9
Troubleshooting
PROBLEM
Blender leaks.
Ice not crushed.
Does not blend well.
Does not dispense
or dispenses slowly.
Dispenser leaks.
Cannot remove
cutting assembly.
PROBABLE CAUSE/SOLUTION
• Tighten cutting assembly on jar.
• Make sure gasket is not damaged. If damaged, please call our toll-free customer service number
to order a replacement.
• Make sure lid with filler cap is pushed down tightly on jar.
• See ice crushing instructions in “Blending Specific Foods” section.
•
Make sure enough liquid has been added. If mixture is too thick, continue to add liquid until
mixture is blended to desired consistencey. A minimum of 8 ounces (250 ml) is recommended.
•
Do not try to mash potatoes, mix stiff dough, whip egg whites, grind raw meat, or extract juices
from fruits and vegetables. The blender is not made to perform these tasks.
• Make sure blender is ON and dispenser lever is in the DOWN position.
• If solid food or ultra-thick beverage will not dispense, pour from jar.
• Make sure seal rings are in place on dispenser lever and spout.
• Make sure dispenser lever is in the UP position.
• Loosen cutting assembly by holding jar and turning cutting assembly counterclockwise.
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