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C450/ C625

 - User Guide (753101) 

 

 

 

                         Rev:  14 MAR 2017 

 

 

 

 

 

                             Page:   25 

 

 

Fault 

Recommended Solution 

The airline tubing that connects the 
hand control to the lift has become 
disengaged. 

Refer to the section of this manual titled “

Attaching the airline tube to the lift

”. 

If this does not correct the problem then contact your local authorized dealer immediately so 
that the lift can be checked to ensure proper continued operation. 

The hand control buttons do not oper-
ate according to their designations 
(e.g. the UP button initiates a traverse 
movement). 

The airline tubing has not been connected  correctly. Refer to the section of this manual titled 

Attaching the airline and hand control to the lift

”. If this does not correct 

the problem then contact your local authorized dealer immediately so that the lift can be 
checked to ensure proper continued operation. 

The carry bar of the lift does not oper-
ate up or down even when the airline 
has been properly connected. 

The indicator light on the control panel located on the underside of the lift should be GREEN.  
Press the ON button or UP/DOWN arrow buttons or any coloured button on the hand control.  
This should activate the lift and the indicator light turn GREEN. 
 
If the lift still does not function, then the batteries may be low and require charging. Refer to 
the section of this manual titled “

Charging the lift”

. Charge the lift for at least one hour 

and then try to raise/lower the carry bar. 
 
If the emergency lowering

 

has been used then the UP and DOWN functions will not operate. 

DO NOT use the lift.  Contact your local authorized dealer immediately so that the lift can be 
checked to ensure proper continued operation. 

The GREEN light on the underside of 
the lift is ON and the lift does not 
operate in the DOWN direction. 

There is a built-in slack tape detector in the lift. This may be sensitive. Apply weight to the 
carry bar while pressing the DOWN button. If this corrects the problem temporarily but not 
permanently then contact  your local authorized dealer so that the lift can be checked to en-
sure proper continued operation. 

The red indicator light on the under-
side lift turns RED and/or a loud 
alarm sound is heard when an individ-
ual is raised. 

The batteries are low and require charging. Refer to the section of this manual titled 

Charging the lift”

. Charge the lift for at least one hour and then try to raise/lower the 

carry bar.  
 
If this does not correct the problem then contact your local authorized dealer immediately so 
that the lift can be checked to ensure proper continued operation. 

One side of the lift tape (strap) is 
starting to fray after continued use. 

Check to be sure that the lift is always directly above the individual being lifted, especially 
with motorized traversing lifts. Refer to the section titled “

Basics in transferring an 

individual

” for correct lift positioning. If fraying still continues then contact your local 

authorized dealer immediately so that the lift can be checked to ensure proper continued oper-
ation. 

The lift does not pass through a track 
component such as a turntable or gate. 

Refer to the “Owners Manual” for the specific piece of equipment in question. If the recom-
mended solution does not correct the problem then contact your local authorized dealer im-
mediately so that the lift can be checked to ensure proper continued operation. 

No Power. 

Ensure the Emergency Lowering tab has not come out.  If it has, simply press the tab back 
into the lift. 

Hand Control Button Functionality 
Reversed/Lift strap spooled in reverse 
direction/Pulling E Down moves lift 
strap “UP” 

1) Press the “UP” button on hand control, strap should start moving out of the lift, continue 
pressing “UP” button, strap will spool out fully and will start winding in correct orientation. 
Now the “UP” button will move strap in up direction. 
2) If the unit is equipped with RTC feature, activate the RTC function by pressing and hold-
ing “Left and Right” buttons together, the strap will move in downwards direction till it 
reaches the lowest limit , once it reaches the lowest limit it will start moving up again, cor-
recting the orientation of strap. 

The lift is recommending preventative 
maintenance. 

Complete the “Semi-Annually” PM procedure outlined on page 27 prior to resetting the lift 
counter. Instructions to reset the lift counter are detailed on page 21.  

Trouble Shooting 

Should problems arise with the use of the lift review the following chart. Find the fault and complete the recommended solution. If 
the fault is not found and/or the solution does not correct the problem contact your local Prism Medical authorized dealer for service 
immediately. 

Summary of Contents for PRISM MEDICAL C450

Page 1: ...the track 10 Moving the H system traversing beam 11 Return to Charge 12 Basics in transferring an individual 13 Charging the lift 16 Constant Charger 17 Attaching Detaching QRS Carry Bar from QRS Hoo...

Page 2: ...50 C625 lift is one of three major components that make up this technology The other two compo nents are the track and sling The C450 C625 lift runs on the lift track which is securely mounted to the...

Page 3: ...RGER LIFT BEDROOM BED BATHROOM BATH CHARGER TRACK LIFT Figure 1B Alternate sample floor plan showing basic components of a ceiling lift system Figure 2A Basic components of the ceiling lift Figure 3A...

Page 4: ...dependent on the frequency of use and the types of load being applied the higher the load and a greater frequency of use will break in the lift faster Max Sound Level Raising Max load 56 1 dB Lowerin...

Page 5: ...OTE For C Series w QRS Hook Part nos See page no 18 Lifting Range NOTES Please use the following type of plug for C 450 or C 625 lifts installed in the UK Please use the following type of plug for C 4...

Page 6: ...ctors that can influence these de cisions It is however obligatory that a client that is assessed as being an independent user of our ceiling lift technology have the ability to receive assistance dur...

Page 7: ...ted and maintained on a regular basis See the section titled General Inspection and Maintenance Any accessories used with the C450 C625 including track and sling s should be checked to ensure that the...

