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Troubleshooting
Faults table
If the appliance does not work
properly, this does not always mean
that it is defective. If the coffee ma-
chine does not work and a message
is displayed, refer to the problem
solving information (see chapter
‘Messages’). If no message is dis-
played, try to find a solution first by
checking the points mentioned in
the table below, or contact the ser-
vice department (see the guarantee
certificate for details).
Fault
Cause
Solution
Coffee is not hot.
The cups were not
preheated.
The brewing unit is too
cold.
Preheat the cups by rinsing
them out with warm water (see
“Tips to make hotter coffee”).
Warm up the brewing unit with
the rinsing program before
making coffee (see “Rinsing”).
The coffee does not
have enough crema.
The coffee is too coarsely
ground.
The coffee blend is not
suitable.
Turn the knob for the grind
level setting one position
anticlockwise (see “Setting the
grind level”).
Use a coffee blend suited to fully
automated coffee machines.
Coffee comes out too
slowly.
The coffee is ground too
fine.
Turn the knob for the grind level
setting one position clockwise
(see “Setting the grind level”).
Coffee comes out too
quickly.
The coffee is too coarsely
ground.
Turn the knob for the grind
level setting one position
anticlockwise (see “Setting the
grind level”).
Coffee only comes out
of one of the spouts on
the coffee dispenser.
The holes on the spouts
are blocked.
Remove the dry coffee residues
with a needle (see “Cleaning the
coffee machine”).
Summary of Contents for GKI 1120 B
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