background image

Toughsat

 

Users Manual

 

 

            

Ground Control

 

- 36 - 

  

Testing / Bypassing / Rolling Coaxial Cables

 

Your  Toughsat  system  uses  high-grade  Belden  1694-A  Shielded  coaxial  cables  to  connect  the  modem  to  the  radio 
equipment at the end of the support arms.  These cables run from the modem to the base of the Toughsat, then internally 
along the arms.  Typically, the most likely place for cables to have damage is inside the unit itself.   To that end, we can 
test coaxial cables in a number of ways.

 

 

During these tests, you will be connecting and disconnecting cables.  It is important that you do not connect or disconnect 
any coaxial cables until the power to the modem and controller are off.   This is to avoid doing damage to the equipment 
via surge or spark.

 

 

Voltmeter Testing:

 

With a voltmeter or a multimeter, it is possible to test the cables for continuity.  First, determine the modem output voltage 
by disconnecting the cables from the back of the modem and controller, one at a time.   Place one probe on the threaded 
shield of the coaxial connector, and the other probe inside it.  If you do not have probes narrow enough to reach inside the 
connector,  you may use a paperclip or other thin metal object for this purpose.   Power the modem on, read the voltage, 
then reconnect the coaxial cables.  

 

 

Next, disconnect the cables from the base of the antenna.  This time, the testing will be done with one probe touching the 
center  conductor  and  the  other  touching  the  inside  of  the  threaded  nut  on  the  cable.   Measure  and  record  the  voltage, 
then replace the cables.

 

 

Finally, locate the cable connections on the radio equipment.  These may be sealed with a layer of electrical tape, and an 
inner  layer  of  rubber  tape.   These  are  to  protect  the  connectors  from  the  damage  of  inclement  weather,  and  should  be 
replaced as soon as the system is determined to be operational.  Again, place one probe on the center conductor and the 
other on the inside of the threaded nut.  Measure and record the voltage, then reconnect the cables.

 

 

Ideally, the voltage from the modem should stay within 0.1vDC.  If the total drop from the modem to either of the two cable 
terminations  is  greater  than  0.5vDC,  this  could  indicate  a  problem  with  the  cable(s)  which  might  require  them  to  be 
replaced.

 

 

Bypassing Cables

 

To bypass a coaxial cable, you will need enough spare Belden 1694-A cable to go directly from your modem to the radio 
equipment.   

This is typically  done  when one or more cables has been  determined to be “bad” and the system must be 

used immediately, or before they can be replaced. 

 

 

Bypassing  the  installed  coaxial  cables  is  as  simple  as  disconnecting  the  cables  (one  at  a  time)  from  the  modem  and 
controller.  

Then run fresh, “known-good” cable directly to the radio equipment, disconnecting the installed cables there. 

 Once  the  replacement  cable  is  in  place,  test  the  system  again.   You  will  want  to  watch  carefully  to  make  sure  that  the 
movement of the antenna does not damage your cable, or catch on anything.

 

 

To stow a system that has one or more bypass cables installed, first stop the dish and return it to the “stow” position.  This 
can be done by manually adjusting the antenna using either the UCB buttons or the Manual Control Page buttons, or by 
pressing  the  “stow”  button  on  your  controller  or  web  interface  and  then  stopping  the  antenna  before  it  begins  to  lower 
itself.  Once the antenna is in position, disconnect the bypass cable(s) and make sure that the installed cables are out of 
the way of any points of motion as well as out of the stow path of the antenna.

 

 

Rolling Cables

 

To “roll the cables” is to switch one for  the other.  In this way, a possible problem with one of the cables can be tested 
without  the  use  of  a  voltmeter.   For  instance,  if  your  antenna  was  pointed  and  had  receive  lock,  but  you  did  not  have 
transmit lock, you could switch the receive and transmit cables.  If doing so replaced your transmit problem with a receive 
problem, then your receive cable is more than likely the source of the issue. 

