remove the card from the EMV chip reader
The merchant is responsible for providing the customer with the receipt from the HiPlus card
reader.
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©2019 Handpoint
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