Gree CB437W01500 Page 1 Service Manual Download

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GREE ELECTRIC APPLIANCES,INC.OF ZHUHAI

Change for Life

Service Manual

Models: GWH18QE-D3DND6A

GWH24QE-D3DND6L
(Refrigerant R410A)

Summary of Contents for CB437W01500

Page 1: ...GREE ELECTRIC APPLIANCES INC OF ZHUHAI Change for Life Service Manual Models GWH18QE D3DND6A GWH24QE D3DND6L Refrigerant R410A...

Page 2: ...6 Function and Control 15 6 1 Remote Controller Introduction 15 6 2 Operation of Smart Control Smart Phone Tablet PC For Gree 20 6 3 Operation of Smart Control Smart Phone Tablet PC 33 6 4 Brief Descr...

Page 3: ...Parts List 93 10 1 Indoor Unit 93 10 2 Outdoor Unit 95 11 Removal Procedure 97 11 1 Removal Procedure of Indoor Unit 97 11 2 Removal Procedure of Outdoor Unit 102 Appendix 108 Appendix 1 Reference Sh...

Page 4: ...ical Information Service Manual 1 Summary Indoor Unit Outdoor Unit Remote Controller Part Technical Information GWH18YE D3DNA1A O GWH24YE D3DNA1A O GWH18QE D3DND6A I GWH24QE D3DND6L I YAG1FBF FAN MODE...

Page 5: ...Product Code CB460N01300 CB460N01600 Fan Type Cross flow Cross flow Diameter Length DXL inch 4 1 4X32 11 16 4 3 16X35 Fan Motor Cooling Speed SH H MH M ML L SL Q r min 1400 1300 1200 1100 1000 850 600...

Page 6: ...820 Output of Fan Motor W 90 90 Fan Motor RLA A 0 65 0 65 Fan Motor Capacitor F Air Flow Volume of Outdoor Unit CFM 2354 4000 Fan Type Axial flow Axial flow Fan Diameter inch 17 1 4 21 21 32 Defrostin...

Page 7: ...r air flow Super High Pipe length 24 6ft Condition Indoor DB 68 F Indoor air flow Super High Pipe length 24 6ft Compressor Frequency Hz Compressor Frequency Hz Current A Current A Capacity ratio Capac...

Page 8: ...0 5 159 5 54 to 57 176 to 104 Super High High 75 Rated heating condition F DB WB Model Pressure of gas pipe connecting indoor and outdoor unit Inlet and outlet pipe temperature of heat exchanger Fan s...

Page 9: ...ise Curve 46 48 50 52 54 56 58 60 20 30 40 50 60 70 80 90 100 Compressor frequency Hz Noise dB A Heating Cooling 55 60 45 50 40 30 35 Indoor fan motor rotating speed Super High Super Low Middle High M...

Page 10: ...7 Technical Information Service Manual W D H 3 7 64 6 1 21 32 8 7 64 27 7 21 64 2 3 4 2 3 4 3 Outline Dimension Diagram 3 1 Indoor Unit Unit inch W H D 42 7 16 12 51 64 9 11 16...

Page 11: ...8 Technical Information Service Manual 3 2 Outdoor Unit Unit inch 14 9 16 31 7 64 16 13 16 15 9 16 39 3 8 24 36...

Page 12: ...HUDQW 6 VWHP LDJUDP RQQHFWLRQ SLSH VSHFL FDWLRQ LTXLG PP DV PP RU 7 LTXLG PP DV PP RU 7 INDOOR UNIT OUTDOOR UNIT HEAT EXCHANGE EVAPORATOR HEAT EXCHANGE CONDENSER COMPRESSOR GAS SIDE 3 WAY VALVE LIQUID...

Page 13: ...termine fan speed and the swing angle of horizontal lover for this model 6361000044202 67 33 1 3 2 7 50 1 9 325 725 1 803 3 0 1 2 5 1 1 1 1 1 7 8 20 287 20 0 18 211 725 3 5 02725 287 225 81 7 7 6 1625...

