4: Troubleshooting
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Halogen Lamp
If the Halogen lamp does not seem to functioning properly, check the following:
Issue
Probable Cause
Resolution
Halogen lamp does not work
after pressing On/Off switch
Deuterium lamp is warming up
Wait until the Deuterium lamp
has lit and try again
Halogen lamp is defective
Replace the Halogen lamp
LED does not light after
switching on the Halogen lamp
Internal power supply is
defective
Disconnect the unit from the
main power source and contact
your dealer for repair or
replacement
Bulb Replacement
All service, including bulb replacements, must be performed by Ocean Optics, Inc.
To initiate service, navigate to:
https://oceanoptics.com/support/rma/
(Return Merchandise Authorization) number.
It is very important that you obtain a RMA number.
Please
DO NOT SHIP
merchandise to Ocean Optics, Inc. without prior authorization.
