GRASS VALLEY KAYAK HD, Installation And Service Manual

Page: 148 / 216

148 Kayak HD — Installation and Service Manual
Section 4 — Maintenance
Grass Valley Web Site
The URL for the Grass Valley web site can be found on page 4 . Visit the
website for documentation, software updates, online support (including
FAQs), spare parts information, and a link to the File Transfer Protocol
(FTP) site.
Troubleshooting and Diagnostics
The Kayak HD Digital Production Switcher is designed for ease of service
and includes diagnostic functions for fast and effective troubleshooting of
the system. This information is for troubleshooting a Kayak HD system that
was installed and working properly prior to experiencing any failures.
Diagnosis Menu
The Diagnosis menu can be selected using the
Home – Install – System
menu.
Figure 101. System Setup Dialog Box
The Diagnosis system shows all internal Error Messages from the selected
devices.
The button
Diagn Enable
enables / disables the diagnosis in the attached
control panel or in the connected mainframe.
The menu is divided in two sections. In the left list field all devices (panels,
mainframes) in the network are listed. Devices marked with a yellow