Page 14: ...H GRQ W WRXFK DQ WHUPLQDO ZKHQ WKH YROWDJH RI WHUPLQDO 3 DQG 1 DW 3 LV KLJKHU WKDQ 9 WR SUHYHQW WKH ULVN RI HOHFWULF VKRFN 20B 11 5 9 9 9 9 8 9 9 3 16 21 7521 5HG 9 35 17 5 8 7 2 5 1 1 7 03 6 1625 867...

Page 15: ...l of jumper cap 9 Communication wire 10 Connect earthing wire only for the mode with this function 11 Fuse 12 Live wire interface 13 Interface of health function neutral wire 14 Interface of health fu...

Page 16: ...e protection 3 Terminal of compressor overload protection 4 Terminal of outdoor temperature sensor 5 Terminal of outdoor fan 6 Terminal of 4 way valve 7 Communication wire with indoor unit 8 Power sup...

Page 17: ...compressor overload protection 4 Low temperature cooling sensor 5 Cooling A valve 6 Cooling B valve 7 Interface of outdoor motor 8 Interface of 2 way valve 9 Interface of 4 way valve 10 Terminal of ch...

Page 18: ...4 3 7 9 6 8 12 14 11 2 4 16 15 10 2 1 before opening cover after opening cover Send signal Turbo mode 8 46 heating function Set temperature Set time X FAN function TIMER ON TIMER OFF Child lock Up dow...

Page 19: ...hen it is swinging up and down it will remain its present position indicates guide louver swings back and forth in the five places as shown in the figure 8 CLOCK button Press this button the clock can...

Page 20: ...he Quiet OFF is defaulted Under the Quiet mode Display signal the fan speed is not available 16 SLEEP button Press this button can select Sleep 1 Sleep 2 Sleep 3 and cancel the Sleep circulate between...

Page 21: ...lock the keyboard If the remote controlleris locked the icon will be displayed on it in which case press any button the mark will flicker for three times If the keyboard is unlocked the mark will disa...

Page 22: ...roller marked with as shown in the fig and then push out the cover of battery box along the arrow direction 2 Replace two 7 AAA 1 5V dry batteries and make sure the position of polar and polar are cor...

Page 23: ...tance control as shown below Please refer to Functions introduction for specific control methods Install the APP according to its guidance When successfully installed your smart phone homepage will sh...

Page 24: ...n tap Next select the name of home Wifi router then enter the correct password and select a server Select Add device and enter the page of Add device Tap Manual configuration and enter the page Manual...

Page 25: ...e short distance operation to control the air conditioner and then you can use the long distance control Functions introduction 1 User registration Purpose To realize long distance control Operation i...

Page 26: ...rollable smart devices will be generated Default name for air conditioner is the last 8 numbers of the air condtioner mac address Step 1 Tap and hold a0b417ac to enter the page Edit device Tap Image t...

Page 27: ...Save the setting of preset name 3 Set device image Please refer to step 1 in 2 1 3 Control functions 1 Common control functions General control on the operation of smart devices On Off temperature fa...

Page 28: ...an speed Step 2 Advanced settings Tap to enter advanced settings You may select Air Dry Health Light Sleep or Energy saving 2 Advanced control functions Set scene Preset Link Infrared control only APP...

Page 29: ...Select execution device select the air conditioner named babyroom Then select ON or OFF Continue to select the next execution device as instructed above Tap to set the interval Tap Save Tap the scene...

Page 30: ...need to synchronize the time tap synchronize If such Hint interface doesn t show up please skip this operation step Tap Name to customize the preset name Preset device can t be selected and it will de...

Page 31: ...d enter the page Add linkage Tap Device Param to enter the page Select device Take baby room as an example Tap babyroom Enter the page Select environment parameters Tap Temperature to enter the page S...

Page 32: ...ting days Then tap Save Step 3 Select Execute command Tap Execute command and enter the page Select device Tap the name of device that you want to control Tap ON or OFF and then tap Save to complete t...

Page 33: ...advanced functions Tap Sleep to enter the page Sleep You can select Traditional sleep Expert sleep or DIY sleep Tap DIY sleep and then tap the left and right arrows to set sleep time Tap up and down...

Page 34: ...uick configuration information and unit s information including backup to cloud and backup list on the cloud Backup to cloud Enter the Menu on the left and tap Backup Tap Backup to cloud and then tap...

