Grandstream Networks, Inc.
XML Application Guide
Page 17 of 24
Last Updated: 3/2009
Application 3: XML Call Center/Survey Details
XML
C
ALL
C
ENTER
/
S
URVEY
D
ETAILS
XML Application Syntax
This section gives a brief overview of the screen layout and the XML syntax.
S
PECIAL
C
HARACTERS
As followed by the standard XML recommendation, some characters need to be escaped. The following list
the characters together with their escape sequence:
Characters Name
Escape
Sequence
& Ampersand
&
“ Quote
"
‘ Apostrophe
&apos
<
Left Angle Bracket
<
> Right
Angle
Bracket
>
G
RANDSTREAM
XML
O
BJECT
GXP2020 XML Display
As illustrated above, XML content will be displayed in the 140 X 220 display area. Accordingly, the soft keys
will be displayed in their respective area. A single XML object will represent the display area. This XML
object takes precedence over the current display. It will also overwrite the soft keys functionality to give
users control over the XML.
Soft Key Area
220 Pixels
100 Pixels
140 Pixels
20 Pixels
Line Keys Display Area