Grindmaster GPOD001, Operator'S Manual, Page: 13 / 16

Page 11
Troubleshooting
If you need further assistance, please call our Customer Service Department at (800) 695-4500
(USA and Canada only) (ext. 4) (Monday - Friday, 8 am - 6 pm EST) or visit www.grindmaster.com.
Please have the model and serial number (located on the base of the unit) ready so that accurate
information may be given.
Prior written authorization must be obtained from Grindmaster Corporation’s Customer Service
Department for all warranty claims.
Problem Solution
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• Check that the coffee pod is seated in brew basket prior
to brewing.
• Ensure coffee pods are fresh.
• Adjust brew strength control to Med ( ) or Strong ( ).
C Cooffffeeee iiss ttoooo ssttrroonng g • Adjust brew strength control switch to Mild ( ) or Med ( )
before brewing.
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(approx. 8 oz./237 ml)
• See Descaling Procedure under Cleaning (page 10 of
this manual)
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• Ensure that the coffee pod is seated in brew basket prior
to brewing.
• Check brew basket for damage and to make sure it is seating.
W Wiillll nnoott b brreew w ccooffffeeee oorr tteea a • Ensure that green light indicator is on. (Slow, flashing red light
around the BREW button indicates that the unit is heating/not
ready)
• If unit has timed out (due to 36 hours of being On but not being
used) you must press the On/Off button to turn the unit back On.
• Make sure there is a pod in the brew chamber.
• If brew lockout feature is On, deactivate if not desired (press
and hold ON/OFF button down for 5 seconds to deactivate -
will momentarily flash red and white).
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B BRREEW W b buuttttoonn
• Ensure brew chamber door is closed.
• Open and close brew chamber door, replacing pod if desired.
• If brew lockout feature is On, deactivate if not desired (press
and hold ON/OFF button down for 5 seconds to deactivate -
will momentarily flash red and white).
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a arroouunnd d B BRREEW W b buuttttoonn
• Water is heating. When the water has reached the brewing
temperature, the BREW button will turn green indicating that the
brewer is ready to brew.
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• Overtemperature fault indicated. Unplug brewer for at least 15
minutes before attempting to restart.
• If condition persists after second restart do not use unit. Contact
manufacturer’s Customer Service Department.
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B BRREEW W b buuttttoonn
• Water reservoir is low and needs to be refilled.
• Water reservoir needs to be placed on unit filled with water.
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a arroouunnd d B BRREEW W b buuttttoonn
• Make sure the unit has been primed and flushed. (See
“Preparing the Brewer for Use” instructions on page 6)