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Technical support
Before contacting H3C Support, prepare the following information:
•
Arrival time of the device.
•
Serial number of the chassis (on the label at the right of the rear panel).
•
Software version, which you can view by using the
display version
command.
•
Maintenance agreement or warranty card.
•
Brief issue description.
•
Brief explanation of the troubleshooting measures that have been taken.
