9
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Filter basket overflows or
coffee brews slowly.
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use slightly less grounds when brewing
decafeinated, flavored, or finely ground coffee. Or use medium ground coffee.
• Coffeemaker needs cleaning.
Coffee tastes bad.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
Coffee not brewing or
unit will not turn on.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Clock requires reset after power outage.
840239200 ENv08.indd 9
3/12/14 11:09 AM
