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Troubleshooting
64
The smartphone has been replaced with a new one.
Download and install the application and perform pairing again. Please take note that the data stored using the
previous smartphone cannot be recovered.
The toilet is already connected with another smartphone.
Press the
(stop) button to terminate the current Bluetooth
®
connection. Then restart the application and perform
pairing again.
The toilet seat lid is closed.
Open the toilet seat lid and restart the application.
8 or more smartphones have been paired.
If 8 or more smartphones are paired, the smartphone with the oldest pairing information must be paired again.
The Bluetooth
®
function of the smartphone is turned off.
Turn on the Bluetooth
®
function of the smartphone.
Water Drops on the Underside of the Toilet
Humidity is high, forming condensation.
Frequently wipe water drops. Also, ventilate the toilet room adequately.
The Nozzle Shutter Does Not Close
This is not a problem. The nozzle shutter remains open during clean and Plasmacluster Ion (Toilet Bowl) and
(Room). Turn off the setting as needed.
The Blue Light Illuminates Inside of the Bowl
This is not a problem. To turn off the blue light, set [ION BLUE LIGHT] to [OFF].
The occupied seat mode or music play was interrupted and reset
The occupied seat mode or music play may be interrupted and reset as the result of electromagnetic environment.
Miscellaneous