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29

SYMPTOM

POSSIBLE CAUSES

SOLUTIONS

Exit loop activation 
does not cause 
door to open

a) Exit vehicle detector setup incorrectly
b) Defective Exit loop detector
c)  Low battery with LOW BATT option 

set to CLOSE

a) Review Exit loop detector settings. Adjust settings as needed.
b) Replace defective Exit loop detector
c)  Check if AC power is available. If no AC power, then running on 

batteries and battery voltage must be 23.0 Vdc or higher. Charge 
batteries or replace batteries

Interrupt loop does 
not cause door to 
stop and reverse

a) Vehicle detector setup incorrectly
b) Defective vehicle loop detector
c)  Anti-tail set to ON

a) Review Interrupt loop detector settings. Adjust settings as needed.
b) Replace defective Interrupt loop detector.
c) Set anti-tail to OFF

Shadow loop does 
not keep door at 
open limit

a) Vehicle detector setup incorrectly
b) Defective vehicle loop detector

a) Review Shadow loop detector settings. Adjust settings as needed.
b) Replace defective Shadow loop detector

Obstruction in 
door's path does 
not cause door to 
stop and reverse

a) Force adjustment needed

a)  Refer to the Adjustment section to conduct the obstruction test and 

perform the proper force adjustment that is needed

Photoelectric 
sensor does not 
stop or reverse 
door

a) Incorrect photoelectric sensor wiring 
b) Defective photoelectric sensor

a)  Check photoelectric sensor wiring. Retest that obstructing 

photoelectric sensor causes moving door to stop, and may reverse 
direction

b)  Replace defective photoelectric sensor. Retest that obstructing 

photoelectric sensor causes moving door to stop, and may reverse 
direction

Edge Sensor does 
not stop or reverse 
door

a) Incorrect edge sensor wiring 
b) Defective edge sensor

a)  Check edge sensor wiring. Retest that activating edge sensor causes 

moving door to stop and reverse direction

b)  Replace defective edge sensor. Retest that activating edge sensor 

causes moving door to stop and reverse direction

Alarm sounds for 5 
minutes or alarm 
sounds with a 
command

a)  Double entrapment occurred (two 

obstructions within a single 
activation)

a)  Check for cause of entrapment (obstruction) detection and correct
Press the reset button to shut off alarm and reset the operator

Alarm beeps three 
times with a 
command

a) Low battery

a)  Check if AC power is available. If no AC power, then running on 

batteries and battery voltage must be 23.0 Vdc or higher. Charge 
batteries or replace batteries

Alarm beeps when 
running

a) Mains not connected, is AC power  
    indicator on rear of operated  
    illuminated?
b)  Expansion board setting
c)  Constant pressure to open or close 

is given

a) Re-connect power to AC supply
b) Pre-warning is set to ON
c) Constant pressure to OPEN or CLOSED is given

Expansion board 
function not 
controlling  
door

a)  Defective main board to expansion 

board wiring

b)  Incorrect input wiring to expansion 

board

c)  Defective expansion board or 

defective main board

a)  Check main board to expansion board wiring. If required, replace wire 

cable

b) Check wiring to all inputs on expansion board
c) Replace defective expansion board or defective main board

TROUBLESHOOTING CHART continued...

TROUBLESHOOTING

Summary of Contents for GSD-R2.4M

Page 1: ...CIAN ONLY This operator is compatible with Security 2 0 accessories OPERATOR REQUIRES GRIFCO MONITORED ENTRAPMENT PROTECTION OPERATOR REQUIRES GRIFCO MONITORED ENTRAPMENT PROTECTION Commercial Section...

Page 2: ...on responsible for their safety Children should be supervised to ensure that they do not play with the appliance If the operator is installed at a height less than 2 5 metres from floor level or any o...

Page 3: ...ING 10 TYPES OF MONITORED ENTRAPMENT PROTECTION 11 SELECTION OF ENTRAPMENT PROTECTION SYSTEM 11 COMMISSIONING ENTRAPMENT PROTECTION SYSTEMS 12 FORCE SETTING AND FINE ADJUSTMENT 13 TYPES OF SECURITY 2...

Page 4: ...s Rail Part No 2 4m GSD R2 4M 3 6m GSD R3 6M 6 0m GSD RKIT rail angle not supplied Maximum Door Weight 315 5 kg balanced door Maximum Door Area 26m Travel Speed 20cm per second Maximum Duty Cycle Cont...

Page 5: ...NECTION RESET BUTTON ACCESS CONTROL DEVICE EXTERNAL TERMINAL BLOCK AC POWER SWITCH EMI BOARD INTRODUCTION PE Beams Sold Separately Make sure the door opens and closes smoothly Door should stay in the...

Page 6: ...mitters and the network 7 TIMER TO CLOSE dial The TIMER TO CLOSE TTC dial can be set to automatically close the door after a specified time period The TTC is factory set to OFF If the TTC is set to th...

Page 7: ...le is clear the door will continue to close 5 AUX RELAY Switches Set the AUX RELAY switches as need ed to obtain the desired function as shown on pages 20 21 6 EYE EDGE Switches Set the EYE EDGE switc...