Page 35: ...ates etc The server setting here must be the same as the server setting in Configuration mentioned before Otherwise remote control will be invalid 4 Feedback User can feedback suggestions to back stag...

Page 36: ...hrough your smart phone The name of wifi hotspot is the last 8 numbers of the air conditioner mac address Password is 12345678 Step 2 Open APP and the screen will show the air conditioner that you jus...

Page 37: ...ge Manual configuration Step 2 Tap Next in the First Step Step 3 Select the wireless network of air conditioner APP will show the password 12345678 default password of the network of air conditioner T...

Page 38: ...hot spot signal of air conditioner is the last 8 bits of MAC address Eg Select a0b41737 and enter the defaulted password 12345678 to connect it Notice Finally press Configuration and APP will send th...

Page 39: ...the device after connecting to the wireless router such as Tenda_XXX and turning on the APP Functions introduction 1 User registration Purpose To realize long distance control Operation instruction Fo...

Page 40: ...Edit device Tap Image to select the source of image Select from Default images or Take photo or Choose from photos and save an image Step 2 Tap Name to change device name Save it and the new device n...

Page 41: ...mer type select On Then select the repeating days Save the setting of preset name 3 Set device image Please refer to step 1 in 2 1 3 Control functions 1 Common control functions General control on the...

Page 42: ...vanced settings You may select Air Dry Health Light Sleep or Energy saving 2 Advanced control functions Set scene Preset Link Infrared control only applicable to smart phones with infrared emitter Set...

Page 43: ...on condition of the scene 3 Preset includes single device preset and multi device preset Single device preset This can preset a certain device to be On Off at a specific time On the homepage Device ta...

Page 44: ...t device to select one or more devices Then return to the page Device 4 Link This function is applicable to some models Select a master device When the environment satisfies the parameters as set in t...

Page 45: ...hen tap Save Step 2 Set time parameter for linkage Tap Time parameter to enter the page Set time Slide rightwards to turn on the setting time Tap Execution time then tap Start and Stop to set start ti...

Page 46: ...cenes 4 Menu functions Menu functions Share Set History Feedback 1 Share To share quick configuration information and unit s information including local export and local import For local import you ju...

Page 47: ...phones and are connecting to the same wireless router 2 Backup To keep backup of the quick configuration information and unit s information including backup to cloud and backup list on the cloud Backu...

Page 48: ...t vibration message alerts server updates etc The server setting here must be the same as the server setting in Configuration mentioned before Otherwise remote control will be invalid 4 Help Please re...

Page 49: ...blink 5 times Antifreezing protection When the antifreezing protection is detected the compressor will stop the outdoor fan will stop after 30 seconds and the indoor fan and swing motor will keep run...

Page 50: ...ssor and the outer fan will be started the indoor fan will run under preset cold air prevention conditions and H1 will be displayed at temperature display area on the display panel Defrost frequency i...

Page 51: ...r module protection mode the compressor will stop When the compressor remains at stop for at least 3 minutes the compressor will resume its operation If module protection occurs six times in successio...

Page 52: ...25 24 25 26 26 26 26 26 25 25 25 26 27 27 27 27 27 26 26 26 27 28 28 28 28 28 27 27 27 28 29 29 29 29 29 28 28 28 29 29 29 29 29 29 28 28 29 30 30 30 30 30 30 29 29 30 30 30 30 30 30 30 29 29 2 In hea...

Page 53: ...rrent operation mode the mode light in cludes Cooling heating and dehumidify If you close the light key all the display patterns will close Double 8 display According to the different setting of remot...

Page 54: ...the unit adequately grounded The grounding wire can t be used for other purposes 6 Must apply protective accessories such as protective boards cable cross loop and wire clip 7 The live wire neutral wi...

Page 55: ...ng tape 4 Electroprobe 7 Electronic leakage detector 10 Pipe pliers pipe cutter 2 Screw driver 5 Universal meter 8 Vacuum pump 11 Pipe expander pipe bender 3 Impact drill drill head electric drill 6 T...