Page 8: ...ly so that it is secure Refer to figure 13C Perform a brief test to ensure proper connectivity Turn the lift ON and OFF Raise and lower the carry bar For motorized trav erse lifts move the lift left a...

Page 9: ...and 4C to determine the hand control that is attached to the lift To operate the lift it must first be turned ON with the use of the hand control This can be done by pressing any button on the hand co...

Page 10: ...Refer to figures 6A 6B and 6C Raising lowering the carry bar Operation By pressing the DOWN arrow button or the UP arrow button the carry bar can be lowered raised to the correct height for attaching...

Page 11: ...ift orientation may be different than installed BATHROOM BEDROOM BED SUPPORT TRACK BOTH SIDES BATH TRAVERSING BEAM LIFT CHARGING LOCATION CHARGER This can be accomplished in one of two ways If the ins...

Page 12: ...be interrupted manually by either pressing any buttons on the hand control or by holding the carry bar firmly as shown in figure Note that the RTC feature has several characteristics that may be al t...

Page 13: ...rry bar Caution The following steps are intended to generally illustrate the procedure involved in the lifting and transferring of an individual from one location to another using the lift track and s...

Page 14: ...from the hook if a sling loop is allowed to rotate and rest on the top of the hook s Please check to ensure that the loops are on the hook not resting in the hook Failure to adhere to these instructio...

Page 15: ...an now be moved to a safe location until further use or relocated to its original location The lift should be turned off when not in use It is recommended that the lift be left on charge when not in o...

Page 16: ...charge the lift if its battery is low The batteries should be charged on a regular basis It is recommended that the lift be left on charge when not in operation and at the end of each day This will m...

Page 17: ...y charged this light will turn GREEN Constant Charger The constant charger system has two metal roller bearings Figure 9B that contact charging strips that run along the inside of the track When the l...

Page 18: ...to its original position as shown in figure 10B then DO NOT USE QUICK RELEASE HOOK and contact your local authorized dealer Attaching the QRS Carry Bar to the Quick Release Hook Figure 10B Carry bar...

Page 19: ...latch pushing down Tilt the carry bar approximately 90 degree and remove the carry bar from the quick release hook as shown in figure 11C Detaching the QRS Carry Bar from the Quick Release Hook Figur...

Page 20: ...is initially switched on the level of battery charge displayed may be incorrect However as soon as the lift is actually operated the charge level will update to the correct level In Number of Lifts Mo...

Page 21: ...ill alternate between Maintenance Battery in the first line if user selected Battery Level Mode 3 If battery is below 25 The indicator light goes to ORANGE and the unit beeps every 5 seconds The displ...

Page 22: ...the cord is released after the desired lowering has been achieved Please refer to figure 13A IMPORTANT The Emergency Lowering button does not provide a rais ing function The failure of any of the lowe...

Page 23: ...Allen Key supplied with the lift Step 1 Locate the Allen key in the plastic bag containing the own ers manual clevis pin ring and hand control Step 2 Locate a small circular clip on one side of the li...

Page 24: ...ift This lift is not drip proof or water tight Failure to protect the lift from liquids may result in damage to the lift and or may cause personal injury The lift strap may be disinfected using Virox...

Page 25: ...teries are low and require charging Refer to the section of this manual titled Charging the lift Charge the lift for at least one hour and then try to raise lower the carry bar If this does not correc...

Page 26: ...breaking Refer to specific sling instructions The airline tube that connects the hand control to the lift is not kinked twisted knotted cut or damaged All the functions on the hand control work correc...

Page 27: ...signs of fraying or breaking along its entire length Remove the plug from the carry bar and inspect the integrity of the strap around the pin The stitching on the lift lifting tape where it connects...

Page 28: ...VAILABLE TRACK END STOP ACCESSORIES NOT TO SCALE FOR ILLUSTRATIVE PURPOSES ONLY NOTICE ACCESSORY SIZE STYLE SHAPE LENGTH CONFIGURATIONS OPTIONS COLOURS AND SPECIFICATIONS MAY CHANGE WITHOUT PRIOR WRIT...

Page 29: ...of accessories and cables other than those specified with the exception of accessories and cables qualified and sold by the manufacturer of the equipment may result in increased emis sions or decrease...

Page 30: ...Rev 14 MAR 2017 Page 30 IEC 60601 1 2 2007 EMC EMI Compliance Guidelines The table below elaborates the emission compliance of the lift electronics The table below elaborates the recommended electrom...

Page 31: ...C450 C625 User Guide 753101 Rev 14 MAR 2017 Page 31 IEC 60601 1 2 2007 EMC EMI Compliance Guidelines Continued Recommended electromagnetic working environment...

Page 32: ...2007 EMC EMI Compliance Guidelines The table below elaborates the recommended separation between C625 C 450 from RF communication devices Please consult your local dealer or Prism Medical for any que...

Page 33: ...___________ Comments Complete the following section on Purchase and Service Information as soon as this equipment is installed Use the service record history to record to any completed service and rep...

Page 34: ...______________________ Printed Name Signature Company _____________________________________________________________ Remarks Action Taken Date _______________________ Time ________________________ Serv...

Page 35: ...______________________ Printed Name Signature Company _____________________________________________________________ Remarks Action Taken Date _______________________ Time ________________________ Serv...

Page 36: ...______________________ Printed Name Signature Company _____________________________________________________________ Remarks Action Taken Date _______________________ Time ________________________ Serv...

Page 37: ...berate destruction or to batteries more than 90 days after original purchase 4 This guarantee shall be void if the equipment is not serviced by Prism Medical or its authorized service agents in accord...

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