Page 8: ...7 Attach the push arm to the trolley test emergency release rope is operational Attach the J bar to the push arm 8 Attached J bar to door bracket after following STEP 3 on the next page Header Bracke...

Page 9: ...egative terminal of the other battery 5 Insert the batteries as shown 6 Reattach the battery cover 7 Insert the J15 plug back into the control board This will power up the control board NOTE You may s...

Page 10: ...n you program the limits but can be fine tuned using the REVERSAL FORCE dial on the control board refer to Fine Tune the Force section to compensate for environmental changes The limit setup LEDs loca...

Page 11: ...iant safety sensors relying on a non monitored normally closed contact can be bypassed or fail to operate in the event of damage or tampering Entrapment Protection Systems must be monitored to form pa...

Page 12: ...tion PE beams with selectable functionality EYE EDGE and COM x2 Open or Close direction PE Beams OR contact edge sensors with selectable functionality DIP SWITCH SETTINGS The DIP Switches located next...

Page 13: ...stop the door After any adjustments are made test the operator 1 Open and close the door with the TEST BUTTONS ensuring that the door is stopping at the proper open and close limit positions 2 Place a...

Page 14: ...r for vehicle or forklift mounting Security 2 0 Part No E945G Description 3 channel keyring transmitter Security 2 0 Part No E960G Description 4 channel keyring transmitter Security 2 0 Security Part...

Page 15: ...as an open close and stop 1 Press and release the LEARN button operator will beep and green XMITTER LED will light NOTE The operator will time out of programming mode after 30 seconds 2 Press the remo...

Page 16: ...his automatically sets the force When limits are set properly the operator will automatically exit limit setting mode ADJUST THE LIMITS if needed If the limits have already been set the operator will...

Page 17: ...lose at OPEN limit INTERRUPT 2 Terminals This input is used for photoelectric sensors and external interrupt loop detector when loop is on the outside of the door Holds open door at open limit Stops a...

Page 18: ...f sight Bypasses any prewarning delay ACCESSORY POWER 24 VDC MAX 500 MA 4 Terminals SWITCHED Switched ON when the door is in motion Turns off after a 5 second delay when the door stops The power will...

Page 19: ...ure or out of balance conditions OPERATOR ALARM The operator alarm will beep 3 times with a command if the battery is low When the inherent force of the operator RPM current sensor detects the followi...

Page 20: ...sual display connect an external buzzer or light low voltage Energizes if gate door is manually tampered with by being pushed off of close limit For an additional audible or visual display connect an...

Page 21: ...es not reset alarm condition E Stop Input common 3 PB station 4 terminals total Stop command stops a moving door Hard stop maintained switch overrides Open and Close commands and resets alarm conditio...

Page 22: ...ications extra care is required to prevent corrosion on rail and other metal components WARNING WARNING Always wear protective gloves and eye protection when changing the battery or working around the...

Page 23: ...ect against fire and electrocution DISCONNECT power AC or solar and battery BEFORE installing or servicing operator For continued protection against fire Replace ONLY with fuse of same type and rating...

Page 24: ...tivity TO RESET THE CODE HISTORY 1 Press and hold the STOP button for six seconds The display will show Er then CL alternately for six seconds 2 Release the STOP button The code history has now been r...

Page 25: ...be set too tightly against a non resilient hard stop re adjust limit Operator may be at end of travel re adjust mounting NO 40 Battery overvoltage Too much voltage on the battery Check harness Make s...

Page 26: ...canceling TTC 72 OPEN EYE EDGE triggered causing reversal or preventing opening 73 CLOSE EYE INTERRUPT triggered causing reversal preventing close or resetting TTC IF an obstruction occurred no actio...

Page 27: ...charger or Solar power available BATT CHARGING OFF Not charging ON Three stage battery charging TIMER OFF The timer is disabled ON The timer is enabled MEDIUM BLINK 1 blink per second The timer is run...

Page 28: ...active a Check all Open and Close inputs for a stuck on input b Check Stop button is not stuck on c Check Reset button d Charges batteries or replace batteries e Check all Entrapment Protection Device...

Page 29: ...ion b Replace defective photoelectric sensor Retest that obstructing photoelectric sensor causes moving door to stop and may reverse direction Edge Sensor does not stop or reverse door a Incorrect edg...

Page 30: ...setting incorrect b Interrupt loop detector c Defective Expansion board a Check that Anti Tail setting is ON b Check operation of Interrupt Loop detector c Replace defective Expansion board AUX Relay...

Page 31: ...e Recti er EXPANSION BOARD Black Purple Brown Blue Gray Orange Orange Red Black Red CONTROL BOARD Piezo Alarm APS Encoder 1 2 HP 24 Vdc Motor ID Resistor White White Black Red Black Blue Red Reset But...

Page 32: ...ights and remedies as a consumer charge you a fee to repair replace and or return the Operator to you This Chamberlain Limited Warranty does not cover any failure of or defect in the Operator due to 1...

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