 

Rolling cables on  a  Toughsat requires that  you first disconnect and switch the coaxial cables at the back of the modem 
and  the  controller.   Remember  that  the  receive  cable  goes  into  the  controller,  not  the  modem;  make  sure  that  as  you 
switch  them,  the  small  “jumper”  coaxial  cable  connecting  the  modem  and  the  controller  should  not  be  adjusted.

 

 

 

Summary of Contents for Toughsat

Page 1: ...Toughsat Users Manual TOUGHSAT USERS MANUAL Ground Control v5 0...

Page 2: ...cease functionality until the unit is returned to Ground Control s facility for repairs This damage is NOT covered under the unit s warranty If you have any questions regarding connecting or operatin...

Page 3: ...em Type Roof Mounted Flyaway _______________________ Mobile System IP Address _______________________ Router IP Address _______________________ Contacting Ground Control Technical Support Ground Contr...

Page 4: ...TOUGHSAT WEB INTERFACE 13 STOWING THE DISH 14 LOCATION AND LINE OF SIGHT TO SATELLITE 15 ADVANCED OPERATION 17 Gateway Agnostic Setup 17 Web Interface Password Protection 17 Configuring Your Toughsat...

Page 5: ...se the Internet 28 On Signal But TX Light Not Blinking 29 Unable To Access Network Check IP Settings 31 Basis Networking Issues 32 Satellite Dish Won t Search Or Is Stuck 34 BUC Power LED Is Red 35 TE...

Page 6: ...ed to stream live video at guaranteed 4 x 4 Mbps with our Streaming Services Autostow Feature Dish will automatically stow if rig is moved or dish goes off signal Optional UPS A backup battery for sto...

Page 7: ...DMZ Port Forwarding Port Triggers DHCP Server DHCP Client QOS Tos DiffSerf UPnP MAC Address clone RIP v1 RIP v2 No internal fan ACU operates silent The iDirect Evolution X5 router operates silent as...

Page 8: ...d Included Equipment The Toughsat XP or SP Mobile Satellite System Toughsat TS2 ACU Antenna Control Unit with integrated 4 port wireless router Evolution X5 Satellite Gateway or other purchased VSAT g...

Page 9: ...p park a rig STEP 2 POWER OFF Check to see that power to STEP 3 START THE GENERATOR or connect to the electronics is turned off before starting the generator any power source you may be using This is...

Page 10: ...nt PRESS STOP TO STOP ALL DISH MOVEMENT of the Toughsat for any reason You may press Deploy or Stow after pressing the Stop button Connecting To The Internet The Toughsat is pre configured so connecti...

Page 11: ...Toughsat Users Manual Ground Control 11 Areas To Physically Avoid The transmission strength is strongest between the radio and the reflector Do not place any body part in this zone...

Page 12: ...mmend using a UPS Universal Power Supply in situations where power is inconsistent such as fuel powered generators solar panels and DC inverters NOTE Commercial grade routers will work with our equipm...

Page 13: ...e and it contains a large amount of information about your system Some menus will even allow you to change configuration settings for your dish Leave these alone unless instructed or you know what you...

Page 14: ...onfirm it by connecting to any web page on the Internet with your browser Stowing The Dish Stowing the dish on the Flyaway can either be done by pressing Stow on the Toughsat TS2 panel or by accessing...

Page 15: ...nce with the satellite signal reducing performance or preventing access altogether Radar emitters such as those found at airports in police vehicles and in certain areas as part of speed enforcement m...

Page 16: ...und Control 16 From the drop down menus select the correct satellite for your system 123W for iDirect Click Calculate You should be able to search again and lock on If you still cannot lock on please...

Page 17: ...uring Your Toughsat for Remote Control Under certain circumstances you may wish to allow your Toughsat to be controlled remotely Doing so is possible but requires a little bit of set up NOTICE The fol...