Page 56: ...5 7 8 At least 5 7 8 At least 98 7 16 Space to the wall S p a c e t o t h e o b s t r u c t i o n Space to the floor Space to the obstruction Drainage pipe Space to the wall Space to the obstruction S...

Page 57: ...or unit Make the bound pipes pass through the wall hole and then connect outdoor unit Neaten the pipes Vacuum pumping and leakage detection Check after installation and test operation Finish installat...

Page 58: ...alized grounding device by a professional Please make sure it is always grounded effectively otherwise it may cause electric shock 2 The yellow green wire in air conditioner is grounding wire which ca...

Page 59: ...et pipe of indoor unit As show in Fig 8 2 Bind the joint with tape As show in Fig 9 4 Outlet Pipe 1 The pipe can be led out in the direction of right rear right left or rear left As show in Fig 3 2 Wh...

Page 60: ...d As show in Fig 14 2 Reserve a certain length of drain hose and power cord for installation when binding them When binding to a certain degree separate the indoor power and then separate the drain ho...

Page 61: ...the outdoor unit is higher than the wall hole you must set a U shaped curve in the pipe before pipe goes into the room in order to prevent rain from getting into the room As show in Fig 24 1 Let the...

Page 62: ...this position there s a leakage 8 7 Vacuum Pumping and Leak Detection 1 Check after Installation Check according to the following requirement after finishing installation 2 Test Operation 1 Preparatio...

Page 63: ...ig 1 1 2 LCD display 1 1 LCD Display of Wired Controller 1 2 Instruction to LCD Display No Symbols Description 1 Swing function 2 Air exchange function this function is yet unavailable for this unit 3...

Page 64: ...f the indoor unit range 16 30 C Timer setting range 0 5 24 hr 6 3 Fan Setting of the high middle low auto fan speed 4 Mode Setting of the Cooling Heating Fan Dry Auto mode of the indoor unit 6 Functio...

Page 65: ...decreased by 1 C every 0 5s as shown in Fig 3 3 1 In the Cooling Dry Fan or Heating mode the temperature setting range is 16 30 C 61 86 F In the Auto mode the setting temperature is unadjustable 3 4...

Page 66: ...timer on and then press Timer to confirm Cancel timer After setting of timer if Timer button is pressed LCD won t display xx Hour so that timer setting is canceled Timer off setting under the On state...

Page 67: ...off When the Sleep function is activated press Function to enter the Sleep setting status After that press Enter Cancel to cancel this function In the Cooling or Dry mode the temperature will increase...

Page 68: ...ncel to cancel this function Turbo function setting is as shown in Fig 3 8 1 Turn off the unit without Sleep function activated Press Function repeatedly unitll go to the Sleep setting status Press En...

Page 69: ...aporated to avoid mildew In the Cooling or Dry mode press Function till the unit enters the Blow setting status and then press Enter Cancel to active this function When the Blow function is activated...

Page 70: ...activated Memory will be displayed If this function is not set the unit will be under the Off state after power failure and then power recovery Memory recovery If this function has been set for the wi...

Page 71: ...four core twisted pair line into the slot of the wired controller and then buckle the front panel and the soleplate of the wired controller together 5 Finally fix the front panel and the soleplate of...

Page 72: ...ing during the operation of the system the error code will be displayed on the LCD as show in Fig 5 1 If multi errors occur at the same time their codes will be displayed circularly Note In event of a...

Page 73: ...nction analysis discharge protection overload 5 Overcurrent protection E5 OFF 1S and blink 5 times During cooling and drying operation compressor and outdoor fan stop while indoor fan operates During...

Page 74: ...nboard damaged 14 Outdoor ambient temperature sensor is open short circuited F3 OFF 1S and blink 6 times During cooling and drying operating compressor stops while indoor fan operates During heating o...

Page 75: ...omplete unit will stop operation 1 Measure the voltage of position L and N on wiring board XT if the voltage is higher than 265VAC turn on the unit after the supply voltage is increased to the normal...

Page 76: ...tion analysis of capacitor 29 Malfunction of module temperature sensor circuit P7 During cooling and drying operation compressor will stop while indoor fan will operate During heating operation the co...

Page 77: ...rol end 3 Fan motor is stalling 4 Motor malfunction 5 Malfunction of mainboard rev detecting circuit 37 Desynchro nizing of compressor H7 During cooling and drying operation compressor will stop while...

Page 78: ...Supply voltage is unstable 45 Malfunction of complete units current detection U5 During cooling and drying operation the compressor will stop while indoor fan will operate During heating operating th...

Page 79: ...ion Indicator Cool Indicator Heating Indicator Yellow Indicator Red Indicator Green Indicator 52 Normal communica tion 53 54 Defrosting U8 55 JF OFF 3S and blink once during blinking ON 10s and OFF 0...

Page 80: ...ard broken Malfunction diagnosis process Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted Start Insert the temperature sensor tightly Yes Yes Yes Y...

Page 81: ...is eliminated Reinsert the wiring terminal of indoor fan It s the malfunction of main board Replace a new main board that is of the same model It s the malfunction of main board Replace a new main boa...

Page 82: ...the mainboard is defined abnormal Malfunction diagnosis process Start Is there jumper cap on the mainboard Is the jumper cap inserted correctly and tightly Replace the jumper cap with the same model...

Page 83: ...the compressor Replace the mainboard with the same model End Is the supply voltage too low with overload Is the indoor outdoor heat exchanger dirty or are the air inlet and outlet blocked The fan is a...

Page 84: ...board matches with display board Main board of IDU matches with that of ODU Communication cord is damaged Replace IDU s main board Malfunction eliminated End Connect the line according to wiring diag...

Page 85: ...of detecting plate WIFI JF Start Is malfunction eliminated The end check if the connection wire are correctly connected Replace the detecting plate with the same model Replace the mainboard with the s...

Page 86: ...alfunction of the outdoor mainboard AP1 Replace outdoor mainboard Measure the voltage input with AC voltmeter see fig 30 Voltage within 180VAC 260VAC Shut down the power and wait 20 minutes or use DC...

Page 87: ...oad of unit is heavy If radiating of unit is good Malfunction diagnosis process N H5 H7 or P5 is displayed after turning on the unit Measure if the voltage input is within 180 265V with AC voltmeter s...

Page 88: ...perature is higher than 53 Normal protection please use it after improving the outdoor ambient temperature Unit restarts normally Unit restarts normally If the radiating of indoor and outdoor unit is...

Page 89: ...h and low pressure of system is not balanced please start the unit after 3min If the compressor wire COMP UVW is well connected and connection sequence is correct Check the connection situation of out...

Page 90: ...valve damaged If the refrigerant is leaked The compressor overload protection terminal is not connected well with the mainboard If the overload protector is damaged Heat exchange of unit is not good...

Page 91: ...nual Compressor overload protection terminal is not connected well with the mainboard reconnect them correctly Heat exchange of unit is not good heat exchanger is dirty and unit radiating environment...

Page 92: ...et Connect the plug correctly Check the connection wire between reactor mainboard and situation of connection If there is short circuit or the connection wire is loose Reconnect the wire or replace th...

Page 93: ...before malfunction Check built in wiring of indoor and outdoor unit If the wiring is damaged Replace the wire Check the malfunction type with communication malfunction detector Malfunction of outdoor...

Page 94: ...od for details Malfunction of compressor Compressor can t operate Refer to point 5 of maintenance method for details 9 3 Troubleshooting for Normal Malfunction 1 Air Conditioner Can t be Started Up 2...

Page 95: ...n pipe Replace drain pipe Wrapping is not tight Water leaking from the pipe connection place of indoor unit Wrap it again and bundle it tightly 5 Compressor Can t Operate Possible causes Discriminatin...

Page 96: ...Exploded View and Parts List 10 1 Indoor Unit The component picture is only for reference please refer to the actual product 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28...

Page 97: ...Plate 26112515 26112515 1 17 Brushless DC Motor 1501213601 1501213601 1 18 Connecting pipe clamp 26112514 26112514 1 19 Drainage Hose 0523001405 0523001405 1 20 Stepping Motor 1521240212 1521210704 1...

Page 98: ...95 Installation and Maintenance Service Manual 10 2 Outdoor Unit The component picture is only for reference please refer to the actual product...

Page 99: ...nser Support Plate 01175092 01175092 1 14 Clapboard Sub Assy 01235091 01233182 1 15 Condenser Assy 011002000242 011002000340 1 16 Rear Grill 01475013 01475013 1 17 Wiring Clamp 26115004 26115004 1 18...

Page 100: ...re removal 1 Remove filter assy Open the front panel Push the left and right filters to make them break away from the groove on the front case Then remove the left and right filters one by one Left fi...

Page 101: ...Service Manual Loosen the connection clasps between front case sub assy and bottom case Lift up the front case sub assy and take S wing motor Screw off the screws that are locking the swing motor and...

Page 102: ...the indoor tube temperature sensor Screw off one grounding screw Remove the wiring terminals of motor and stepping motor Remove the electric box assy Screw off the screws that are locking each lead w...

Page 103: ...lation and Maintenance Service Manual R ear case assy First remove the left side of evaporator from the groove on the rear case assy Then remove the right side from the clasp on the rear case assy Gro...

Page 104: ...101 Installation and Maintenance Service Manual...

Page 105: ...op panel with the front panel and left right side plate and then remove the top panel 3 Remove front side panel front side panel Loosen the screws connecting the front side panel and chassis Remove th...

Page 106: ...anel Twist off the screws connecting the grille and panel and then remove the grille 5 Remove right side plate right side plate Twist off the screws connecting the right side plate and chassis valve s...

Page 107: ...pull out the wiring terminal pull it upwards to remove the electric box electric box fireproofing Twist off the screws on electric box fireproofing with screwdriver and then remove the electric box f...

Page 108: ...r support Twist off the screws connecting isolation sheet and end plate of condenser and chassis and then remove the isolation sheet 11 Remove 4 way valve 10 Remove isolation sheet isolation sheet 4 w...

Page 109: ...nt wrap the gas valve with wet cloth completely to avoid the damage to valve and release all refrigerant completely at first Unsolder the soldering joint between liquid valve and connection pipe of li...

Page 110: ...side plate left side plate Twist off the screws connecting the left side plate and chassis with screwdriver and then remove the left side plate Pull it upwards to separate the chassis and condenser 16...

Page 111: ...e Fahrenheit Celsius 32 33 32 0 55 56 55 4 13 79 80 78 8 26 34 35 33 8 1 57 58 57 2 14 81 80 6 27 36 35 6 2 59 60 59 15 82 83 82 4 28 37 38 37 4 3 61 62 60 8 16 84 85 84 2 29 39 40 39 2 4 63 62 6 17 8...

Page 112: ...teps A Cut the pip Confirm the pipe length according to the distance of indoor unit and outdoor unit Cut the required pipe with pipe cutter B Remove the burrs Remove the burrs with shaper and prevent...

Page 113: ...3 10 63 72 2 439 111 0 737 5 63 46 34 10 2 73 2 358 112 0 717 4 60 23 35 9 779 74 2 28 113 0 697 3 57 18 36 9 382 75 2 206 114 0 678 2 54 31 37 9 003 76 2 133 115 0 66 1 51 59 38 8 642 77 2 064 116 0...

Page 114: ...4 61 34 13 59 73 3 144 112 0 956 4 80 31 35 13 04 74 3 04 113 0 93 3 76 24 36 12 51 75 2 94 114 0 904 2 72 41 37 12 76 2 844 115 0 88 1 68 79 38 11 52 77 2 752 116 0 856 0 65 37 39 11 06 78 2 663 117...

Page 115: ...74 62 11 32 101 3 22 15 362 9 24 51 41 63 10 93 102 3 129 14 342 8 25 49 19 64 10 54 103 3 04 13 323 9 26 47 08 65 10 18 104 2 955 12 306 2 27 45 07 66 9 827 105 2 872 11 289 6 28 43 16 67 9 489 106...

Page 116: ...218 Fax 86 756 8669426 Email gree gree com cn Http www gree com HONG KONG GREE ELECTRIC APPLIANCES SALES LIMITED Add Unit 2612 26 F Miramar Tower 132 Nathan Road TST Kowloon HK Tel 852 31658898 Fax 85...

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