26
Troubleshooting
Problem Cause
Solution
Add salt (refer to "Regenerate"
Page 13)
Remove air check draw tube and
flush with clean water. Clean injec-
tor assembly. Clean any sediment
from brine cabinet.
Straighten, thaw or unclog the drain
line.
Remove injector cap and clean noz-
zle and throat with a wooden tooth-
pick. Clean screen and replace
throat if removed.
High humidity or the wrong kind of
salt can create a salt bridge. This is
a crust that forms an empty space
between the water and salt. To test,
use a blunt object like a broom han-
dle. Push the handle into the salt to
dislodge the salt bridge.
Place bypass valve in the service
position.
Check that unit is plumbed correctly.
Reset hardness (refer to
“Regenerate” Page 13).
Reset water and reset hardness.
Check waterMizer indicator.
Indicator should move with water
usage.
Place bypass valve in the service
position.
Check that unit is plumbed correctly.
Remove sensor from IO housing.Test
by placing magnet on the sensor chip.
If indicator turns, clean or replace tur-
bine. If no lindicator, replace sensor.
Repair the leak.
Plug in transformer.
Check power source. Make sure
outlet is not controlled by a switch.
Test with volt meter for 12 VAC at
control. If 0 VAC, replace trans-
former.
No salt in brine cabinet.
Sediment in brine tank has plugged
the brine line and air check.
Drain line is pinched, frozen or
restricted.
Clogged injector assembly (page 18).
Salt bridge has formed.
The plumbing bypass valve is in the
the bypass position (page 7).
Unit is plumbed backwards.
Extended power outage.
Water hardness has increased.
Not metering water.
The plumbing bypass valve is in the
the bypass position (page 7).
Unit is plumbed backwards.
Sensor not receiving signal from mag-
net on turbine (page 20).
There is a leak in your household
plumbing appliance.
Electric cord is unplugged.
No electric power at outlet.
Defective transformer (fig. 8).
No soft water after regeneration.
No soft water.
waterMizer indicator does not
turn when water is flowing.
waterMizer indicator turns when
water is not being used.
Read-out lights do not glow.