Page 18: ...l receive a file from Ground Control containing a file with the same name as your Toughsat serial number Make sure that the file name matches your serial number then unzip the attachment Connect a lap...

Page 19: ...sh control page at 192 168 1 2 4 In the top center there will be a blue button that says Satellite Settings Click on it 5 There will be two drop down menus One says Target Satellite and should be set...

Page 20: ...Toughsat Users Manual Ground Control 20 6 After the dish finishes saving flash memory you can press Find Satellite The dish should then deploy and begin its search procedure...

Page 21: ...y be a useful troubleshooting step It is important to note that because the manual control page is still using the antenna software these controls are still subject to motor current limits and other s...

Page 22: ...evation up and down movement and the diagonal arrows adjust the skew polarity of the antenna clockwise or counter clockwise You should also note the Step size boxes these control the amount of adjustm...

Page 23: ...ke sure that you have a 2 Phillips head screwdriver and a 5 32 hex wrench and the power to the antenna turned off The Toughsat internal parts and electronics are protected by three plastic covers The...

Page 24: ...CW Clockwise and CCW Counter Clockwise Pressing the SELECT button cycles through the LED s to indicate which motor will be selected and in which direction The MOVE button activates the indicated motor...

Page 25: ...nditions While the Toughsat has a larger transmitter which may allow it to perform in some of these conditions successful operation of this system is not guaranteed Further operation of this equipment...

Page 26: ...waiting for it s signal The Receive Rx light GREEN The modem has successfully identified the satellite signal and the Rx is locked Amber The modem has not yet identified the satellite signal This typi...

Page 27: ...e check the _networking_ configuration of the system and contact technical support Status light turns red modem reboots This means that the option file the modem configuration has become corrupt The o...

Page 28: ...of view than if it were just looking for a single target Flat Ground Because the satellite signals are polarized the dish has to align itself not only up and down but also with a clockwise counterclo...

Page 29: ...ions with the arms fully deployed the reflector can block the line of sight to the GPS satellite and make the wait to get GPS longer Issue 2 The Modem or Dish is seeing little to no signal iDirect mod...

Page 30: ...ll appear at the top of the If you get stuck or any of this information doesn t match what you re modem is doing or telling you then STOP and contact technical support for assistance If you have anoth...

Page 31: ...ment or on your CUSTOMER INFORMATION SHEET which has your IP settings for your system The default gateway should be 192 168 1 1 with a default DNS of 192 168 1 1 If the IP settings were wrong change t...

Page 32: ...ll as any of the remaining 3 that have a computer connected to them WLAN will also be lit if the wireless connection is enabled which it is by default If any of these are not lit first double check th...

Page 33: ...d have no problem accessing the dish control page at 192 168 1 2 using your web browser Along the top of the dish control page are several options first click setup screen From the setup screen click...

Page 34: ...g with the controller You should also see a link lights on the TS2 controller When all of these are active your equipment is up and ready to search Connect to the dish control page at 192 168 1 2 then...

Page 35: ...er when it adjusts skew Here are some images showing how this would work First you d disconnect the red receive coax from the end of the arm See the image below with the cable in question circled Now...

Page 36: ...e total drop from the modem to either of the two cable terminations is greater than 0 5vDC this could indicate a problem with the cable s which might require them to be replaced Bypassing Cables To by...

Page 37: ...2 small 9 16 box end wrenches After these cables have been switched you may continue to the radio equipment Carefully disconnect the cables from the transmitter and receiver and switch them After the...

Page 38: ...vation azimuth skew Deployment Sensors GPS Tilt Sensor 1 MAXIMUM MOUNT ROTATION Azimuth 410 Elevation 165 Polarization 80 RF INTERFACE Transmit Power 4 watts for XP 3 Watts for SP Upgradable to 6 Watt...

Page 39: ...of operation are Monday Friday 8AM to 5PM Pacific Standard Time If you call outside of these hours support response may be delayed and certain resources may not be available to the support agent For T...

Reviews: