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Models: 

SAP09HP230V1A 
SAP12HP230V1A 
SAP18HP230V1A 
SAP24HP230V1A

WALL MOUNT DUCTLESS 
AIR CONDITIONING & HEATING SYSTEM 
OWNER’S MANUAL

Summary of Contents for Sapphire SAP09HP230V1A

Page 1: ...Models SAP09HP230V1A SAP12HP230V1A SAP18HP230V1A SAP24HP230V1A WALL MOUNT DUCTLESS AIR CONDITIONING HEATING SYSTEM OWNER S MANUAL ...

Page 2: ... Cleaning 21 Energy Saving Tips 22 Warranty Back Thank you for choosing a Sapphire Wall Mount Air Conditioning Heating System You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge that goes into millions of other Gree installed products worldwide has gone into your unit Please read this owner s manual carefully before operation and retain it for...

Page 3: ...to adjust fan speeds special sleep time settings and more all through the easy to use wireless remote controller There s even an X fan feature Power Failure Memory and other advanced capabilities to make the Sapphire system even more versatile for year round comfort Flexibility intelligent design and Gree innovation make the Sapphire your best choice for creating ideal climate conditions The Sapph...

Page 4: ...actices which may result in minor personal injury or product and property damage NOTE is used to highlight suggestions which will result in enhanced installation reliability or operation This appliance is not intended for use by children without responsible adult supervision Proper care should be taken to ensure safety Heat pumps air conditioners heating equipment should be installed started up an...

Page 5: ...ials away from the unit Do not put hands or any objects into the air inlets or outlets This may cause personal injury or damage the unit When cleaning be careful not to splash water on the unit Doing this may cause electric shock or damage to unit Do not use or place any flammable combustible or noxious substance next to the unit In the event of a failure burning smell etc immediately disconnect a...

Page 6: ...anel 2 Aux Button 3 Filter 4 Horizontal Louver 5 Remote Controller 6 Inter ConnectionWire sold separately 7 Drain Hose sold separately 8 Refrigerant Lines sold separately Outdoor unit 5 Air outlet Air inlet Air inlet Air outlet 3 4 1 2 6 7 8 4 ...

Page 7: ...ortable cool air into the room I FEEL MODE Senses the room temperature from the remote control cooling mode only which is closest to you instead of at the indoor unit This means that it will adjust airflow and temperature for maximum personal comfort SWING LOUVER The unit has adjustable swing louvers which can be controlled from the wireless controller Vertical and horizontal swing louvers allows ...

Page 8: ...fects that sleeping has on the body but it will save on energy consumption and will lower electric bills X FAN MODE When operating in humid areas Sapphire has a Dry Coil function that will allow the indoor fan to run for a pre determined amount of time after the unit is turned off cooling or dry modes to ensure that additional moisture is removed from coil FAHRENHEIT F CELSIUS C The remote control...

Page 9: ...IFI Temp display type BUTTONS ON REMOTE CONTROLLER INTRODUCTION FOR ICONS ON DISPLAY SCREEN OPERATION OF WIRELESS REMOTE CONTROLLER 7 1 ON OFF Button 2 Fan Button 3 Mode Button 4 Buttons 5 TURBO Button 6 Button 7 Button 8 CLOCK Button 9 TIMER ON TIMER OFF Buttons 10 TEMP Button 11 I FEEL Button 12 LIGHT Button 13 X FAN Button 14 QUIET Button 15 SLEEP Button 1 ON OFF Button 2 Fan Button 3 Mode Butt...

Page 10: ...fter a stop the compressor will not start for 3 to 5 min due to the inherent protection against frequent compressor cycling LOCK MODE The Privacy Lock prevents unauthorized access to the unit controls and prevents tampering with system settings The remote controller can be locked by pushing the and buttons simultaneously for 5 seconds The Privacy Lock icon will be displayed on the remote controlle...

Page 11: ...oomTemperature is more than 4 F above the set temperature the system will be operating in cooling mode with low fan speed 2 If the RoomTemperature is between 4 F higher than and 4 F less than the set temperature the system will cycle 6 minutes ON and 4 minutes OFF in cooling mode The indoor fan will be at low speed 3 If the RoomTemperature is more than 4 F below the set temperature the system will...

Page 12: ... Louver icon will be displayed Press this button again to cancel For fixed air direction mode press the OFF button to turn the unit OFF Press theVertical Swing Louver and the buttons simultaneously until theVertical Swing Louver icon flashes Press the ON button to turn the unit ON Press theVertical Swing Louver button to select air discharge direction as shown below Indicates louver swings up and ...

Page 13: ...e until cancelled 2 Cooling Mode Heating Mode Cooling Mode Heating Mode SLEEP MODE The Sapphire system will automatically adjust room temperature during your sleep time This slight change in temperature will not affect your comfort level due to the natural effects that sleeping has on the body but it will save on energy consumption and will lower your electric bill The Sapphire system has three Sl...

Page 14: ...oller will display 1 hour in the time location Use the and buttons to select the desired room setpoint for the first hour of run time Then press the Prog button to save the setpoint The remote controller time display will change to 2 hours Once again use the and buttons to select the desired room setpoint for the second hour of run time and press the Turbo button to again save the setpoint Repeat ...

Page 15: ...MP button is pushed once the temperature indicator is displayed This indicates that the setpoint temperature is displayed on the front panel When the TEMP button is pushed a second time the display will show an icon with a thermometer inside a house This indicates that the room temperature is displayed on the front panel The room temperature will be displayed for only 5 seconds before reverting ba...

Page 16: ...ou comfortable they will also save you money over the long run Energy Saving mode will automatically select the optimal fan speed to save energy in COOL mode The fan will automatically slow down the closer the room temperature is to the setpoint Press TEMP and CLOCK simultaneously to activate Energy Saving mode The remote controller will display SE Press TEMP and CLOCK simultaneously to cancel Ene...

Page 17: ...e FAN BUTTON Press the FAN button to adjust the fan circulation indoor speed Low Low Medium Medium Medium High High andAuto I FEEL MODE Press this button to use the I FEEL function and the icon will be displayed The unit will sense room temperature at the remote controller instead of at the indoor unit It then adjusts airflow and temperature accordingly for the ultimate in personal comfort control...

Page 18: ...for a long time remove batteries to prevent leakage damage Be sure to aim the remote controller at the receiver of the main unit when operating When remote emits a signal icon will flicker a tone will be heard when unit receives that signal DAMAGED OR LOST REMOTE CONTROLLER If remote controller is lost or damaged the Sapphire system can be turned off directly from the indoor unit Lift the front pa...

Page 19: ...O and MODE buttons on the remote controller for at least 10 seconds until the unit beeps for the second time and theWIFI icon appears on the display STEP 3 Launch the GREE app ON your smartphone Open the app and follow its simple step by step instructions to register your account and complete setup STEP 4 Let the app be your guide You are well on your way to controlling the unit through your smart...

Page 20: ...se It is normal for the system to emit a slight fog or water vapor when cooling extremely humid warm air Solution The fog or water vapor will disappear as the system cools and dehumidifies the room space Cause It is normal for the system to make slight cracking sounds from parts expanding and contracting during system starts and stops Solution The noises will discontinue as temperature equalizes a...

Page 21: ...ice professional for assistance In the meantime use the Aux Button to operate the system Cause There are a number of system functions that will prevent air flow Solution Check for the following In heating mode the indoor fan may not start for three minutes if the room temperature is very low This is to prevent blowing cold air In heat mode if the outdoor temperature is low and humidity is high the...

Page 22: ...is may cause an electric shock During cleaning be sure to use a stable and safe standing platform FRONT PANEL CLEANING Wash the front panel using warm water and mild detergent with a soft cloth or soft brush NOTE Do not use bleach abrasives or water above 110 F 45 C as it may cause discoloration or damage to the surface of the unit 1 Open Front Panel Firmly grasp both sides of the front panel and ...

Page 23: ...ge the room Furniture that obstructs airflow means you could be heating and cooling the back of a chair instead of the actual living space Remove or rearrange obstacles blocking airflow 6 Try 75 degrees 75 F is a good point for an air conditioner to run at its optimal performance level Even a 5 degree change in temperature can make your unit use up to 40 more energy 7 Lighting Turning lights off c...

Page 24: ... valve or EEV is confirmed faulty by a technical support representative from the originating distributor within the first five 5 years of installation The replacement unit will be relative to the confirmed failed component not a complete system THIS WARRANTY DOES NOT COVER 1 Labor or other costs incurred for diagnosing repairing removing installing shipping servicing or handling of either defectiv...

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